Medelita Reviews - 1,897 Review - 7.0/10
Medelita Rating
Overall Satisfaction | 7.0 /10 |
---|---|
Would Shop Here Again | 6.8 /10 |
Likelihood to Recommend | 6.8 /10 |
Product Selection | 8.9 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 7.2 /10 |
On-Time Delivery | 7.7 /10 |
Satisfaction with Customer Support | 5.6 /10 |
7.0out of 10
Would Shop Here Again:
6.8out of 10
Likelihood To Recommend:
6.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 74% | 73% |
Neutral | 16% | 12% |
Negative | 11% | 15% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
7.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
7.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
7.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
5.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
7.6 out of 10
Returns Process
Satisfaction with the returns process
7.0 out of 10
Recent Reviews for Medelita
Showing 1 - 20 of 1,897
Shel
Site Experience Feedback
Jan 05, 2025
I knew what I wanted and was able to go directly to it. Easy to maneuver. Really enjoyed the option to use Amazon Pay for ease of checkout
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Mare
Site Experience Feedback
Jan 05, 2025
My interaction with the website was a great experience. I just wish there were more color options available for the hijab.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 05, 2025
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
sp
Site Experience Feedback
Jul 02, 2024
I had some trouble applying changes to a embroided, the web site wasnt recognizing the change. I also would like it if there were pictures from every side of the models, meaning how the product looks from de right side, left side, back and front. I would also like that medelita had sets of scrubs.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- Full ratings for this review »
sp
Post-Delivery Feedback
Jan 04, 2025
..
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 6
- Customer Support: 8
- Full ratings for this review »
Ali
Site Experience Feedback
Jan 04, 2025
The website was easy to use and informative.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jan 04, 2025
Very good quality product, true to size
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 03, 2025
Most of the women's white coats were not available in my size and also there isn't any embroidery offered right now. Not pleased overall so far but my spouse has purchased from you and I know the material is good plus I have friends who love your white coats. We shall see. Hoping I love the product that I receive. Would have loved for options in my size.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
AR
Post-Delivery Feedback
Jan 03, 2025
The Fleming lab coat is very nice. I ordered one other item which didn't work for me and I was able to return it easily. Only negative is that they are not doing embroidery/personalization at this time.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Maddy
Site Experience Feedback
Jan 02, 2025
My Company likes the lab coat products that are from Medelita but are disappointed that the embroidery services have since been discontinued leaving us to seek a third party to finish the job we would need done. We would love to see embroidery services come back.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
IT
Site Experience Feedback
Dec 31, 2024
Could be better
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
That guy
Site Experience Feedback
Dec 31, 2024
website works well billing autofills did not have the color I wanted in the scrub I wanted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 31, 2024
…
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Aa
Site Experience Feedback
Dec 30, 2024
Na
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Great lab coat
Site Experience Feedback
Dec 30, 2024
Great streamlined experience. Some items out of stock.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sammy
Site Experience Feedback
Dec 30, 2024
good site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 29, 2024
Two issues. 1) the scrub tops and bottoms have different names, which is a problem because it is not clear exactly which materials/colors will exactly match. It would be much better if there were an "Apex" top and an "Apex" bottom, etc, so that we know we are buying a true matching set. Also, I needed to use some funds by the end of the year, but having the embroidery service out of order causes a big issue; I may decide to return the entire order since I couldn't get embroidering.
- Overall Rating: 4
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
KK
Site Experience Feedback
Dec 29, 2024
N/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cindy
Site Experience Feedback
Dec 29, 2024
Wanted to save an item for later but did not make an account
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Rachel
Site Experience Feedback
Dec 28, 2024
It took a while to get the coupon code but otherwise great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 27, 2024
I would like for the option to use PayPal to check out.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »