MensUSA Reviews - 4 Post-Delivery Reviews - /10

Mensusa is a global style destination. They offer a truly amazing shopping experience on the Internet. The leading international and national brands in Mens clothing.

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Post-Delivery Feedback - 4 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

Unavailable

Likelihood To Recommend:

Unavailable

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

Not yet rated

Order Tracking

Satisfaction with the ability to track the order

Not yet rated

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

Not yet rated

Customer Support

Satisfaction with assisted or self-service help

Not yet rated

Product Availability

How easily were you able to find the product you were looking for

Not yet rated

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 3 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

Unavailable

Likelihood To Recommend:

Unavailable

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

Not yet rated

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

Not yet rated

Shipping Charges

Satisfaction with shipping charges

Not yet rated

Variety of Shipping Options

Desired shipping options were available

Not yet rated

Recent Reviews for MensUSA

Showing 1 - 7 of 7

Daymorris
Site Experience Feedback
Aug 2, 2025
Great product !!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
barry
Site Experience Feedback
Jul 10, 2025
expected discount offer and free freight on this $ amount purchased, but still bought
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jul 10, 2025
I am having a really hard time trying to return the items. It is difficult to speak with a manager.
Overall Rating: 1
Would Shop Here Again: 3
Likelihood To Recommend: 1
On Time Delivery: 7
Customer Support: 1
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 9, 2025
Great experience.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 30, 2025
i LOVE MY ZOOT SUIT,eVERONE SAYS I AM STYLING & PROFILING!! i TELL THEM WHERE i GOT OT AND THEY SAY tHAT I CAN CARRY OFF THE LOOK BUT WOULD NOT LOOK GOOD ON THEM. i COULD NOT LOCATE MY ORDER ,SO i cALLEd Usa mens, they tracked it and said it was mislabled & went to New York! He was very apologetic And shipped me one to S.C. ! He promised to have it here in 3-5 Days and it was/..Ill be Phoning on future orders for color choices!! Thanks Men' USA!!!!!!!!!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 7
Customer Support: 10
Full ratings for this review »
Joe
Post-Delivery Feedback
Jun 18, 2025
I ordered a suit for Father's day. I paid for 3 day air shipping which would allow plenty of time for alterations. The suit arrived 2 days late because they (Mensusa) placed to wrong label on the package. I found this out after numerous calls to Mensusa and FedEx. FedEx informed that the sender had to request the item be return and attack new label to get it to me quicker. Mensusa was unwilling to do it stating it wouldn't get to me any quicker. I could return the suit once it arrives. I ordered the suit on Thursday June 5th and received it on Friday June 13th. This was supposed to be shipped 3 day air. The suit arrives on Friday June 13th. They sent me the wrong suit. I ordered a 40 regular slim fit wool suit. I received a 40 regular modern tailored fit that appears to he polyester. All tags had been cut off. You can actually see where they were cut off. Throughout this process I continually contacted Mensusa to resolve this issue. Rarely are you able to speak to anyone at Mensusa. Customer service is limited as to what they can do. Because I was faced with the choice of not having a suit for Father's day or accepting this one and received a $40-$50 refund (the only options they afforded me), I reluctantly kept the suit. I Informed them that I had ordered shoes, shirt and tie and a hat from other websites and received all of them on time. All of this was to be worn on Father's day. This was a horrible experience. They messed up the shipping, sent the wrong suit, the fabric content tags were cut off and they sent the wrong size. This is totally unacceptable.
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: 1
On Time Delivery: 1
Customer Support: 1
Full ratings for this review »
JJ
Post-Delivery Feedback
Jun 17, 2025
I was satisfied with the order, except the pants was smaller and had to be let out and the waist.
Overall Rating: 8
Would Shop Here Again: 9
Likelihood To Recommend: 8
On Time Delivery: 9
Customer Support: 9
Full ratings for this review »

Daymorris
Site Experience Feedback
Aug 2, 2025
Great product !!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
barry
Site Experience Feedback
Jul 10, 2025
expected discount offer and free freight on this $ amount purchased, but still bought
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jul 10, 2025
I am having a really hard time trying to return the items. It is difficult to speak with a manager.
Overall Rating: 1
Would Shop Here Again: 3
Likelihood To Recommend: 1
On Time Delivery: 7
Customer Support: 1
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 9, 2025
Great experience.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 30, 2025
i LOVE MY ZOOT SUIT,eVERONE SAYS I AM STYLING & PROFILING!! i TELL THEM WHERE i GOT OT AND THEY SAY tHAT I CAN CARRY OFF THE LOOK BUT WOULD NOT LOOK GOOD ON THEM. i COULD NOT LOCATE MY ORDER ,SO i cALLEd Usa mens, they tracked it and said it was mislabled & went to New York! He was very apologetic And shipped me one to S.C. ! He promised to have it here in 3-5 Days and it was/..Ill be Phoning on future orders for color choices!! Thanks Men' USA!!!!!!!!!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 7
Customer Support: 10
Full ratings for this review »
Joe
Post-Delivery Feedback
Jun 18, 2025
I ordered a suit for Father's day. I paid for 3 day air shipping which would allow plenty of time for alterations. The suit arrived 2 days late because they (Mensusa) placed to wrong label on the package. I found this out after numerous calls to Mensusa and FedEx. FedEx informed that the sender had to request the item be return and attack new label to get it to me quicker. Mensusa was unwilling to do it stating it wouldn't get to me any quicker. I could return the suit once it arrives. I ordered the suit on Thursday June 5th and received it on Friday June 13th. This was supposed to be shipped 3 day air. The suit arrives on Friday June 13th. They sent me the wrong suit. I ordered a 40 regular slim fit wool suit. I received a 40 regular modern tailored fit that appears to he polyester. All tags had been cut off. You can actually see where they were cut off. Throughout this process I continually contacted Mensusa to resolve this issue. Rarely are you able to speak to anyone at Mensusa. Customer service is limited as to what they can do. Because I was faced with the choice of not having a suit for Father's day or accepting this one and received a $40-$50 refund (the only options they afforded me), I reluctantly kept the suit. I Informed them that I had ordered shoes, shirt and tie and a hat from other websites and received all of them on time. All of this was to be worn on Father's day. This was a horrible experience. They messed up the shipping, sent the wrong suit, the fabric content tags were cut off and they sent the wrong size. This is totally unacceptable.
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: 1
On Time Delivery: 1
Customer Support: 1
Full ratings for this review »
JJ
Post-Delivery Feedback
Jun 17, 2025
I was satisfied with the order, except the pants was smaller and had to be let out and the waist.
Overall Rating: 8
Would Shop Here Again: 9
Likelihood To Recommend: 8
On Time Delivery: 9
Customer Support: 9
Full ratings for this review »