Masseys Customer Reviews

Masseys holds a 9.4/10 overall rating based on 4,911 verified post-delivery reviews on Bizrate.

Most Current Certification:

Jun 29, 2026

Masseys is a well-known American retail company that specializes in selling footwear and clothing for men, women, and children. Here are some key points about the company. Masseys has a long history dating back to 1866 when it was founded by Henry M. Masseys in La Crosse, Wisconsin. It started as a shoe store and gradually expanded its product offerings.

Masseys Rating

Customer Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence

2025 Winner Circle of Excellence

6 years

Trust & Authority

No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!

Learn more about reviews

Post-Delivery Feedback - 4,911 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.5out of 10

Overall Rating	Past 3 Months	Past Month
Positive	87%	88%
Neutral	7%	7%
Negative	6%	5%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9 out of 10

Site Experience Feedback - 41,096 Reviews

Overall Satisfaction:

9.5out of 10

Would Shop Here Again:

9.6out of 10

Likelihood To Recommend:

9.6out of 10

Overall Rating	Past 3 Months	Past Month
Positive	88%	88%
Neutral	9%	9%
Negative	3%	3%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9 out of 10

Shipping Charges

Satisfaction with shipping charges

8 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

Recent Reviews for Masseys

Showing 1 - 50 of 46,007

Online Shopper
Site Experience Feedback
Jun 28, 2026
N/A
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 28, 2026
It's always greattt getting things done on here..Ty for always making it simple
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 28, 2026
N/A
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 28, 2026
Website was easy to navigate through.
Overall Rating: N/A
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Barb
Site Experience Feedback
Jun 28, 2026
Very good
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Loki
Site Experience Feedback
Jun 28, 2026
Love this web site
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Ernie
Site Experience Feedback
Jun 28, 2026
Really easy to find and order.
Overall Rating: 9
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 28, 2026
GREAT EXPERIENCE
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Necie
Site Experience Feedback
Jun 28, 2026
Okay
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 10
Full ratings for this review »
Nmorgan
Site Experience Feedback
Jun 28, 2026
Good
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 8
Full ratings for this review »
Big daddy
Site Experience Feedback
Jun 28, 2026
Good easy
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Angelw1987
Site Experience Feedback
Jun 28, 2026
Easy shopping
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
J. B.
Site Experience Feedback
Jun 28, 2026
I love shopping with you guys.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Madam
Post-Delivery Feedback
Jun 28, 2026
The shoesI ordered are not a soft material and they are not very comfortable.
Overall Rating: 8
Would Shop Here Again: 6
Likelihood To Recommend: 9
On Time Delivery: N/A
Customer Support: N/A
Full ratings for this review »
Willie
Site Experience Feedback
Jun 28, 2026
This is a very good and easy way to place an order.
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
Full ratings for this review »
Moo Moo
Site Experience Feedback
Jun 28, 2026
This is my first time ordering. I heard good stuff about you. My mother orders all the time from you.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Donna
Site Experience Feedback
Jun 28, 2026
Was looking to see what was on sale, but too many pages. Give me a promotion code and then told that expired, which happens all the time.
Overall Rating: 5
Would Shop Here Again: 9
Likelihood To Recommend: 1
Full ratings for this review »
Tee
Site Experience Feedback
Jun 28, 2026
It was an easy transition. Clear sizes and pictures. The site let me know the shoes are back ordered. Easy check out also
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Na
Site Experience Feedback
Jun 28, 2026
Nothing but good products and always on time
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
TT
Site Experience Feedback
Jun 28, 2026
It was all good but, do wish you had more ww shoes
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 28, 2026
At first I couldn't find what I was looking for, then I found it.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
