Medelita Reviews - 1,897 Review - 7.0/10

Jan 8, 2025

Medelita Rating

Rating
Overall Satisfaction7.0 /10
Would Shop Here Again6.8 /10
Likelihood to Recommend6.8 /10
Product Selection8.9 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.2 /10
Product Met Expectations7.2 /10
On-Time Delivery7.7 /10
Satisfaction with Customer Support5.6 /10
Overall Satisfaction:
 

7.0out of 10


Would Shop Here Again:

 

6.8out of 10


Likelihood To Recommend:

 

6.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

74%73%

Neutral

16%12%

Negative

11%15%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.9 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.2 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

7.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

7.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

7.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

5.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

7.6 out of 10

Returns Process

Satisfaction with the returns process

7.0 out of 10

Recent Reviews for Medelita

Showing 1 - 20 of 1,897

Shel

Site Experience Feedback

Jan 05, 2025

I knew what I wanted and was able to go directly to it. Easy to maneuver. Really enjoyed the option to use Amazon Pay for ease of checkout

Mare

Site Experience Feedback

Jan 05, 2025

My interaction with the website was a great experience. I just wish there were more color options available for the hijab.

Online Shopper

Site Experience Feedback

Jan 05, 2025

Great

sp

Site Experience Feedback

Jul 02, 2024

I had some trouble applying changes to a embroided, the web site wasnt recognizing the change. I also would like it if there were pictures from every side of the models, meaning how the product looks from de right side, left side, back and front. I would also like that medelita had sets of scrubs.


Post-Delivery Feedback

Jan 04, 2025

..

Ali

Site Experience Feedback

Jan 04, 2025

The website was easy to use and informative.

Online Shopper

Post-Delivery Feedback

Jan 04, 2025

Very good quality product, true to size

Online Shopper

Site Experience Feedback

Jan 03, 2025

Most of the women's white coats were not available in my size and also there isn't any embroidery offered right now. Not pleased overall so far but my spouse has purchased from you and I know the material is good plus I have friends who love your white coats. We shall see. Hoping I love the product that I receive. Would have loved for options in my size.

AR

Post-Delivery Feedback

Jan 03, 2025

The Fleming lab coat is very nice. I ordered one other item which didn't work for me and I was able to return it easily. Only negative is that they are not doing embroidery/personalization at this time.

Maddy

Site Experience Feedback

Jan 02, 2025

My Company likes the lab coat products that are from Medelita but are disappointed that the embroidery services have since been discontinued leaving us to seek a third party to finish the job we would need done. We would love to see embroidery services come back.

IT

Site Experience Feedback

Dec 31, 2024

Could be better

That guy

Site Experience Feedback

Dec 31, 2024

website works well billing autofills did not have the color I wanted in the scrub I wanted.

Online Shopper

Site Experience Feedback

Dec 31, 2024

Aa

Site Experience Feedback

Dec 30, 2024

Na

Great lab coat

Site Experience Feedback

Dec 30, 2024

Great streamlined experience. Some items out of stock.

Sammy

Site Experience Feedback

Dec 30, 2024

good site

Online Shopper

Site Experience Feedback

Dec 29, 2024

Two issues. 1) the scrub tops and bottoms have different names, which is a problem because it is not clear exactly which materials/colors will exactly match. It would be much better if there were an "Apex" top and an "Apex" bottom, etc, so that we know we are buying a true matching set. Also, I needed to use some funds by the end of the year, but having the embroidery service out of order causes a big issue; I may decide to return the entire order since I couldn't get embroidering.

KK

Site Experience Feedback

Dec 29, 2024

N/a

Cindy

Site Experience Feedback

Dec 29, 2024

Wanted to save an item for later but did not make an account

Rachel

Site Experience Feedback

Dec 28, 2024

It took a while to get the coupon code but otherwise great

Online Shopper

Site Experience Feedback

Dec 27, 2024

I would like for the option to use PayPal to check out.