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MexGrocer.com Reviews - 29 Post-Delivery Reviews - /10

The largest online grocery store for authentic Mexican food, household products, cooking recipes, cookbooks and culture.

MexGrocer.com Rating

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2024 Winner Circle of Excellence

1 years

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Post-Delivery Feedback - 29 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

Unavailable

Likelihood To Recommend:

Unavailable

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

Not yet rated

Order Tracking

Satisfaction with the ability to track the order

Not yet rated

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

Not yet rated

Customer Support

Satisfaction with assisted or self-service help

Not yet rated

Product Availability

How easily were you able to find the product you were looking for

Not yet rated

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 139 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

Unavailable

Likelihood To Recommend:

Unavailable

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

Not yet rated

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

Not yet rated

Variety of Shipping Options

Desired shipping options were available

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Recent Reviews for MexGrocer.com

Showing 1 - 50 of 168

  • dRag

    Post-Delivery Feedback

    Sep 25, 2025

    I placed an order for LaVictoria product that I cannot find in any store in my local area. I am extremely happy that these products are carried by and featured prominently by MexGrocer. I can count on the products being available and fairly priced. Immediate, secure shipping has been evident on each order I have placed.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Wes

    Post-Delivery Feedback

    Sep 21, 2025

    My order met my expectations and I will be happy to purchase again soon

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • ORPacifico

    Site Experience Feedback

    Sep 15, 2025

    Scrolling was a bit glitch. When at the end of the page I could not scroll back up. It would just take me right back to the end and switch pages

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 15, 2025

    It was easy to understand and excellent experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 14, 2025

    I was looking for a good Mexican Hot Chocolate after recently visiting Chicago. I was delighted at finding Horchata as well.

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Dallas

    Site Experience Feedback

    Sep 14, 2025

    Love the cafe grande legal coffee selection

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jo

    Site Experience Feedback

    Sep 14, 2025

    Website was easy to navigate.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 14, 2025

    always good

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • crazy chicken

    Site Experience Feedback

    Sep 14, 2025

    have bought from this place before love their products

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 13, 2025

    I love Mex Grocer I lived in San Diego in the early 80’s and often come here to buy products I need and are difficult to find in PA

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Holly

    Post-Delivery Feedback

    Sep 13, 2025

    Wide variety of items, user friendly site, fast shipping, and items exactly as described. I will definitely shop here again!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Sep 12, 2025

    MexGrocer has the product I want and can’t find anywhere else.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 10, 2025

    Good website. Easy to use.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Majestic

    Site Experience Feedback

    Sep 9, 2025

    Easy navigation, user friendly. And authentic Mexican style food.but on the east coast we don't have good Mexican food her.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Sep 9, 2025

    Great customer service

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • David

    Site Experience Feedback

    Sep 8, 2025

    Easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kari

    Post-Delivery Feedback

    Sep 8, 2025

    Very good products. My family loved the Rompope. It’s my 5th time ordering from here. The shipping does take a little long but I understand it’s because of the far distance.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Darlene

    Post-Delivery Feedback

    Sep 8, 2025

    I would order again. Pleased with my order

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • dRag

    Site Experience Feedback

    Sep 8, 2025

    Was able to locate the product I wanted to purchase. Checkout was easy and fast using my preferred method of payment. This is the only place I can find the product that I purchased.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Danielle4800

    Site Experience Feedback

    Sep 5, 2025

    Easy to use.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Maria

    Post-Delivery Feedback

    Sep 5, 2025

    708674-8409

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Holly

    Site Experience Feedback

    Sep 5, 2025

    Great selection, I'm looking forward to buying more ingredients!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jake

    Site Experience Feedback

    Sep 3, 2025

    Great experience! You had what I needed in stock! We’ve been searching for this cremosa for months. Our stores are out of stock.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 3, 2025

    great customer service

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • J’s Crew

    Site Experience Feedback

    Sep 2, 2025

    All good

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • PicoPica

    Site Experience Feedback

    Sep 1, 2025

    Just wish I could use Apple Pay.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Memo

    Site Experience Feedback

    Sep 1, 2025

    Overall a good experience.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Teetah

    Site Experience Feedback

    Sep 1, 2025

    Website is user friendly. I wish the Jamaica 5lb bag was pictured so I have a better idea of the size. The dimensions were listed so that’s helpful. Excited to see the quality of the product

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jessica

    Post-Delivery Feedback

    Aug 31, 2025

    I was happy to get my items I requested, I was not able to get anywhere else'

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Jo

    Site Experience Feedback

    Aug 31, 2025

    I'm so happy to have found MexGrocer. I love the ease of purchasing items that none of the local grocery stores carry! And I love the special holiday offers & discounts. You've made my life much simpler, thank you.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • hawk

    Site Experience Feedback

    Aug 31, 2025

    Your products are the best. Thank you!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Malca

    Site Experience Feedback

    Aug 31, 2025

    Only place that sells these corn crackers

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • B

    Site Experience Feedback

    Aug 30, 2025

    Difficult to add extra quantities or products to cart.

    • Overall Rating: 7
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • WillYaLookAtThat

    Site Experience Feedback

    Aug 30, 2025

    I used to love ordering from you folks, but your shipping fees are over the top, people on a fixed income will not be able to afford shopping on your site!!

    • Overall Rating: 7
    • Would Shop Here Again: 3
    • Likelihood To Recommend: 4
    Full ratings for this review »
  • Ed.

    Site Experience Feedback

    Aug 29, 2025

    The product looks a good quality , hoping the person likes my gift

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nicole K.

    Site Experience Feedback

    Aug 27, 2025

    Great experience as always

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Chuck’s

    Post-Delivery Feedback

    Aug 26, 2025

    I would recommend MexGrocer very highly to friends.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Kari

    Site Experience Feedback

    Aug 25, 2025

    I’ve used this website in the past and my family and I are in loved with the Rompope!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Debi Moisseiff Mendoza

    Site Experience Feedback

    Aug 25, 2025

    I’m very pleased and excited to try the stories then I will try other Items another time can’t wait to receive the Tortillas

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Poolboy316

    Site Experience Feedback

    Aug 23, 2025

    Everything was easy and I liked my experience other than shipping charges which no one likes but understands.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mar daddy

    Site Experience Feedback

    Aug 21, 2025

    It was fine. Check out was a little funky, but i figured it out!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Charlotte

    Site Experience Feedback

    Aug 21, 2025

    I have never ordered from MexGrocer.com before so I am hoping to be pleased.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Jessica

    Site Experience Feedback

    Aug 21, 2025

    It seems you are the only ones who had what zi was looking for.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Vivi

    Site Experience Feedback

    Aug 21, 2025

    Loved the website, wanted to buy more but only needed some item for my ofrenda for the day of the dead. Did not like the shipping cost though.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Larry

    Post-Delivery Feedback

    Aug 21, 2025

    This order came so fast that I almost was not ready for it. Can't wait to try the tortilla press this weekend.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Aoife D

    Site Experience Feedback

    Aug 19, 2025

    Easy to find what I was looking for. Better suggestions for what to buy with it would have been helpful.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 19, 2025

    Very easy to order. Quick receipt of product and I really like the quality. So I am ordering more

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Taco miami

    Site Experience Feedback

    Aug 18, 2025

    Great selection of Mexican Products

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Deuler

    Post-Delivery Feedback

    Aug 18, 2025

    I love Pico Pica, and this is the only place I can find it in Texas. My one complaint is that the 15 oz bottle was not available, so I had to buy two smaller bottles. Other than that, all good!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • apple

    Site Experience Feedback

    Aug 18, 2025

    very good tasting stuff

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
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