CherieChat
Site Experience FeedbackAug 26, 2025
okay... don't offer "free shipping ... on orders over $50.00" when everything is $48.00 dollars. it's maddening and it makes you guys look bad. This is something I will tell my friends. I stopped ordering online because I could get it at Macy's but now that's gone too.
Stop changing your stuff. Just STOP! I was a loyal, loyal fan and was never without Ginger body scrub in the cool glass jar and then you put it in a cheap plastic jar with a screw on lid??? It's crappy and after a month it looks really bad and yucky. You changed the formula for the Ginzing... you say you haven't, but you have. WTF??? For a while I was getting the Ginzing with a tint in a glass pot and I liked it for the daytime and used the plain in the evening. Now you changed the tinted... formula and container and I don't like either. GO BACK TO THE OLD FORMULA or sell me the old ones. I love your products but you don't make it easy and I don't understand. I have my daughter using your stuff, my sister and my bff ... none of them used you before me telling them they'd love it and that they should switch. Now you're just making so hard to get and changing it. Why? We don't understand. Go back to what made you who you were. You're so much better than clinque and you should let people know they can count on you and that you'll always be here!!!
Do I need to come and run your company to get you on the right page? For the love!