Mason Easy-Pay Customer Reviews
Mason Easy-Pay holds a 9.4/10 overall rating and 1,447 verified post-delivery reviews on Bizrate.
Mason Easy-Pay Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Circle of Excellence
7 years
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 85% |
 Neutral | 7% | 9% |
 Negative | 5% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.4 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 88% | 88% |
Neutral | 8% | 8% |
Negative | 3% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Mason Easy-Pay
Showing 1 - 50 of 11,241
Joyce
Post-Delivery FeedbackAug 1, 2026
I love the shoes and was very happy to get them at a discounted price. I’m still waiting for the third pair. They are on back order. . Delivery was quite fast and right on time. Very good quality products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackAug 1, 2026
I don't know details with a good experience thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alice
Site Experience FeedbackAug 1, 2026
Didn’t address promos
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jo
Site Experience FeedbackAug 1, 2026
Always have what I want
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 1, 2026
I have made purchases in the past from Mason. I am satisfied with the products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Killroy
Site Experience FeedbackAug 1, 2026
It is always good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lola
Site Experience FeedbackAug 1, 2026
Every thang good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 1, 2026
good experence I found the shoes and the shoes where available
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackAug 1, 2026
Your amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
dsnake
Site Experience FeedbackAug 1, 2026
My overall experance has been great, however, I would like for you to add more choices in the mens ware Sets.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tambo
Site Experience FeedbackAug 1, 2026
I think it was great .I need some shoes really bad.I bought 2 pair.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy shopping
Post-Delivery FeedbackAug 1, 2026
It was so easy to find what I wanted and to place order. Great inventory to choose from
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Tonya
Site Experience FeedbackAug 1, 2026
Love your company
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Candy
Post-Delivery FeedbackAug 1, 2026
I just enjoy everything about Mason Easy-Pay. My grandkids are picking out things.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Ihf1963
Site Experience FeedbackAug 1, 2026
Great website, lots of products to choose from and easy checkout process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 1, 2026
Easy to order, easy to pay, short wait for order to arrive.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Ed
Site Experience FeedbackAug 1, 2026
Great ease of order and quality
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Pablo
Post-Delivery FeedbackAug 1, 2026
Great product, but thier easy pay needs a lot of work
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- On Time Delivery: 9
- Customer Support: 4
Go big go home
Site Experience FeedbackAug 1, 2026
Easy to search for items that I can wear
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 1, 2026
The website was user friendly
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Jimi
Site Experience FeedbackJul 31, 2026
Went really well
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 31, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
IggyParis
Site Experience FeedbackJul 31, 2026
Good 😊
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nik_34
Post-Delivery FeedbackJul 31, 2026
I would recommend them because they give you plenty of credit and you can make flexible payments.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10
Bakerb7684
Site Experience FeedbackJul 31, 2026
shipping cost is little high but overall an amazing experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Momof4onthego
Site Experience FeedbackJul 31, 2026
Easy to shop and purchase!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Summer716
Post-Delivery FeedbackJul 31, 2026
Overall good. The only problem i had was the return process. I had to take to FedEx . There should be the option for FedEx to pick up a return, after all there is a $10.99 return fee!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: 8
Liz
Site Experience FeedbackJul 31, 2026
I love Mason, they have a wonderful selection of shoes and the prices are good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jan ( Mamaw)
Site Experience FeedbackJul 31, 2026
I enjoy the shoes but I think the shipping is a little high but I know everything has gone up price wise
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mark
Post-Delivery FeedbackJul 31, 2026
Mason is always a great experience. Resolves any issues quickly and easily
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Leonardo
Post-Delivery FeedbackJul 31, 2026
Mason easy pay is a nice one stop shopping experience. It has everything you need.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 9
Online Shopper
Post-Delivery FeedbackJul 31, 2026
No comment
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 8
Online Shopper
Post-Delivery FeedbackJul 31, 2026
Your product is top notch. Always delivered right away and not damaged. Would recommend ordering from you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Meka
Site Experience FeedbackJul 30, 2026
This is my first time but everything went well
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Patty
Site Experience FeedbackJul 30, 2026
Website was easy to use Shipping prices are way too high
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Walking sam
Post-Delivery FeedbackJul 30, 2026
I believe my answers and prior comments answers this space
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Rupa911
Post-Delivery FeedbackJul 30, 2026
Most recent experience was great and yes, I am letting my friends know about mason easy pay
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: 10
Clew
Site Experience FeedbackJul 30, 2026
Good I by colon all the time wish you carried a more variety of brands to choose from.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Buga
Site Experience FeedbackJul 30, 2026
Never had any problems with the website and always found everything I like
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJul 30, 2026
Very easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chico
Site Experience FeedbackJul 30, 2026
Mason easy pay as always been my preferred app for ordering shoes,cloths,and Hats. It is always easy. I only had to do a credit application once, or fill out and order after the 1st time. I just find what I want,click on the product and they tell me total cost and approximate delivery date.. it is that simple and I love it.. thanks Mason...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pinky
Post-Delivery FeedbackJul 30, 2026
I love my purchade
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJul 30, 2026
Awesome experience but shipping is not good for the times I would lower the shipping
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Takkeb
Site Experience FeedbackJul 30, 2026
I thought it was an easy experience.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
Migator
Site Experience FeedbackJul 30, 2026
It was all very easy, no complaints
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Livy
Site Experience FeedbackJul 30, 2026
I had a very good online purchase experience. They approved me right away! The only thing was the website was kind of slow, took longer to load each page when scrolling while shopping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Deb
Site Experience FeedbackJul 30, 2026
It’s always very easy to book up the stuff I’m looking for and it’s also very easy to find the things I’m looking for good selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Missy
Site Experience FeedbackJul 30, 2026
Easy to find wat I'm looking for. But shipping cost is ridiculous! Kinda makes me not to shop again just cuz of the price of shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
lonny
Site Experience FeedbackJul 30, 2026
everything good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Lane
Site Experience FeedbackJul 30, 2026
I have nothing bad to say i love your company
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10