Masseys Reviews - 4,917 Post-Delivery Reviews - 9.4/10
Masseys Rating
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6 years
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 88% |
 Neutral | 7% | 7% |
 Negative | 6% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
8.9 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 88% | 88% |
Neutral | 8% | 9% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Masseys
Showing 1 - 50 of 46,024
Cori
Site Experience FeedbackJun 27, 2026
Awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LIZ
Site Experience FeedbackJun 27, 2026
ALL WAS GREAT!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pumkin
Site Experience FeedbackJun 27, 2026
Style and selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mama
Site Experience FeedbackJun 27, 2026
Originally, I saw a pair of shoes that I really really liked but was unavailable in my size, made me search for other options. I hope that sometime in the future The shoes become available again. Otherwise, it was okay experience.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
FeFe
Site Experience FeedbackJun 27, 2026
Everything was easy.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Missi
Site Experience FeedbackJun 27, 2026
Today I had no problem placing my order: But I’d been trying to place the order for at least a week
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Charli
Site Experience FeedbackJun 27, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJun 27, 2026
Fine
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
None
Site Experience FeedbackJun 27, 2026
I love all the items I have purchased good quality and I'm very satisfied
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Suzie
Site Experience FeedbackJun 27, 2026
No issues fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Smoke
Site Experience FeedbackJun 27, 2026
None
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Bbq
Site Experience FeedbackJun 27, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 27, 2026
We’re out of my size had to go up a half size
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 27, 2026
Love everything about masseys great customer service and receive items on time
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 27, 2026
I like the process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
VanniElaineSB
Site Experience FeedbackJun 27, 2026
Great Deals for just Browsing, will explore in the future!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Old lady
Site Experience FeedbackJun 27, 2026
All was fine
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 27, 2026
All good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Lion1
Site Experience FeedbackJun 27, 2026
Very satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Lyz
Site Experience FeedbackJun 27, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
My new purchase
Post-Delivery FeedbackJun 27, 2026
I opened the catalog to shoes looking for a pair of closed-toed black sandals. I found a pair I liked and a pair of flip- flops. They were both on sale. I also found a dress I really liked so I sized it, too. I ordered all 3 and charged them to my account.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Arturo
Post-Delivery FeedbackJun 27, 2026
Excellent products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Berna
Site Experience FeedbackJun 27, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Daddio Tee
Site Experience FeedbackJun 27, 2026
I found what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mercedes
Site Experience FeedbackJun 27, 2026
Shipping prices
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Lou lou
Site Experience FeedbackJun 27, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
She
Site Experience FeedbackJun 27, 2026
Had no problem
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Beth
Site Experience FeedbackJun 27, 2026
I usually try to find items on sale or clearance, most of the time, my size is not available so Ive already been bitten by the shopping bug and feel the need to buy something and end up buying items that are not on sale. I would say at least 56% of the time my size is not available
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 27, 2026
My size the shoes that The shoes that I wanted weren't available
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jackie
Post-Delivery FeedbackJun 27, 2026
Good mercahndise. Satisfied with. Delivery good. Pkging good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
John
Site Experience FeedbackJun 27, 2026
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- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Ladycupcake68
Site Experience FeedbackJun 27, 2026
My experience today was wonderful. It was easy to find what I was looking for and to order. Only wish was if there was a promotion such as free shipping or a percentage off on total order.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Erly
Site Experience FeedbackJun 27, 2026
A little expensive but willing to pay for the convience of the credit and because its so easy to shop
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 27, 2026
Quality products, reasonable prices, great delivery as promised, good payment plan
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 27, 2026
Good shoes
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJun 27, 2026
it was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 27, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
roy jr.
Site Experience FeedbackJun 27, 2026
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 27, 2026
I enjoyed shopping on this website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lisa
Site Experience FeedbackJun 27, 2026
Today my ordering was smooth. Have ordered in the past and was pleased. Cannot wait for my order.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Skotee Thee Deevuh
Site Experience FeedbackJun 27, 2026
Blessed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mamahawk
Site Experience FeedbackJun 27, 2026
very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dink
Site Experience FeedbackJun 27, 2026
I have good experience with Massey's, never returned anything I have purchased.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Virge
Site Experience FeedbackJun 27, 2026
I love Masseys
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chango
Site Experience FeedbackJun 27, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MJ Davis
Site Experience FeedbackJun 27, 2026
Easy shopping and checkout plus delivery is faster than normal.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kiki
Post-Delivery FeedbackJun 27, 2026
As a matter of fact , I have told a friend about my purchase and how much I liked it
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 27, 2026
Very good but not happy with shipping charges
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Mike
Site Experience FeedbackJun 27, 2026
My experience was good. It was easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
becky
Site Experience FeedbackJun 27, 2026
everthing looks good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10