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Natural Beauty Group Reviews - 88 Post-Delivery Reviews - 9.9/10

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Most Current Certification:
Jun 20, 2026
Natural Beauty Group's primary goal is to offer customers unsurpassed service along with the best products, guaranteed prices, secure order processing, and fast delivery. Their dedication to providing top-notch quality products and expert advice makes them the perfect destination for all your natural skincare needs.

Natural Beauty Group Rating

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Post-Delivery Feedback - 88 Reviews

Overall Satisfaction:

9.9out of 10

Would Shop Here Again:

9.9out of 10

Likelihood To Recommend:

10out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

100%100%
Neutral rating icon

Neutral

0%0%
Negative rating icon

Negative

0%0%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.9 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

10 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

10 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 68 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.5out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

79%100%
Neutral rating icon

Neutral

18%0%
Negative rating icon

Negative

4%0%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.9 out of 10

Design of Site

Satisfaction with the look and design of the site

8.9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.7 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.2 out of 10

Shipping Charges

Satisfaction with shipping charges

8.5 out of 10

Variety of Shipping Options

Desired shipping options were available

8.6 out of 10

Recent Reviews for Natural Beauty Group

Showing 1 - 50 of 156

  • Online Shopper

    Site Experience Feedback

    Jun 8, 2026

    Easy no problems

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lori

    Post-Delivery Feedback

    Jun 7, 2026

    I am curious about the difference between the air dry cream and the quiet calm curl control.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Desertrose

    Post-Delivery Feedback

    Jun 7, 2026

    Natural Beauty Group provides great products consistently with quick response sto any questions.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Mo

    Site Experience Feedback

    Jun 6, 2026

    All good!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 1, 2026

    Easy ordering! Best customer service, products anywhere.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review »
  • Mace

    Post-Delivery Feedback

    May 31, 2026

    The handwritten? Thank you was absolutely wonderful. It was a really good feeling that somebody took the time out to say. Thank you after taking my money. That's very rare.Keep up the great work

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • LR

    Site Experience Feedback

    May 30, 2026

    The website is easy to navigate and the information about the product is detailed.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Desertrose

    Post-Delivery Feedback

    May 29, 2026

    All items in stock and shipped quickly.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 27, 2026

    Easy to order and quick delivery.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Desertrose

    Site Experience Feedback

    May 27, 2026

    The site would not let me select a single item that was offered as a discount if 2 were purchased.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 20, 2026

    I am enjoying my purchase. I love the quality of the prodicts

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • RayR

    Site Experience Feedback

    May 16, 2026

    Natural Beauty Group's website is easy to use and though prices are high, these are premium products + there is a low barrier to free shipping and there are lots of different discount options that are easy to find on the website. The website is aesthetic and easy to navigate and the search tool works effectively. The chat option is visable clearly which made me feel supported while shopping. The option to choose free samples at the end reminded me of how grocery stores put chocolate at checkout since people are more likely to want a little treat at the end of a shopping experience and it boosted my impression of NBG + reinforced I was getting a premium experience & that they stand by both their products & customer satisfaction strongly. The option to add a comment or request at the end of the checkout process did this as well. One final note is I actually won an online social media giveaway from them twice though I have no connection with the brand and them awarding me twice although I am not an influencer shows that they really opperate their giveaways by chance and are an honest brand (some brands I notice host giveaways but they seem rigged so an influencer will win and promote the product).

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Annie

    Post-Delivery Feedback

    May 15, 2026

    I love buying Eminence products from Natural Beauty Group - always wait to buy 3+ at a time as you can customize your bundle for a discount. Eminence is always an incredible product and the majority of my skincare

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    May 13, 2026

    got what I needed

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • meg

    Site Experience Feedback

    May 4, 2026

    Happy to see there are a grouping of natural/responsible beauty products!

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • EA

    Post-Delivery Feedback

    May 2, 2026

    The product works extremely well and one of the best I have tried. I have really enjoyed it so far.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Rick

    Site Experience Feedback

    May 1, 2026

    I just ordered seaweed for a bath for my wife. I am hoping to get it before mothers day. I would have papredciated more info on the amount of seaweed and if you can divide it in two for two separate baths. That info may be on the website but was not included in the product description. I chose you over a place in Ireland cause I assumed you would get it to me faster...

