MexGrocer.com Reviews - 942 Reviews - 9.5/10
MexGrocer.com Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.6 /10 |
Likelihood to Recommend | 9.6 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.5 /10 |
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 89% | 90% |
Neutral | 9% | 8% |
Negative | 2% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
7.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for MexGrocer.com
Showing 1 - 20 of 942
Meemz
Site Experience Feedback
Dec 07, 2024
Love your products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Meemz
Post-Delivery Feedback
Jan 08, 2025
I am satisfied with my purchase
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Luv2Cook
Site Experience Feedback
Dec 27, 2024
I'm looking for a good sauce to use as a base for enchiladas. The El Pato brand that I bought was mentioned by an author I follow as she was describing how she makes her enchiladas. Your store had the best price and the most reasonanable shipping costs--way better than Amazon.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Elaine & David
Post-Delivery Feedback
Jan 07, 2025
I'm so glad we found MexGrocer. We placed our order online and then picked up our order in person. While they do not have a storefront they welcome customers to pick up their products. We enjoyed visiting with the owner Ignacio and Rosie the very kind lady who received us. We purchased the tamale kit with the spreader which I highly recommend. In addition, we purchased 5 dozen uncooked flour tortillas and some cajeta and a peanut marzipan candy. We told them we were going to attempt to make tamales for the first time. We'll they were so helpful and encouraging. We purchased a wonderful Carmel candy and syrup called cajeta. It is so delicious. We made our tamales and they came out really delicious! It wasn't as labor intensive as I thought it would be. My husband and actually enjoyed making them together. We ended up making 20. They're almost gone now! Don't hesitate if your interested in making tamales. If you want to make some then do purchase the kit and you won't be sorry. They also sell a little book on how to make tamales 101. We have purchased products in the past from MexGrocer and have always been very pleased with the quality, ease of ordering and customer service. Thank you MexGrocer, Ignacio and Rosie:)
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Tacho
Post-Delivery Feedback
Jan 07, 2025
I’m tasife of my puchese the coffee legal Mexican my wife she asks for the coffee this tea lake grandma make every morning whit city & piloncillo she love & my corse & candies we so happy tanks l planning buy again
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Eva
Post-Delivery Feedback
Jan 06, 2025
I buy products from them that I can't get where I live and I tell my family
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Mani
Site Experience Feedback
Dec 15, 2024
The website could use some work in terms of the look and user experience, but overall everything is simple and I can easily get what I'm looking for. The check out process is a little weird, but at least it had a note that the PayPal option was indeed selected
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Mani
Post-Delivery Feedback
Jan 06, 2025
It was easy to find what I wanted and it all came in right on time! Everything was well packaged and came in perfect condition.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
nivekrdz
Site Experience Feedback
Jan 05, 2025
so far so great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Barbara
Site Experience Feedback
Dec 31, 2024
Has always been a great way to keep my traditions alive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Barbara
Post-Delivery Feedback
Jan 05, 2025
I love keeping my traditions alive even being so far away from my birth land!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
ND
Site Experience Feedback
Jan 05, 2025
It’s quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 05, 2025
hi
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 05, 2025
So found to have found you!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DeCarlo
Site Experience Feedback
Dec 21, 2024
Have some trouble finding a good selection of Mexican products in Long Island NY
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
DeCarlo
Post-Delivery Feedback
Jan 05, 2025
I live on the North Shore of Long Island and retailers around here have a limited selection of Mexican products. Your website makes it easier for us. Thank you.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 28, 2024
Easy to use quick checkout, would like the addition of Apple Pay for the future
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 25, 2024
all good, web site is easy and delivery is prompt
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jean
Site Experience Feedback
Jan 03, 2025
I had a very good experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sara
Site Experience Feedback
Jan 03, 2025
great experience, very easy to checkout and purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Esby
Site Experience Feedback
Jan 03, 2025
A great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bob
Site Experience Feedback
Jan 03, 2025
All is well
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RCCRG
Site Experience Feedback
Dec 26, 2024
Awesome But shipping is high
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RCCRG
Post-Delivery Feedback
Jan 03, 2025
MexGrocer is my store away from Mexico City. They have my favorite products other Grocers do not have.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Cookie
Site Experience Feedback
Jan 02, 2025
I have no issues with the web site. Is very easy to find what you want .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »