Origins Customer Reviews
Origins holds a 9/10 overall rating and 653 verified post-delivery reviews on Bizrate.
Origins Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2012 Winner Circle of Excellence
9 years
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Learn more about reviewsOverall Satisfaction:
9out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 77% | 78% |
 Neutral | 13% | 14% |
 Negative | 10% | 8% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 81% | 80% |
Neutral | 14% | 15% |
Negative | 4% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Origins
Showing 1 - 50 of 11,222
Bea
Site Experience FeedbackSep 28, 2026
Nice and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Conan
Site Experience FeedbackSep 28, 2026
The website was very easy to navigate, and checkout was quick and straightforward. Good products as always.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 28, 2026
It was easy. I know what I wanted and it was a fast purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 28, 2026
experience in purchasing online is very fluent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Corey
Site Experience FeedbackSep 28, 2026
Used other products of origins ordered through other websites.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Hello
Site Experience FeedbackSep 28, 2026
Origins is amazing brand. I've been using it for 20 years
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Matt
Site Experience FeedbackSep 28, 2026
Same stuff, just more expensive for unclear and vague explanations on the product's information.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 4
Origins
Site Experience FeedbackSep 28, 2026
Great experience ordering Origins skincare products! I get many comments on my skin and refer people to Origins all the time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 28, 2026
Suzy
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ann
Post-Delivery FeedbackSep 28, 2026
I have used Origins products for many years and have always been very happy with the products. These was an Origins store here, but it closed. So now I order online. Never had difficulty with that.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Karen M
Site Experience FeedbackSep 28, 2026
I did not spend much time on the site. I knew exactly what I was looking for and found it with ease.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Bar
Site Experience FeedbackSep 28, 2026
I really like the products. I don't need to buy that often but I'm always feeling a little manipulated by the requirements for redeeming offers and getting free shipping. It makes me think twice before ordering.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 27, 2026
I have no complaints it was fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 27, 2026
I would buy more if origins was cruelty free 🆓
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
dac
Site Experience FeedbackSep 27, 2026
I have been using Origins for about two years now. I get many compliments about my skin.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marcia
Site Experience FeedbackSep 27, 2026
I’ve had no issues with the website at all. Everything was easy to find, and I was pleased with the gifts with purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mishi
Site Experience FeedbackSep 27, 2026
Easy to navigate through the website very descriptive of all product use and benefits
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nicole
Site Experience FeedbackSep 27, 2026
Website is easy to navigate and find the products that I wanted.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
none
Site Experience FeedbackSep 27, 2026
Easy website to maneuver and shop from.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ter.ribleterr
Site Experience FeedbackSep 27, 2026
Extremely great. Got a free gift ,although l lost 21bpoints l was able to use 50 of the 71points that were expiring. Also got a 6.oo discount and 15% off on my next order with free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 27, 2026
Good experience. I always easily find what I'm looking for. I was happy to see the changes to the Plantscription moisterizer. The one thing that was a little confusing was when I applied a discount code. After I entered the code, it didn't show the deduction on the same page so I entered it twice. I had to click through to the next page to see that the discount had applied.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Mikey
Site Experience FeedbackSep 27, 2026
Everything went smoothly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
rdohboy
Site Experience FeedbackSep 27, 2026
all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alkan
Site Experience FeedbackSep 27, 2026
Self explanatory…don’t be dimb!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SuzieQ
Site Experience FeedbackSep 27, 2026
It was very quick and easy, I got what I was looking for and was able to be finished in no time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LeftField
Site Experience FeedbackSep 27, 2026
I appreciate origins website – I was looking for a toner and the best way to use it for my skin, also an eye cream, and a moisturizer with SPF. The recommendations are always perfect, and information on how the product should be used is much appreciated.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rosa
Site Experience FeedbackSep 27, 2026
The website is easy to navigate through and great product selection for all skin types!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Toomie
Site Experience FeedbackSep 27, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 26, 2026
Good! Easy I knew what I wanted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BlueKat
Site Experience FeedbackSep 26, 2026
Easy to find what I'm looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Corrie
Site Experience FeedbackSep 26, 2026
Very easy to use - no complaints.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jenna N.
Site Experience FeedbackSep 26, 2026
i have been using origins for years now. I have sensitive skin and having the products like Ginzing has been a life changer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alexis
Site Experience FeedbackSep 26, 2026
I found a discount code for 30% off my order but once I signed up I could no longer use it. I would’ve preferred it over the samples, but because I got the additional 15% off I was satisfied enough to still place my order. It took off about 20$ vs 35$. I’m a licensed esthetician and absolutely love and recommend these products.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JJ
Site Experience FeedbackSep 26, 2026
Found what I needed really quick since I have used these products before, no hassle whatsoever
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 26, 2026
Amazing
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackSep 26, 2026
This product line was recommended by a dermatologist friend of my daughter
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Doglover
Site Experience FeedbackSep 26, 2026
Website is easy to navigate and I love the products. I also like the fact that there is free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
toothfairy
Post-Delivery FeedbackSep 26, 2026
I like my products but would love samples of other products of my choosing. I am not going to buy something new snd not like it. I would like to have a place to ask for samples to try. Miss a store to go to
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 26, 2026
Great service and thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Deb
Site Experience FeedbackSep 26, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Anne
Post-Delivery FeedbackSep 26, 2026
Received exactly what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Bunky
Site Experience FeedbackSep 26, 2026
The website is beautifully designed. Checkout was such an easy process. I can’t wait to get my products!
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Better
Post-Delivery FeedbackSep 25, 2026
I guess the website isn’t the most friendly. But it’s not the worst; I was pleased that you have dropped the fancy packaging, although, my thoughts on that were for money savings for myself.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
xyz
Site Experience FeedbackSep 25, 2026
all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Izzy
Post-Delivery FeedbackSep 25, 2026
I tried this new product and was disappointed, which is unusual for Origins, I always love everything about their products. It wasn't what I expected and wasn't what they described on line.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Cari
Site Experience FeedbackSep 25, 2026
I am older so navigating is a bit more challenging for me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Emily
Site Experience FeedbackSep 25, 2026
I have always had allergic reactions to products used on my face, allergy free with Origin products, love them
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DrMom
Site Experience FeedbackSep 25, 2026
Overall nice design and easy to order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeans
Site Experience FeedbackSep 25, 2026
I’m begging on behalf of thousands of women, please bring back the original Smoothing Soufflé!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Basil
Site Experience FeedbackSep 25, 2026
Just ordered a few days ago. Wanted to add some more. Quick and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10