MexGrocer.com Customer Reviews

MexGrocer.com is an active partner in the Bizrate network. Verified buyer ratings and reviews will appear here as they are collected.

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The largest online grocery store for authentic Mexican food, household products, cooking recipes, cookbooks and culture.

MexGrocer.com Rating

Customer Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence

2024 Winner Circle of Excellence

1 years

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Post-Delivery Feedback - 2 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

Unavailable

Likelihood To Recommend:

Unavailable

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

Not yet rated

Order Tracking

Satisfaction with the ability to track the order

Not yet rated

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

Not yet rated

Customer Support

Satisfaction with assisted or self-service help

Not yet rated

Product Availability

How easily were you able to find the product you were looking for

Not yet rated

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 0 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

Unavailable

Likelihood To Recommend:

Unavailable

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

Not yet rated

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

Not yet rated

Shipping Charges

Satisfaction with shipping charges

Not yet rated

Variety of Shipping Options

Desired shipping options were available

Not yet rated

Recent Reviews for MexGrocer.com

Showing 1 - 2 of 2

dRag
Post-Delivery Feedback
Sep 25, 2025
I placed an order for LaVictoria product that I cannot find in any store in my local area. I am extremely happy that these products are carried by and featured prominently by MexGrocer. I can count on the products being available and fairly priced. Immediate, secure shipping has been evident on each order I have placed.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Wes
Post-Delivery Feedback
Sep 21, 2025
My order met my expectations and I will be happy to purchase again soon
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
From MexGrocer.com
Hello, I'm glad to hear you had a smooth experience with easy searching, a wide selection, competitive pricing, and quick shipping! If you need help with anything else—now or in the future—I’m here to assist! Kind Regards, Dixie ...
Read full response »

dRag
Post-Delivery Feedback
Sep 25, 2025
I placed an order for LaVictoria product that I cannot find in any store in my local area. I am extremely happy that these products are carried by and featured prominently by MexGrocer. I can count on the products being available and fairly priced. Immediate, secure shipping has been evident on each order I have placed.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Wes
Post-Delivery Feedback
Sep 21, 2025
My order met my expectations and I will be happy to purchase again soon
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
From MexGrocer.com
Hello, I'm glad to hear you had a smooth experience with easy searching, a wide selection, competitive pricing, and quick shipping! If you need help with anything else—now or in the future—I’m here to assist! Kind Regards, Dixie ...
Read full response »