Mason Easy-Pay Customer Reviews
Mason Easy-Pay holds a 9.4/10 overall rating based on 1,423 verified post-delivery reviews on Bizrate.
Mason Easy-Pay Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Circle of Excellence
7 years
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 89% | 91% |
 Neutral | 6% | 7% |
 Negative | 6% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
8.8 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 89% | 88% |
Neutral | 8% | 9% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Mason Easy-Pay
Showing 1 - 50 of 11,511
Son-Son
Site Experience FeedbackJun 30, 2026
The site was good as far as selecting it was just glitching when you selected to continue to the next page
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Handy4563
Site Experience FeedbackJun 30, 2026
I was sent free shipping for birthday but will not let me use it
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Muslimmom03
Site Experience FeedbackJun 30, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TingleToe
Site Experience FeedbackJun 30, 2026
No comment
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 30, 2026
Yes i would tell my friends to order from yous. Easy payments. Good customer service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
nattyb
Site Experience FeedbackJun 30, 2026
a very satisfied customer
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Corkey
Site Experience FeedbackJun 30, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
FFTazzman
Site Experience FeedbackJun 30, 2026
I have always found what I am looking for when I get on the site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
Easy and quick and reasonable price
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Julia
Site Experience FeedbackJun 30, 2026
Great prices but too much for shipping
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
Petey
Site Experience FeedbackJun 30, 2026
good service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Helpful
Site Experience FeedbackJun 30, 2026
Very happy with the appearance of all tennis’s shoes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
Pretty good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Sis
Post-Delivery FeedbackJun 30, 2026
Have always enjoyed using Mason Easy Pay.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Shaz
Site Experience FeedbackJun 30, 2026
I appreciate the contact when it comes to my bill
- Overall Rating: N/A
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
Earnie
Post-Delivery FeedbackJun 30, 2026
The process was easy and order shipped very soon after highly recommend
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Rylie
Post-Delivery FeedbackJun 30, 2026
Great job great service great quality great product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Packrat
Site Experience FeedbackJun 30, 2026
Ease of ordering availability are great experience with the online shopping is a plus
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Grandpa Smooth….
Site Experience FeedbackJun 30, 2026
Great company, great product !!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marti
Site Experience FeedbackJun 29, 2026
I was surprised at how easy it was to find the shoes I was looking for and to order the 3 pairs of shoes I wanted. I have worn these shoes for many years and they are very comfortable and last a long time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 29, 2026
I have had a really good experience no trouble no issues with my order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bosslady
Site Experience FeedbackJun 29, 2026
I had no problem with the website
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jan
Site Experience FeedbackJun 29, 2026
It was very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Drea
Site Experience FeedbackJun 29, 2026
I am happy to find the product I'd wanted, just wish that the monthly payments were a little lower for my budget.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Redbird
Site Experience FeedbackJun 29, 2026
Nice quality of merchandise, but price prices are a little high
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Sonny
Site Experience FeedbackJun 29, 2026
It's been a great experience
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Pat
Site Experience FeedbackJun 29, 2026
I am very pleased with all that I have had to do with the mason company.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dee
Site Experience FeedbackJun 29, 2026
Very easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 29, 2026
Did not allow me to update my billing address which is incorrect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 29, 2026
I WAS DISAPPOINTED THAT THE SHIPPING WAS NOT FREE ON AN ORDER OF OVER $100.00 I WILL NOT ORDER AGAIN
- Overall Rating: 6
- Would Shop Here Again: 3
- Likelihood To Recommend: 5
Mom Mom
Site Experience FeedbackJun 29, 2026
Prices are to high and never received a discount
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJun 29, 2026
None
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sw
Post-Delivery FeedbackJun 29, 2026
Mason easy.pay is good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Nativemind
Site Experience FeedbackJun 29, 2026
It was an overall great experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
90 Toes
Site Experience FeedbackJun 29, 2026
i like ordering from mason, they are a little expensive,but worth it and also has billing is great
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JD
Site Experience FeedbackJun 29, 2026
Ease of use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bigduck
Site Experience FeedbackJun 29, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Post-Delivery FeedbackJun 29, 2026
It was easy and great!Try it you won't be disappointed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Mattox
Site Experience FeedbackJun 29, 2026
Everything is good but to me the shipping is high.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 29, 2026
It was actually very easy and self-explanatory
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Great company
Site Experience FeedbackJun 28, 2026
Great experience easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BM
Site Experience FeedbackJun 28, 2026
Great Experience. Easy and fast. Shipping charges could be less
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
gen
Site Experience FeedbackJun 28, 2026
I had to place my shoe size repeatedly so my search would be faster. If the design is the same but colors are different in the shoes, it should be faster to see all the colors available in that size listed along side the color.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Joe
Site Experience FeedbackJun 28, 2026
Love the products
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Timothy
Post-Delivery FeedbackJun 28, 2026
I would highly recommend mason easy pay to everyone. Great products at a great price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Slynette
Site Experience FeedbackJun 28, 2026
Good Experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Red Bone
Site Experience FeedbackJun 28, 2026
It was easy to ot order on line. Thanks for making ordering so easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Drew
Site Experience FeedbackJun 28, 2026
I think grand children should also be asked
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Dan
Site Experience FeedbackJun 28, 2026
Superb easy to follow
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RickyC
Site Experience FeedbackJun 28, 2026
User friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10