Mason Easy-Pay Customer Reviews
Mason Easy-Pay holds a 9.4/10 overall rating and 1,445 verified post-delivery reviews on Bizrate.
Mason Easy-Pay Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Circle of Excellence
7 years
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 86% |
 Neutral | 7% | 9% |
 Negative | 5% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 88% | 88% |
Neutral | 8% | 8% |
Negative | 3% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Mason Easy-Pay
Showing 1 - 50 of 11,266
Flossy
Site Experience FeedbackJul 29, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LEELEE
Site Experience FeedbackJul 29, 2026
I LOVE MASON,I LOVE TO COME HERE JUST TO HAVE PEACE LOOKING AT THE ITEMS THEY HAVE THAT I LOVE
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mark70
Site Experience FeedbackJul 29, 2026
Good experience easy to do
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 29, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJul 29, 2026
Only place I can find what I want.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Doc
Site Experience FeedbackJul 29, 2026
Everything is fine
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 29, 2026
It was good
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Weasie
Site Experience FeedbackJul 29, 2026
I had an easy time with the website and I always do
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe
Site Experience FeedbackJul 29, 2026
It's easier than dealing with the store
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vennie
Site Experience FeedbackJul 29, 2026
Ordering was convenient and easy. Can’t wait to get my items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bugjuice
Site Experience FeedbackJul 29, 2026
Not enough stock
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 29, 2026
did not offer promos or the free shipping code to put in this is the second time this has happened
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 4
Esther Lee
Post-Delivery FeedbackJul 29, 2026
My husband has really enjoyed them, He said they are really comfortable,He said he would get some more.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJul 29, 2026
No comment
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 7
Jun
Site Experience FeedbackJul 29, 2026
No comment for now.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Baker
Post-Delivery FeedbackJul 29, 2026
I still will order items from you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJul 29, 2026
Everything is good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Pebbles
Site Experience FeedbackJul 28, 2026
I always have a good experience when ordering from Mason Easy-Pay. I’m about to make an additional order.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
MAMA
Post-Delivery FeedbackJul 28, 2026
I got several pairs of shoe's for under a couple hundred dollars.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
Catfish
Site Experience FeedbackJul 28, 2026
Everything was just as I aspected great job
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
wdaman
Site Experience FeedbackJul 28, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Smily
Site Experience FeedbackJul 28, 2026
The product was available the price was good very easy purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Trisha
Site Experience FeedbackJul 28, 2026
It’s good and l am trying to order on line from the catalog too…
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ioviej
Post-Delivery FeedbackJul 28, 2026
Good quality products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 9
Chloe
Site Experience FeedbackJul 28, 2026
I kept waiting to see if it would say bill to Masseys. That is how I want to pay is with my Masseys account.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shipping Cost R Us
Site Experience FeedbackJul 28, 2026
Its got very good value, we realized the shipping cost after we were very excited about the price which was a bit of a downer but we went with it anyways, perhaps mention it more clearly would be my suggestion or maybe if spend a certain amount will make shipping cost free which would benefit the both of us, the word "free" stands out to more to people if you get my drift
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Freddy
Post-Delivery FeedbackJul 28, 2026
Everything was perfect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
delondo
Site Experience FeedbackJul 28, 2026
love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Neace
Post-Delivery FeedbackJul 28, 2026
It was amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
DUCK
Post-Delivery FeedbackJul 28, 2026
Great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
BigEasy73
Post-Delivery FeedbackJul 28, 2026
I placed my orders and received confirmation via email almost immediately and received my purchases in a matter of days vs. other vendors that can take months I'm very satisfied and definitely have been recommending Mason to everyone I know and have also posted to my FB feed so anyone that sees my FB account sees my feed and my experience with Mason and my recommendation
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJul 28, 2026
The only problem I had is a couple of shoes I really wanted were out of stock
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Arty
Site Experience FeedbackJul 27, 2026
Was Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 27, 2026
It was perfect
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
stennie
Site Experience FeedbackJul 27, 2026
good prices for back-to-school shopping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nour saad
Site Experience FeedbackJul 27, 2026
No
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Joe
Site Experience FeedbackJul 27, 2026
Easy features and quality performance
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 27, 2026
Took way too long on order
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
Buddy
Site Experience FeedbackJul 27, 2026
Every thing is okay only once I had to return to mason
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GrumpyOldFloridaMan
Site Experience FeedbackJul 27, 2026
I enjoy your products, easy payment terms and promotions. I have shopped with Mason's for many years, and am disappointed to see Sperry Topsider product selection , decreasing. Sketchers and Lugs are good products, but fall short of Sperry.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 27, 2026
Worked good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Thrilled
Site Experience FeedbackJul 27, 2026
Very easy to use the website and great clearance prices and loved the applied f discount for free shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Poui
Site Experience FeedbackJul 27, 2026
It ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 27, 2026
I happy to see there was a discount on the shoes I purchased and also free shipping I feel shipping thru mason high
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Tiget
Site Experience FeedbackJul 27, 2026
Quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Denise
Site Experience FeedbackJul 27, 2026
Experience was good. I go looking for what I like....and get it. You have to keep looking cause it's so much to choose from
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maggie
Post-Delivery FeedbackJul 27, 2026
I highly recommend Mason Easy- Pay. Love the fact can make payments, since I am unemployed right now.
- Overall Rating: 1
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Miss missy
Site Experience FeedbackJul 27, 2026
The website is convenient and easy to use. And the price is right
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brutus
Site Experience FeedbackJul 27, 2026
All good.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Crazymary
Site Experience FeedbackJul 27, 2026
I'm happy with my order
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10