DLEE
Site Experience Feedback
Jun 28, 2026
It was relatively easy. Most sites have a page for each item. You had various categories of items on each page, then you had to click the item. It was different, but not confusing.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Glannin
Site Experience Feedback
Jun 28, 2026
Very good
Overall Rating: 10
Would Shop Here Again: 9
Likelihood To Recommend: 10
Full ratings for this review »
Cat
Site Experience Feedback
Jun 28, 2026
Great!!
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
Full ratings for this review »
Renee1830
Site Experience Feedback
Jun 28, 2026
Everything was easy to find easy to locate easy to select
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Micki
Site Experience Feedback
Jun 28, 2026
Too much for shipping
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 28, 2026
Easy checkout. Could be a little cheaper in prices but overall was good.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
None
Site Experience Feedback
Jun 28, 2026
I though I had.... I like your selection of shoes...both sneakers for my walking and workouts as well as the casual loafers which I plan to order about 3 pair when I get my bill down more... I ordered 2 summer dresses today because I lost 50lbs last year and I only have one summer dress that can wear
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Carol
Site Experience Feedback
Jun 28, 2026
Good ecperience
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Jess
Site Experience Feedback
Jun 28, 2026
Great interaction
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Trisha
Site Experience Feedback
Jun 28, 2026
My experience with this was very good,everything was easy to get to and see sizes
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: 7
Full ratings for this review »
Scott
Site Experience Feedback
Jun 28, 2026
Was worth the time I found what I needed
Overall Rating: 10
Would Shop Here Again: 9
Likelihood To Recommend: N/A
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 28, 2026
Pretty well manageable,finding stuff easy do not really like the prices
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Timothy
Site Experience Feedback
Jun 28, 2026
Easy to use
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Gran
Site Experience Feedback
Jun 28, 2026
Hard to find specific items with words.. to search with.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Maggie
Post-Delivery Feedback
Jun 28, 2026
Yes i showed to my friend
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Jenna
Site Experience Feedback
Jun 28, 2026
Everything I purchased from Massey's is great and no problems.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
JAY
Site Experience Feedback
Jun 28, 2026
[ LOVE SHOPP[NG AT MASSEYS BECAUSE I DO NOT HAVE TO LEAVE HOME AND I ALWAY S GET WHAT I ORDER
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Mine2
Site Experience Feedback
Jun 28, 2026
Good
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 10
Full ratings for this review »
HEDI
Site Experience Feedback
Jun 28, 2026
9542944581
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Truthful Shopper
Site Experience Feedback
Jun 28, 2026
Massey's is great. Considering today's economic climate, prices are moderately high but, product availability is great.
Overall Rating: 8
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Gio
Site Experience Feedback
Jun 28, 2026
Interaction with the website was perfect.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Tann
Site Experience Feedback
Jun 28, 2026
I like online shopping
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 28, 2026
Have always had good experiences with masseys
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Toni
Site Experience Feedback
Jun 28, 2026
👍🏽
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 28, 2026
Great experience
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
wanda
Site Experience Feedback
Jun 28, 2026
good
Overall Rating: 8
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 28, 2026
It's very convenient,many things you can buy,price is good.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
PG
Site Experience Feedback
Jun 28, 2026
Outstanding
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
New Shoes
Site Experience Feedback
Jun 28, 2026
Great experience easy to find what your looking for
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »

Online Shopper
Site Experience Feedback
Jun 28, 2026
N/A
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 28, 2026
It's always greattt getting things done on here..Ty for always making it simple
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 28, 2026
N/A
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 28, 2026
Website was easy to navigate through.
Overall Rating: N/A
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Barb
Site Experience Feedback
Jun 28, 2026
Very good
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Loki
Site Experience Feedback
Jun 28, 2026
Love this web site
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Ernie
Site Experience Feedback
Jun 28, 2026
Really easy to find and order.
Overall Rating: 9
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 28, 2026
GREAT EXPERIENCE
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Necie
Site Experience Feedback
Jun 28, 2026
Okay
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 10
Full ratings for this review »
Nmorgan
Site Experience Feedback
Jun 28, 2026
Good
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 8
Full ratings for this review »
Big daddy
Site Experience Feedback
Jun 28, 2026
Good easy
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Angelw1987
Site Experience Feedback
Jun 28, 2026
Easy shopping
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
J. B.
Site Experience Feedback
Jun 28, 2026
I love shopping with you guys.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Madam
Post-Delivery Feedback
Jun 28, 2026
The shoesI ordered are not a soft material and they are not very comfortable.
Overall Rating: 8
Would Shop Here Again: 6
Likelihood To Recommend: 9
On Time Delivery: N/A
Customer Support: N/A
Full ratings for this review »
Willie
Site Experience Feedback
Jun 28, 2026
This is a very good and easy way to place an order.
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
Full ratings for this review »
Moo Moo
Site Experience Feedback
Jun 28, 2026
This is my first time ordering. I heard good stuff about you. My mother orders all the time from you.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Donna
Site Experience Feedback
Jun 28, 2026
Was looking to see what was on sale, but too many pages. Give me a promotion code and then told that expired, which happens all the time.
Overall Rating: 5
Would Shop Here Again: 9
Likelihood To Recommend: 1
Full ratings for this review »
Tee
Site Experience Feedback
Jun 28, 2026
It was an easy transition. Clear sizes and pictures. The site let me know the shoes are back ordered. Easy check out also
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Na
Site Experience Feedback
Jun 28, 2026
Nothing but good products and always on time
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
TT
Site Experience Feedback
Jun 28, 2026
It was all good but, do wish you had more ww shoes
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 28, 2026
At first I couldn't find what I was looking for, then I found it.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
DLEE
Site Experience Feedback
Jun 28, 2026
It was relatively easy. Most sites have a page for each item. You had various categories of items on each page, then you had to click the item. It was different, but not confusing.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Glannin
Site Experience Feedback
Jun 28, 2026
Very good
Overall Rating: 10
Would Shop Here Again: 9
Likelihood To Recommend: 10
Full ratings for this review »
Cat
Site Experience Feedback
Jun 28, 2026
Great!!
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
Full ratings for this review »
Renee1830
Site Experience Feedback
Jun 28, 2026
Everything was easy to find easy to locate easy to select
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Micki
Site Experience Feedback
Jun 28, 2026
Too much for shipping
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 28, 2026
Easy checkout. Could be a little cheaper in prices but overall was good.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
None
Site Experience Feedback
Jun 28, 2026
I though I had.... I like your selection of shoes...both sneakers for my walking and workouts as well as the casual loafers which I plan to order about 3 pair when I get my bill down more... I ordered 2 summer dresses today because I lost 50lbs last year and I only have one summer dress that can wear
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Carol
Site Experience Feedback
Jun 28, 2026
Good ecperience
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Jess
Site Experience Feedback
Jun 28, 2026
Great interaction
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Trisha
Site Experience Feedback
Jun 28, 2026
My experience with this was very good,everything was easy to get to and see sizes
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: 7
Full ratings for this review »
Scott
Site Experience Feedback
Jun 28, 2026
Was worth the time I found what I needed
Overall Rating: 10
Would Shop Here Again: 9
Likelihood To Recommend: N/A
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 28, 2026
Pretty well manageable,finding stuff easy do not really like the prices
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Timothy
Site Experience Feedback
Jun 28, 2026
Easy to use
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Gran
Site Experience Feedback
Jun 28, 2026
Hard to find specific items with words.. to search with.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Maggie
Post-Delivery Feedback
Jun 28, 2026
Yes i showed to my friend
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Jenna
Site Experience Feedback
Jun 28, 2026
Everything I purchased from Massey's is great and no problems.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
JAY
Site Experience Feedback
Jun 28, 2026
[ LOVE SHOPP[NG AT MASSEYS BECAUSE I DO NOT HAVE TO LEAVE HOME AND I ALWAY S GET WHAT I ORDER
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Mine2
Site Experience Feedback
Jun 28, 2026
Good
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 10
Full ratings for this review »
HEDI
Site Experience Feedback
Jun 28, 2026
9542944581
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Truthful Shopper
Site Experience Feedback
Jun 28, 2026
Massey's is great. Considering today's economic climate, prices are moderately high but, product availability is great.
Overall Rating: 8
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Gio
Site Experience Feedback
Jun 28, 2026
Interaction with the website was perfect.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Tann
Site Experience Feedback
Jun 28, 2026
I like online shopping
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 28, 2026
Have always had good experiences with masseys
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Toni
Site Experience Feedback
Jun 28, 2026
👍🏽
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 28, 2026
Great experience
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
wanda
Site Experience Feedback
Jun 28, 2026
good
Overall Rating: 8
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 28, 2026
It's very convenient,many things you can buy,price is good.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
PG
Site Experience Feedback
Jun 28, 2026
Outstanding
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
New Shoes
Site Experience Feedback
Jun 28, 2026
Great experience easy to find what your looking for
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »