Nova Development Reviews - 1,199 Review - 8.4/10
Nova Development Rating
Overall Satisfaction | 8.4 /10 |
---|---|
Would Shop Here Again | 8.3 /10 |
Likelihood to Recommend | 8.3 /10 |
Product Selection | 8.2 /10 |
Ease of Finding | 8.1 /10 |
Checkout Satisfaction | 8.3 /10 |
Product Met Expectations | 8.4 /10 |
On-Time Delivery | 8.9 /10 |
Satisfaction with Customer Support | 7.5 /10 |
8.4out of 10
Would Shop Here Again:
8.3out of 10
Likelihood To Recommend:
8.3out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 64% | 67% |
Neutral | 15% | 13% |
Negative | 21% | 20% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.1 out of 10
Design of Site
Satisfaction with the look and design of the site
8.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.0 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
1.0 out of 10
Recent Reviews for Nova Development
Showing 1 - 20 of 1,199
Jerry
Site Experience Feedback
Dec 21, 2024
Online checkout was a standard experience. But I purchased from Nova/Avanquest because I experienced some good personal service 14 years ago with a defective product. Instead of pussyfooting around, Nova's staff fixed the problem right out of the gate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jerry
Post-Delivery Feedback
Jan 07, 2025
I wrote customer service to see if the product would do something very specific. After checking, the rep said that it would. Alas, that was not true unless one downloaded other files from a company. But it needed a newer operating system. And now, I have issues trying to even download on a new computer. The return need bunch of hoops to jump thru. I guess I need to buy stuff only thru Amazon, as their return for substandard products are pretty good.
- Overall Rating: 3
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- On Time Delivery: 10
- Customer Support: 5
- Full ratings for this review »
Bruce
Post-Delivery Feedback
Jan 07, 2025
When I tried to open up the software I was taken to your website where it says they have a even more better current updated version and then they have a subscription of the software for a per year cost. I thought that was terrible letting me know you have an even better version and then you want a yearly subscription. I dispise subscriptions. I like when you sell the software and if you want an upgrade you pay only once for it not a yearly cost.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
reckless
Site Experience Feedback
Jan 05, 2025
thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JAR
Site Experience Feedback
Jan 05, 2025
Website was fine. I had to replace an old version of Print Artist (24 Platinum) for a new PC. Was glad to find it and the price is great for how I use the program.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
sabrinalynne96
Site Experience Feedback
Dec 22, 2024
great service user friendly
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
sabrinalynne96
Post-Delivery Feedback
Jan 05, 2025
Easy to use
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Strentghend
Site Experience Feedback
Jan 05, 2025
pretty good everything runs great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 1
- Full ratings for this review »
Markus1
Site Experience Feedback
Jan 04, 2025
Down load was a bit vague. Should be more precise and direct instructions.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
denise
Site Experience Feedback
Jan 04, 2025
good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 1
- Full ratings for this review »
red
Site Experience Feedback
Jan 04, 2025
good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
code_dfa
Post-Delivery Feedback
Jan 04, 2025
Probably due to my knowledge level but I could not put my accounting info on it because the download version was newer than my version i started with six months ago
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: 7
- Full ratings for this review »
DeNice
Site Experience Feedback
Dec 31, 2024
I searched for a program like the one I previously had, found it easily and bought the updated version
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DeNice
Post-Delivery Feedback
Jan 03, 2025
I lost my last version of Print Artist when my laptop crashed a few months ago. I was happy to find Print Artist 25 along with the bonus content at a good price. It downloaded within a few minutes and I was creating the content needed.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Pstr
Site Experience Feedback
Jan 03, 2025
I was disappointed that the overview video of SCRAPBOOK FACTORY 5.0 was private and I wasn't allowed to watch. I wanted to see what is new. I already owned a previous version of SCRAPBOOK FACTORY.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
bombpainting
Site Experience Feedback
Jan 03, 2025
simple and clear instructions
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
sameday
Site Experience Feedback
Jan 02, 2025
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cindy p
Site Experience Feedback
Dec 30, 2024
Love Print Artist! The graphics are fantastic and the software is easy to learn and use.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Gwynn
Site Experience Feedback
Jan 01, 2025
The site was very easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Northernor
Site Experience Feedback
Dec 31, 2024
I have some difficulty with it,
- Overall Rating: 2
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
- Full ratings for this review »
Pattie
Site Experience Feedback
Dec 31, 2024
You are asking survery too soon havent even used it yet
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
CrewChief
Site Experience Feedback
Dec 30, 2024
I had to use the online download service as the disk that was provided in the box would NOT work
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
- Full ratings for this review »
MRI
Site Experience Feedback
Dec 30, 2024
THANKS FOR THE SMOOOTH TRANSACTIPON
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »