Online Labels Customer Reviews
Online Labels holds a 9.5/10 overall rating and 1,856 verified post-delivery reviews on Bizrate.
Online Labels Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
14 years
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 90% | 87% |
 Neutral | 6% | 8% |
 Negative | 4% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
8.7 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 89% | 88% |
Neutral | 10% | 10% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
Recent Reviews for Online Labels
Showing 1 - 50 of 10,755
Mamie’s Toffee LLC
Site Experience FeedbackAug 24, 2026
It’s so easy to find the label size we need for our business.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Buzzberry
Site Experience FeedbackAug 24, 2026
The custom shape option is confusing because it was not clear how to specify the design except in the design comments. All other labels I have been ordering have been great and the process is easy and strait forward.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
leigh
Site Experience FeedbackAug 24, 2026
everything is on time
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Melissa B
Site Experience FeedbackAug 24, 2026
My experience was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HP
Site Experience FeedbackAug 24, 2026
Pretty easy system to use, and I've been happy with the quality of previous orders.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Sam
Site Experience FeedbackAug 24, 2026
I like your company, We have previously been using Sheet Labels but the glue on thier labels is not as strong and we tested your product and liked it. We will be switching to you for much projects going foward.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Tamar
Post-Delivery FeedbackAug 24, 2026
I found the OnlineLabels website easy to use and had a great selection of labels. Appreciate the ease in ordering and short shipping time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Nora
Site Experience FeedbackAug 24, 2026
Love the product being using these for years and love the design tool.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HMN
Site Experience FeedbackAug 24, 2026
Great service, great product, easy ordering!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 24, 2026
love the easy of use of website and design software
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
UEF
Site Experience FeedbackAug 24, 2026
I have enjoyed working with OnlineLabels so far. I think the prices are fair, the quality from my first order were good and I'm hoping this continues to be my retailer for my label needs.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Peni
Site Experience FeedbackAug 24, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eggbred
Site Experience FeedbackAug 24, 2026
Really enjoy how easy this service is.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cortezbelle
Site Experience FeedbackAug 24, 2026
Great website. Lots of options, easy to navigate and speedy shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Amber E.
Site Experience FeedbackAug 24, 2026
I placed an order for refilling my stock of labels I use on my honey jars. I know the label number, select my quantity, and even used a discount code that was emailed to me. The process is easy, the selections are great, and I know delivery will be quick!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
katy
Site Experience FeedbackAug 24, 2026
Very easy to use, however maybe it was an issue with my wifi, but sometimes it wouldn't let me click the boxes to input my information, which added some extra time.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
RJS
Site Experience FeedbackAug 24, 2026
Very happy with the service and quality that I get from Online Labels
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
La Capitol FCU
Site Experience FeedbackAug 24, 2026
The order process is soooooo easy!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 24, 2026
Quick and easy to find what we need and order it. Website very user friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 24, 2026
I purchase from Online Labels because they have exactly what I need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Shul
Site Experience FeedbackAug 24, 2026
I had a pleasant experience. Support was helpful and quick.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Montana
Site Experience FeedbackAug 24, 2026
I think that the website is very easy to navigate. And I absolutely love the customer service. Every single time I’ve spoken to a representative from the company it has been such a pleasant interaction that I almost look forward to calling them. I really appreciate their products and excellent customer service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ligo
Site Experience FeedbackAug 24, 2026
On my Maples is an excellent provider for needs .
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Misti
Site Experience FeedbackAug 24, 2026
The site is easy to use. I did have some confusion on the business card stock, since that's listed as labels, and I had to check the reviews to confirm it was what I was looking for. That could use clearing up in the site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 24, 2026
Thank you for a great product line!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 24, 2026
Everything was fine. Except the box was delivered in the rain. The box was water logged and the product is water damaged.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Brandon_Texas
Post-Delivery FeedbackAug 24, 2026
I have been a loyal customer of Online Label for over 5 years. Their products are the best you can purchase. I have tried others and none compare to their quality and amazing customer service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
RDS
Post-Delivery FeedbackAug 24, 2026
It was super easy to order and the labels came fast!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Annie
Post-Delivery FeedbackAug 24, 2026
I was very pleased with the quality of my labels. Great job!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Bob
Site Experience FeedbackAug 24, 2026
Easy peasy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Dissatisfied customer
Post-Delivery FeedbackAug 24, 2026
Issues with the labels ARRIVING curled and unusable. Standard response was to try to flatten them out and not keep them in a warm environment. Did not understand they ARRIVED curled!!!!! Very dissatisfied!
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 3
RROOTS
Site Experience FeedbackAug 24, 2026
REORDERING IS FAIRLY QUICK AND EASY WITH THE ACCOUNT.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 24, 2026
I use these labels for personal projects
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackAug 24, 2026
Great Products!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Priana
Site Experience FeedbackAug 23, 2026
Selection was easy
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bloom
Site Experience FeedbackAug 23, 2026
love how easy is to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
BBC Fragrances
Site Experience FeedbackAug 23, 2026
While I don't have an answer as to how to make it quicker, the upload and proof process took a lot longer than I think it should. As someone not very familiar with labels and artwork, I wish guidance on how to apply bleed and set up your files was provided. During the proof you do get to see what it should look like which is a nice secondary gut check.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 23, 2026
I really liked it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brenda
Site Experience FeedbackAug 23, 2026
Great experience as usual. I have zero complaints!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 23, 2026
can customize sizes which is very great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackAug 23, 2026
Great easy experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TomS
Site Experience FeedbackAug 23, 2026
It was easy to understand the web site and the specific labels for which I was searching after I finally found where to make a simple search for a repeat order. It was difficult, though, to get it all started.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 23, 2026
.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
jim
Site Experience FeedbackAug 23, 2026
It's all good. Ordered and got what I wanted.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Manny
Site Experience FeedbackAug 23, 2026
The website is sleek, modern, and easy to use!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 23, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Joshy
Site Experience FeedbackAug 23, 2026
Good stuff
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Honeybee
Site Experience FeedbackAug 23, 2026
First time ordering today, I haven't received my order. it was easy to order, and we will see how the labels look in a few days.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 23, 2026
checking out was a little confusing. I love your labels. You are the only co I use
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Radiant Sunflower
Site Experience FeedbackAug 23, 2026
Everything was easy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10