Medelita Reviews - 177 Post-Delivery Reviews - 7.9/10
Medelita Rating
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Learn more about reviewsOverall Satisfaction:
7.9out of 10
Would Shop Here Again:
7.8out of 10
Likelihood To Recommend:
8.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 61% | 62% |
 Neutral | 19% | 8% |
 Negative | 19% | 31% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
7.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
7.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
7.9 out of 10
Returns Process
Satisfaction with the returns process
8 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 77% | 73% |
Neutral | 17% | 21% |
Negative | 6% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.8 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Medelita
Showing 1 - 50 of 1,364
Ms
Site Experience FeedbackJun 27, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MelC
Site Experience FeedbackJun 27, 2026
easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ently.Me@gmail.com
Post-Delivery FeedbackJun 27, 2026
Dear Medelita Customer Service Team, I am writing to you to formally express my deep disappointment regarding my recent shopping experience and to request an immediate resolution to a serious issue with my order. I recently placed an order on your website. Since this was my first time, I created a new profile but did not save or specify any shipping address in my account settings. During checkout, I selected Amazon Pay as the payment method, assuming it would allow me to review or confirm the shipping details before final processing. To my absolute surprise, I received an email notification stating that my order had been successfully delivered to a specific location. I never provided, selected, or authorized this delivery address, and my personal profile on your website remains completely empty of any shipping information. I have no knowledge of where the package was sent, who received it, or how this address was selected. I have already reached out to your customer service team, but the response was deeply unsatisfying. I was simply told that the order was "delivered" and that no further assistance could be provided. A close friend of mine highly recommended Medelita to me, praising it as one of the finest medical apparel brands with top-tier, professional customer service. Unfortunately, my first experience has been completely the opposite. As a healthcare professional, I value accuracy and professional support, both of which have been lacking in handling this matter. Therefore, I kindly request that you immediately investigate this routing error, locate the shipment, and process a full refund for my order, as I never received the products. I look forward to your prompt response and a swift resolution to this matter. Sincerely,
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
JBigger
Site Experience FeedbackJun 27, 2026
Good. Easy to use site. Great selection and experience. Appreciate the quick shipping.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Hansen
Site Experience FeedbackJun 26, 2026
I have been very impressed with the website and the products I have purchased from Medelita.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shirley D.
Site Experience FeedbackJun 26, 2026
Excellent quality and polished look.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nima
Site Experience FeedbackJun 26, 2026
I loved how the purchase was smooth and tabs were very straight forward and the fact that you have the option to pay via amazon account.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackJun 25, 2026
There was incomplete sewing on the pants. I would like them replaced if possible.
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
- On Time Delivery: 10
- Customer Support: N/A
Brittany
Post-Delivery FeedbackJun 25, 2026
Happy with the coat but I should have ordered a medium, not a large
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 23, 2026
Most of the items I was interested in were out of stock
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 23, 2026
It was fine. I just hope I don’t have to wait 21 days to get my coat. I really need it well before that.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TJ
Site Experience FeedbackJun 22, 2026
Good experience with website
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
good
Site Experience FeedbackJun 22, 2026
ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
none
Site Experience FeedbackJun 19, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Susan
Site Experience FeedbackJun 17, 2026
Good- sale price are great lately.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KatG
Site Experience FeedbackJun 16, 2026
As a busy practice manager, I need all the conveniences I can take. Medelita's site is super user friendly and I can always quickly place my order and the majority of the time, shipping is quicker than the estimated time. I order all my provider lab coats from Medelita, and they are always great quality and amazing customer service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Daniel J
Site Experience FeedbackJun 16, 2026
Great. I didn't find the size of my favorite lab coat. It has been like that in the last month. I bought my second favorite one. However, I love the brand and the products.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 14, 2026
Great
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 13, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
None
Site Experience FeedbackJun 13, 2026
Neutral
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
akira
Site Experience FeedbackJun 13, 2026
easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 12, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Ak
Post-Delivery FeedbackJun 11, 2026
It’s good coat
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
cowdoc
Post-Delivery FeedbackJun 11, 2026
The lab coat is beautiful. I love the finishing details, which are never done on other brands
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
None
Site Experience FeedbackJun 10, 2026
GOOD
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carolina Oliveira
Site Experience FeedbackJun 9, 2026
It was good, easy, but there was a time when I was trying to go back to the main page and sent me back to Facebook
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Doc in the Carolinas
Site Experience FeedbackJun 9, 2026
It was easy to navigate, but there were not very many reviews on it. I think it helps if you can have more reviews posted.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
JulieS
Site Experience FeedbackJun 9, 2026
keep up the good work
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lee
Post-Delivery FeedbackJun 9, 2026
I ordered 3 shirts and 3 pairs of pants, but instead I received 3pairs of pants and only 1 shirt. I’m really disappointed because my order was completely incorrect. I was looking forward to receiving the items I purchased, and this mix-up has been very frustrating.
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 5
- Customer Support: 1
KTT
Site Experience FeedbackJun 8, 2026
Everything went smoothly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CAFOXMD
Site Experience FeedbackJun 7, 2026
I liked that I could personalize the item
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vinny
Site Experience FeedbackJun 7, 2026
Easy to order, takes Amazon payments saving time and effort.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Jimbo
Site Experience FeedbackJun 7, 2026
none
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Enforcer
Site Experience FeedbackJun 6, 2026
Great selection!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yahya
Site Experience FeedbackJun 5, 2026
Thank you
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Josi
Site Experience FeedbackJun 4, 2026
Needs more selection of lab coats
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 4, 2026
I am an administrative assistant purchasing for a MD and this was an easy site to work with.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ray
Site Experience FeedbackJun 3, 2026
I enjoyed the exact details and sample videos provided for each item.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
sam
Site Experience FeedbackJun 3, 2026
very good produvts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yohana Torres
Site Experience FeedbackJun 3, 2026
Sus productos me los recomendó chap gpt y bueno para mí chap gpt me genera total confianza y el descuento de primera compra
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LauraB
Post-Delivery FeedbackJun 3, 2026
Great product, highly recommend.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
sam
Post-Delivery FeedbackJun 3, 2026
I heard about medelita from quite a bit of people and wanted to try it out for myself. The quality is very good and comfortable. They fit well, but are more fitted compared to other brands.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 7
- Customer Support: N/A
Loving Medelita
Site Experience FeedbackJun 2, 2026
Love the scrubs. Have been buying from Medelita for years. My scrubs are over 5 years old and still look brand new. The payment process however was difficult. Took several attempts for payment to go through. This has been happening for years also.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pyovarotti
Site Experience FeedbackJun 2, 2026
Your goods are made with a top quality materials.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DSDerm
Site Experience FeedbackJun 1, 2026
Simple and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ali
Site Experience FeedbackMay 31, 2026
Like design
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
angie
Site Experience FeedbackMay 31, 2026
everything was great can't wait to get my coat
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackMay 29, 2026
Maeve hung up on me initially and did not call back. When I called back, there was a long wait. She answered again and was very rude, reading the coupon number very fast. She had a thick accent, which made her hard to understand, and she got an attitude when I asked her to repeat.
- Overall Rating: 3
- Would Shop Here Again: 5
- Likelihood To Recommend: 3
Em
Site Experience FeedbackMay 28, 2026
,
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bella
Post-Delivery FeedbackMay 28, 2026
Good
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- On Time Delivery: 5
- Customer Support: 7