Mason Easy-Pay Customer Reviews
Mason Easy-Pay holds a 9.5/10 overall rating and 1,405 verified post-delivery reviews on Bizrate.
Mason Easy-Pay Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Circle of Excellence
7 years
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 89% | 92% |
 Neutral | 7% | 5% |
 Negative | 4% | 2% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
9.2 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 89% | 100% |
Neutral | 8% | 0% |
Negative | 3% | 0% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Mason Easy-Pay
Showing 1 - 50 of 10,359
Buzzy
Post-Delivery FeedbackAug 25, 2026
Mason is very reputable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Allena01
Post-Delivery FeedbackAug 24, 2026
I do like the shopping experience although Im returning the order as shoes are to big i do plan on reordering thank you
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Catfish
Post-Delivery FeedbackAug 23, 2026
This shoe design is hard to find. It works well for me for both dress-up and daily wear. It is available in black or brown -- I have both. I have ordered and reordered this shoe several times and have worn out some pairs (after quite long use)!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
FlaChrisC
Post-Delivery FeedbackAug 19, 2026
The product is a back up , for one i ve already purchased from Mason's. It arrived on time, and met my expectation. Only negative part, and it is no reflection on Mason's, is the Fed Ex tracking had my item still in Chino, California after arriving there a week earlier, when it arrived at my door via USPS.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Cin
Post-Delivery FeedbackAug 18, 2026
rating system very good and shoes were great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Patty
Post-Delivery FeedbackAug 17, 2026
I would recommend because of easy payments ,but, I think the shipping costs are outrageous!!!
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
Lynn
Post-Delivery FeedbackAug 17, 2026
Mason always has a good selection, and am always satisfied with my purchases. I also like that I can use the payment plan. Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Lorry
Post-Delivery FeedbackAug 17, 2026
Fit perfectly. Go with any of my dressier clothes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 16, 2026
The shoes were delivered on August 7th, but the bras were delivered yesterday, August 15th while I was out of town.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 5
- Customer Support: N/A
Jo
Post-Delivery FeedbackAug 16, 2026
I have bought a lot of sneakers from Mason. Love them all. Gave friends catalogs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 15, 2026
I like that I can find my size all the time and they’re very friendly when I make a purchase I would like to thank everyone who helped with my purchases
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Carrie
Post-Delivery FeedbackAug 15, 2026
To spendy for postage
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 15, 2026
I'm very happy with my order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Michelle
Post-Delivery FeedbackAug 15, 2026
I always love ordering from mason easy pay. My orders are always on-time. Everything is true to size. Only complaint is that most clothes don't come in xs. Id order more often if they did. Same with shoes. Most don't come in half sizes. I feel limited on what I can order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Princess Chloe
Post-Delivery FeedbackAug 14, 2026
The shoes reached me quickly. I mailed them to my grandson in Denison , Texas and I tracked them . They arrived. If they do not fit, I told him to mail them back to me and I will return. I'm sorry it's taking so long.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jose The Great
Post-Delivery FeedbackAug 14, 2026
I had a great experience bought a couple of shoes, very detailed description, easy to read, prices were fair and if you look hard enough unbelievable. After the purchase, I realized that I missed a coupon with a discount in my email so I called customer service and they were very understandable, friendly and they applied the coupon to the purchase with ease. Thank you, Mason easy pay.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
SAPO
Post-Delivery FeedbackAug 13, 2026
My father was into mason shoes back in the 70ds that I can remember honestly I didn't think Mason existed anymore but one day just like that there was a shoe magazine in my mailbox so I started flipping the pages and found a pair of shoes I wanted to buy for some long time ago slip in sketchers and my goodness so comfortablepair of shoes I bought in a long time snow I have my wife and 4 daughters buying so im glad that Mason is still going after my young years of my life
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 13, 2026
elliottignacio301@gmail.com
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
- On Time Delivery: 5
- Customer Support: 7
Rain
Post-Delivery FeedbackAug 13, 2026
Great products, and the easy pay is very helpful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Licensed2win
Post-Delivery FeedbackAug 13, 2026
User friendly, great products
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: N/A
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 13, 2026
I did recommend my friend because she loved the shoes I purchased from here.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Bob A
Post-Delivery FeedbackAug 12, 2026
Found the shoes I wanted $50 less at Mason. My most favorite & comfortable shoes ever.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Tambo
Post-Delivery FeedbackAug 12, 2026
I ordered 2 pair of shoes put one was on back order they did not say when I would get them.I still want them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
KonaBob
Post-Delivery FeedbackAug 12, 2026
Good company friendly service staff is nice and willing to help you out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Happy grandma
Post-Delivery FeedbackAug 12, 2026
I love these shoes! They remind me of the saddle shoes I wore as a child but with a little bling. They will be perfect with my jeans.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Gloria
Post-Delivery FeedbackAug 12, 2026
I like the item ordered fits just right looks good very nice shoes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10
Wally
Post-Delivery FeedbackAug 11, 2026
I haven’t had any bad experiences with you and would definitely recommend you to my friends.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
Jim M
Post-Delivery FeedbackAug 10, 2026
Mason Easy Pay has good brand names, and is easy to deal with.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 8
Speedie
Post-Delivery FeedbackAug 10, 2026
It is what it is
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Chris
Post-Delivery FeedbackAug 10, 2026
Easy online search experiance. very easy to search for my size. Always in stock. Me and my family have been getting shows from Mason since 1992.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Spenn1
Post-Delivery FeedbackAug 10, 2026
The product was great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
MomOfFourOnTheGo
Post-Delivery FeedbackAug 10, 2026
Easy shopping without leaving your home. Able to locate items in was looking for quickly and a good amount of options available in different sizes/colors.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Barb
Post-Delivery FeedbackAug 9, 2026
Family of three. Mother supports all 3. Never had enough money for herself or children so I ordered them all a gift.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 9, 2026
Totaling pleased. Easy ordering
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Chosen🌞
Post-Delivery FeedbackAug 9, 2026
Mason on line is great no hassle shopping. The clothing and shoes are true to size & of good quality. They delivered as they predicted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
Blonde
Post-Delivery FeedbackAug 9, 2026
No issues at all!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 9, 2026
Easy to return. DID NOT know if I could return and exchange items to the store itself or go directly to the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jo
Post-Delivery FeedbackAug 8, 2026
I’ve never been disappointed with anything I’ve have ordered. Satisfaction is guaranteed..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Wronal
Post-Delivery FeedbackAug 8, 2026
Highly recommend, easy to order and easy to pay.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Wilbur
Post-Delivery FeedbackAug 8, 2026
Hello, I bought Hoka shoes, they are running shoes that are for feet with issues. And let me tell you, these are the most awesome shoes I've ever worn. Like walking on a cloud. Thanks for designing them.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Jackie
Post-Delivery FeedbackAug 8, 2026
No long wait time for delivery..updates where timely
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Catfish
Post-Delivery FeedbackAug 7, 2026
I would recommend my family and friends to mason easy pay order always on time never a disappointment keep up the good work
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Don't expect too much
Post-Delivery FeedbackAug 7, 2026
Typical Modern business model...Big on promises small on actual performance.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- On Time Delivery: 5
- Customer Support: 6
Marie69!
Post-Delivery FeedbackAug 6, 2026
Have you tried mason easy pay they have great deals on shoes and I also bought my grandson a nice under armor backpack and it’s easy to get approved so you can make payment cause time are tough and making low payments is great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 6, 2026
All orders satisfactory good quality reasonable prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Goose
Post-Delivery FeedbackAug 6, 2026
I was very satisfied with my purchase the quality and size was perfect. I will definitely recommend Mason to my friends and family
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
Online Shopper
Post-Delivery FeedbackAug 6, 2026
Yes I told my friends
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
RAMBO
Post-Delivery FeedbackAug 6, 2026
N/A
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Aksab
Post-Delivery FeedbackAug 6, 2026
I loved being able to get the shoes I wanted, easy to find and get. Fast shipping. Love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Mom
Post-Delivery FeedbackAug 5, 2026
Great service everytime.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10