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Apr 27, 2026

    Found exact product I was looking for and a small discount was available for this first purchase.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ashley

    Post-Delivery Feedback

    Apr 26, 2026

    Great customer service and I love the free samples, great way to try new products

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • ShellyM

    Post-Delivery Feedback

    Apr 24, 2026

    I had a couple samples of the hibiscus ultra lift neck cream so decided to try one and loved it immediately! The cream was so silky smooth and the fragrance delightful. It felt so nice on my neck, and I swear I could see an immediate improvement of wrinkles on my neck. I just had to order a full size, which I felt was listed at a great price, and have used this cream every night since. Won't go to bed without it again. New favorite, along with my other staples, the Bamboo Firming Fluid (awesome) and the Triple C+E firming oil (amazing).

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Apr 23, 2026

    cannot find sign off after purchase made

    • Overall Rating: 7
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Devora

    Post-Delivery Feedback

    Apr 23, 2026

    Everything i order exceeds my expectations

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • DesertRose

    Post-Delivery Feedback

    Apr 18, 2026

    Product was available, shipped and received quickly.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Joey

    Site Experience Feedback

    Apr 15, 2026

    Navigating the websit was easy. I made my order in less than 5 minutes.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nancy M.

    Site Experience Feedback

    Apr 13, 2026

    Can't understand why I saw two different totals: $138 and $130!!! I love the products but tried to ck.. out the discrepancy in the 2 different totals. Was the difference due to using PayPal/ credit card?

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kate

    Site Experience Feedback

    Apr 12, 2026

    I always receive my order quickly

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JJ

    Post-Delivery Feedback

    Apr 11, 2026

    I love these products. I especially love curl memory. I've never tried anything g that works like this product. I use it every day and love what it does for my curls.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • purias

    Site Experience Feedback

    Apr 11, 2026

    I love this site. I have been purchasing for years. I like that they offer Shop pay the only thing I don't like is that they only offer on single orders instead of being able to purchase multiple items and apply the payment plan. I don't have much money right now so I decided to purchase a travel kit to get me by.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Apr 9, 2026

    I’ve ordered many times from Natural Beauty Group and always excellent.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Mama G

    Site Experience Feedback

    Apr 5, 2026

    Very good. I like the layout and the ease of ordering.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • MindyMB

    Site Experience Feedback

    Apr 4, 2026

    I had no problems.

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Apr 1, 2026

    Fairy easy.

    • Overall Rating: 9
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Kimmi

    Site Experience Feedback

    Apr 1, 2026

    n/a

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Twin

    Post-Delivery Feedback

    Mar 30, 2026

    I’m very happy with my hair products,

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Marcy

    Post-Delivery Feedback

    Mar 29, 2026

    I love these two moisturizers (strawberry rhubarb hyaluronic hydrator and Baluchi niacinamide moisturizer) especially since I live in a very dry climate

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Mares

    Site Experience Feedback

    Mar 26, 2026

    Everything went very well with the order. A little bit difficult to get back to site after adding item to cart.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • ls

    Post-Delivery Feedback

    Mar 24, 2026

    Great products easy to order and quick delivery

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • RP

    Site Experience Feedback

    Mar 22, 2026

    love their website and discounts and customer service

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mia

    Post-Delivery Feedback

    Mar 20, 2026

    I have been using Natural Beauty for years. I recently had an anniversary with Natural Beauty. They acknowledged it in my delivery with a had written note and a free gift! I am so grateful companies that take the time to care about their loyal customers still exist!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Nance

    Site Experience Feedback

    Mar 19, 2026

    Products well laid out and easy to locate. Print very small

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ptalbs

    Post-Delivery Feedback

    Mar 18, 2026

    My product arrived quickly. However, there was an error with my order. It was rectified very promptly! Customer service was fantastic!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Mar 16, 2026

    took me a little longer to navigate site as things have changed a bit.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • NBG Fan

    Post-Delivery Feedback

    Mar 12, 2026

    Terrific customer service - products nicely wrapped, samples always included, clear communication and timely delivery!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Dancerman

    Site Experience Feedback

    Mar 11, 2026

    The brands drop down did not work. But by typing in the brand and name of product, I was able to find my items.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Stephanie

    Post-Delivery Feedback

    Mar 10, 2026

    I have been ordering from natural beauty group for decades and always have a great experience, from their customer service to product offerings. They are the only company that offers éminence products to the public.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Mar 2, 2026

    I was trying to find out how many ounces were in one of your masks and couldn't find it anywhere - cannot remember which one. I do love every single product I have ever ordered from this website.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Feb 25, 2026

    Enjoying all products that I purchased

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Ang

    Site Experience Feedback

    Feb 20, 2026

    Was going to purchase at the place I get facials at, but decided to try online, just easier for me. I have used this line before

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Seamless

    Site Experience Feedback

    Feb 17, 2026

    It felt seamless and easy.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Manny

    Post-Delivery Feedback

    Feb 16, 2026

    Good experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
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