Masseys Customer Reviews

Masseys holds a 9.4/10 overall rating based on 4,906 verified post-delivery reviews on Bizrate.

Most Current Certification:

Jun 30, 2026

Masseys is a well-known American retail company that specializes in selling footwear and clothing for men, women, and children. Here are some key points about the company. Masseys has a long history dating back to 1866 when it was founded by Henry M. Masseys in La Crosse, Wisconsin. It started as a shoe store and gradually expanded its product offerings.

Masseys Rating

Customer Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence

2025 Winner Circle of Excellence

6 years

Trust & Authority

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Learn more about reviews

Post-Delivery Feedback - 4,906 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.5out of 10

Overall Rating	Past 3 Months	Past Month
Positive	87%	88%
Neutral	7%	7%
Negative	6%	5%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9 out of 10

Site Experience Feedback - 41,067 Reviews

Overall Satisfaction:

9.5out of 10

Would Shop Here Again:

9.6out of 10

Likelihood To Recommend:

9.6out of 10

Overall Rating	Past 3 Months	Past Month
Positive	88%	88%
Neutral	8%	9%
Negative	3%	3%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9 out of 10

Shipping Charges

Satisfaction with shipping charges

8 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

Recent Reviews for Masseys

Showing 1 - 50 of 45,973

Sis russ
Site Experience Feedback
Jun 29, 2026
Just saw the sandle I ordered on TV but nit the color I wanted looked it up on Massey and there was the color I wanted . Massey never fails me
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Nico
Site Experience Feedback
Jun 29, 2026
It was a very seamless experience, easty navigation as well to the items that I was looking for.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Delo
Site Experience Feedback
Jun 29, 2026
Had a variety to choose from.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Jazz
Site Experience Feedback
Jun 29, 2026
No comment
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 29, 2026
Slow downloading
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Cloud
Site Experience Feedback
Jun 29, 2026
I responded to your email, and found some great values! I can't wait to get them.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Angel61
Site Experience Feedback
Jun 29, 2026
Very easy
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Shelly shell
Post-Delivery Feedback
Jun 29, 2026
I love everything I purchase . I can order and pay over time which is great for my bidge
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 9
On Time Delivery: 9
Customer Support: 10
Full ratings for this review »
Pumpkin
Site Experience Feedback
Jun 29, 2026
I really enjoy the ease of placing my orders.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Dee
Site Experience Feedback
Jun 29, 2026
I had an easy time navigating through everything to find what I wanted
Overall Rating: 7
Would Shop Here Again: 9
Likelihood To Recommend: 8
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 29, 2026
Vhhjj
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
Full ratings for this review »
PaulaP
Site Experience Feedback
Jun 29, 2026
Easy and clear
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
N/A
Site Experience Feedback
Jun 29, 2026
I like Massey's but the prices are too expensive. I think 🤔 I can do it for my family.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Impatiently waiting
Site Experience Feedback
Jun 29, 2026
I don’t like long surveys,
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
WHITEK71
Post-Delivery Feedback
Jun 29, 2026
Easy ordering, nice selections, great quality.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Ace
Site Experience Feedback
Jun 29, 2026
Great shopping
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Toz
Site Experience Feedback
Jun 29, 2026
Very easy very good
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Grani
Site Experience Feedback
Jun 29, 2026
I’ve always had success in ordering from the site
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Big. Money
Site Experience Feedback
Jun 29, 2026
Where. Is. The. Stuff. I. Bogut. For. My. Husband. Are. You. Going. To. Send. It
Overall Rating: 4
