Mason Easy-Pay Reviews - 1,423 Post-Delivery Reviews - 9.4/10
Mason Easy-Pay Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Circle of Excellence
7 years
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 89% | 91% |
 Neutral | 6% | 6% |
 Negative | 5% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 89% | 89% |
Neutral | 8% | 9% |
Negative | 3% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Mason Easy-Pay
Showing 1 - 50 of 11,515
Faye
Site Experience FeedbackJun 25, 2026
Some what please
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Angie
Site Experience FeedbackJun 25, 2026
Good shopping experience, I did have some issues finding Hey Dudes in my size
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Balde
Site Experience FeedbackJun 25, 2026
Very easy purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nikki
Site Experience FeedbackJun 25, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 25, 2026
Terrible availability difficulty making purchase
- Overall Rating: 1
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
- On Time Delivery: 3
- Customer Support: 3
Ms. Zydeco
Site Experience FeedbackJun 25, 2026
I am not into online purchases and doing this only for the experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy Ace
Post-Delivery FeedbackJun 25, 2026
The product came in time with a day to spare! I’m very satisfied with the style, fit, and aesthetic of both pairs of shoes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Hazeleyes
Post-Delivery FeedbackJun 25, 2026
Mason is the best way to go. They offer name brand really good quality items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 25, 2026
Shopping was easy and ordering was easy too.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mrcali
Site Experience FeedbackJun 25, 2026
Quality and service is fantastic
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Spanky feel free to re word it
Post-Delivery FeedbackJun 25, 2026
The catalog is great and products fast Better then doing lon line
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 25, 2026
Thank you, mason easy-pay it was a great experience shopping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Peaches
Post-Delivery FeedbackJun 25, 2026
Prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Sharon
Post-Delivery FeedbackJun 25, 2026
Yes by all means I would recommend Mason shoes. I’ve told my friends about them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jojo
Site Experience FeedbackJun 25, 2026
Simple and easy
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dyno
Post-Delivery FeedbackJun 25, 2026
I never have had an issue with Mason and I will continue to order from them but unfortunately the sketchers that my daughter wanted were not available in her size which was a size 8 but every time I always get my packages on time and in good condition. I have never had an issue with Mason. Thank you Mason easy pay.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Stepbiv
Post-Delivery FeedbackJun 25, 2026
I found a lot of items at great prices with an additional 20% off plus free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Steph
Post-Delivery FeedbackJun 25, 2026
I ordered received my order in a timely matter very satisfied with Mason service
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Rhonda
Site Experience FeedbackJun 25, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Seacare
Site Experience FeedbackJun 25, 2026
It kept changing to things I hadn't asked for.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mickyl
Site Experience FeedbackJun 25, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jane
Post-Delivery FeedbackJun 24, 2026
They have good merchandise and you can put them on easy pay. So much easier than going to shoe store to shoe stores trying to find the shoes you like and in your size. I will continue to buy from them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
gopher
Site Experience FeedbackJun 24, 2026
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gator
Site Experience FeedbackJun 24, 2026
it was all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LadyB
Site Experience FeedbackJun 24, 2026
Always good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tori
Site Experience FeedbackJun 24, 2026
My overall interaction was great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJun 24, 2026
Great expense good pricing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
mbaker
Site Experience FeedbackJun 24, 2026
fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mom3wife1
Post-Delivery FeedbackJun 24, 2026
I would recommend Mason easy pay because the shoes are great and the monthly payments make it super easy to buy shoes. But there is a pair of shoes I wish were back in stock for my husband.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
bkbaull
Site Experience FeedbackJun 24, 2026
easy to select and order!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Good quality
Post-Delivery FeedbackJun 24, 2026
Yes I told my brother so he will be ordering from Mason easy pay
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
churchmama
Site Experience FeedbackJun 24, 2026
I have been buying shoes from Mason Easy-Pay for a long time and it is the only place I buy shoes -- the only "fault" is that the selection of Hey Dudes in my size is limited.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Grim
Post-Delivery FeedbackJun 24, 2026
Always check out Mason if you have bigger size feet. Other places may have 1 or 2 pairs of shoes that fit but Mason has a pretty good selection and mix of styles.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Jw
Site Experience FeedbackJun 24, 2026
Very good working website.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Dutchy
Site Experience FeedbackJun 24, 2026
Mason is a great company. I'm always pleased with my purchases. Thanks!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
She
Site Experience FeedbackJun 23, 2026
It was good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Larry
Site Experience FeedbackJun 23, 2026
Not enough shoes in the narrow width. Very hard to find what you want in the narrow width.
- Overall Rating: 9
- Would Shop Here Again: 1
- Likelihood To Recommend: 10
dawn
Site Experience FeedbackJun 23, 2026
xxxx
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 23, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chaz
Site Experience FeedbackJun 23, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fish361
Site Experience FeedbackJun 23, 2026
Greet
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shipping
Site Experience FeedbackJun 23, 2026
It was good. I did not encounter any programs.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mrb
Site Experience FeedbackJun 23, 2026
har to find at first
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 23, 2026
Very pleased....more details when I receive my first order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BK
Site Experience FeedbackJun 23, 2026
I love shopping at mason easy pay
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Sashe
Post-Delivery FeedbackJun 23, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 8
Momk
Site Experience FeedbackJun 23, 2026
The only problem is you sizes they are all regular or exlarge
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DD
Site Experience FeedbackJun 23, 2026
Easy to order prices a little more than at the store but because i dong have a lot of time to shop very convenient.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
AL
Site Experience FeedbackJun 23, 2026
Easy Ordering
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 23, 2026
Im happy so far
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10