Would Shop Here Again: 6
Likelihood To Recommend: 3
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 29, 2026
Everything is very well fitted
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 29, 2026
Good sales today
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 29, 2026
Everything was easy to find and access.
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Pat
Site Experience Feedback
Jun 29, 2026
It was a very good experience with Massey's today being my first time shopping with them.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Ray Ray
Site Experience Feedback
Jun 29, 2026
Very good.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 29, 2026
I love how easy it is to shop
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Tash
Site Experience Feedback
Jun 29, 2026
N/a
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Whl
Site Experience Feedback
Jun 29, 2026
I was able to find what I needed
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Teresa
Site Experience Feedback
Jun 29, 2026
I was very surprised to see that Masseys had a wide variety of products. I will shop here more often. It was a very good shopping experience.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
lettz
Site Experience Feedback
Jun 29, 2026
it was easy and fast
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Jean
Site Experience Feedback
Jun 29, 2026
I Am Satisfied With My orders
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Ms Bee
Site Experience Feedback
Jun 29, 2026
No problems
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Sweets
Site Experience Feedback
Jun 29, 2026
This company is really nice to shop with
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
Full ratings for this review »
Jan
Site Experience Feedback
Jun 29, 2026
Website is slow!
Overall Rating: 7
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
Full ratings for this review »
Muckie
Site Experience Feedback
Jun 29, 2026
I found everything I was looking for. No issues whatsoever.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 29, 2026
Order was simple
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 29, 2026
Everything good
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 29, 2026
Good
Overall Rating: 7
Would Shop Here Again: 7
Likelihood To Recommend: 5
Full ratings for this review »
Nay nay
Site Experience Feedback
Jun 29, 2026
It was. A very nice purchasing appt for woman of my age
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Ordering & online experience
Site Experience Feedback
Jun 29, 2026
Excellent ease of use. No excessive wait times. Descriptions are always right on point.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Shawn2008
Site Experience Feedback
Jun 29, 2026
Easy to navigate and easy to purchase. The price had dropped and I was able to purchase.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Honest mike
Site Experience Feedback
Jun 29, 2026
Great
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 29, 2026
Easy to order
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Ms Ray
Site Experience Feedback
Jun 29, 2026
Very good experience on the Massey website. Very fluid and fast..
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Tiny
Site Experience Feedback
Jun 29, 2026
It was good today
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 29, 2026
Good
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Boot Buyer
Post-Delivery Feedback
Jun 29, 2026
I recommend Masseys because their payment plan allows me to buy now and pay later.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Kingskid73
Post-Delivery Feedback
Jun 29, 2026
I’ve had a good shopping experience. I’m looking to order some more merchandise. I told my Mother about your clothing and shoes.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Jeannie
Post-Delivery Feedback
Jun 29, 2026
I would highly recommend Massey's. Easy Pay is the best way to shop for me. The quality is outstanding..
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Mary
Site Experience Feedback
Jun 29, 2026
Great sale prices and size availabilitu
Overall Rating: 10
Would Shop Here Again: 8
Likelihood To Recommend: 9
Full ratings for this review »
nobody
Site Experience Feedback
Jun 29, 2026
good
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »

Sis russ
Site Experience Feedback
Jun 29, 2026
Just saw the sandle I ordered on TV but nit the color I wanted looked it up on Massey and there was the color I wanted . Massey never fails me
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Nico
Site Experience Feedback
Jun 29, 2026
It was a very seamless experience, easty navigation as well to the items that I was looking for.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Delo
Site Experience Feedback
Jun 29, 2026
Had a variety to choose from.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Jazz
Site Experience Feedback
Jun 29, 2026
No comment
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 29, 2026
Slow downloading
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Cloud
Site Experience Feedback
Jun 29, 2026
I responded to your email, and found some great values! I can't wait to get them.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Angel61
Site Experience Feedback
Jun 29, 2026
Very easy
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Shelly shell
Post-Delivery Feedback
Jun 29, 2026
I love everything I purchase . I can order and pay over time which is great for my bidge
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 9
On Time Delivery: 9
Customer Support: 10
Full ratings for this review »
Pumpkin
Site Experience Feedback
Jun 29, 2026
I really enjoy the ease of placing my orders.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Dee
Site Experience Feedback
Jun 29, 2026
I had an easy time navigating through everything to find what I wanted
Overall Rating: 7
Would Shop Here Again: 9
Likelihood To Recommend: 8
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 29, 2026
Vhhjj
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
Full ratings for this review »
PaulaP
Site Experience Feedback
Jun 29, 2026
Easy and clear
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
N/A
Site Experience Feedback
Jun 29, 2026
I like Massey's but the prices are too expensive. I think 🤔 I can do it for my family.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Impatiently waiting
Site Experience Feedback
Jun 29, 2026
I don’t like long surveys,
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
WHITEK71
Post-Delivery Feedback
Jun 29, 2026
Easy ordering, nice selections, great quality.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Ace
Site Experience Feedback
Jun 29, 2026
Great shopping
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Toz
Site Experience Feedback
Jun 29, 2026
Very easy very good
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Grani
Site Experience Feedback
Jun 29, 2026
I’ve always had success in ordering from the site
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Big. Money
Site Experience Feedback
Jun 29, 2026
Where. Is. The. Stuff. I. Bogut. For. My. Husband. Are. You. Going. To. Send. It
Overall Rating: 4
Would Shop Here Again: 6
Likelihood To Recommend: 3
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 29, 2026
Everything is very well fitted
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 29, 2026
Good sales today
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 29, 2026
Everything was easy to find and access.
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Pat
Site Experience Feedback
Jun 29, 2026
It was a very good experience with Massey's today being my first time shopping with them.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Ray Ray
Site Experience Feedback
Jun 29, 2026
Very good.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 29, 2026
I love how easy it is to shop
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Tash
Site Experience Feedback
Jun 29, 2026
N/a
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Whl
Site Experience Feedback
Jun 29, 2026
I was able to find what I needed
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Teresa
Site Experience Feedback
Jun 29, 2026
I was very surprised to see that Masseys had a wide variety of products. I will shop here more often. It was a very good shopping experience.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
lettz
Site Experience Feedback
Jun 29, 2026
it was easy and fast
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Jean
Site Experience Feedback
Jun 29, 2026
I Am Satisfied With My orders
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Ms Bee
Site Experience Feedback
Jun 29, 2026
No problems
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Sweets
Site Experience Feedback
Jun 29, 2026
This company is really nice to shop with
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
Full ratings for this review »
Jan
Site Experience Feedback
Jun 29, 2026
Website is slow!
Overall Rating: 7
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
Full ratings for this review »
Muckie
Site Experience Feedback
Jun 29, 2026
I found everything I was looking for. No issues whatsoever.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 29, 2026
Order was simple
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 29, 2026
Everything good
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 29, 2026
Good
Overall Rating: 7
Would Shop Here Again: 7
Likelihood To Recommend: 5
Full ratings for this review »
Nay nay
Site Experience Feedback
Jun 29, 2026
It was. A very nice purchasing appt for woman of my age
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Ordering & online experience
Site Experience Feedback
Jun 29, 2026
Excellent ease of use. No excessive wait times. Descriptions are always right on point.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Shawn2008
Site Experience Feedback
Jun 29, 2026
Easy to navigate and easy to purchase. The price had dropped and I was able to purchase.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Honest mike
Site Experience Feedback
Jun 29, 2026
Great
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 29, 2026
Easy to order
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Ms Ray
Site Experience Feedback
Jun 29, 2026
Very good experience on the Massey website. Very fluid and fast..
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Tiny
Site Experience Feedback
Jun 29, 2026
It was good today
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 29, 2026
Good
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Boot Buyer
Post-Delivery Feedback
Jun 29, 2026
I recommend Masseys because their payment plan allows me to buy now and pay later.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Kingskid73
Post-Delivery Feedback
Jun 29, 2026
I’ve had a good shopping experience. I’m looking to order some more merchandise. I told my Mother about your clothing and shoes.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Jeannie
Post-Delivery Feedback
Jun 29, 2026
I would highly recommend Massey's. Easy Pay is the best way to shop for me. The quality is outstanding..
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Mary
Site Experience Feedback
Jun 29, 2026
Great sale prices and size availabilitu
Overall Rating: 10
Would Shop Here Again: 8
Likelihood To Recommend: 9
Full ratings for this review »
nobody
Site Experience Feedback
Jun 29, 2026
good
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »