Mason Easy-Pay Reviews - 1,417 Post-Delivery Reviews - 9.4/10
Mason Easy-Pay Rating
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7 years
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 89% | 93% |
 Neutral | 6% | 5% |
 Negative | 6% | 2% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 89% | 89% |
Neutral | 8% | 8% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Mason Easy-Pay
Showing 1 - 50 of 11,564
Jr
Site Experience FeedbackJun 20, 2026
Quick easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Denise Dunbar ( my writer's psuedymn)
Post-Delivery FeedbackJun 20, 2026
I have been a happy customer of Mason shoes for a very long time. Their shoes, products and merchandise are top quality !!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
Online Shopper
Site Experience FeedbackJun 20, 2026
Very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
red
Site Experience FeedbackJun 20, 2026
very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeff
Site Experience FeedbackJun 20, 2026
Easy access and checkout
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mom1
Site Experience FeedbackJun 20, 2026
I like the wide selection and the credit option.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
For my son in law
Site Experience FeedbackJun 20, 2026
I found several team logo items for my son in law to hang in their newly purchased homes garage. He will love the items I selected.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Beth
Site Experience FeedbackJun 20, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
EILEEN
Site Experience FeedbackJun 20, 2026
VERY IMPRESSIVE WITH CHOICES AND ITEMS IN STOCK.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nessa
Site Experience FeedbackJun 20, 2026
Vanessa Lewis
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 20, 2026
Very good will use this site in the future.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Japp
Site Experience FeedbackJun 20, 2026
It’s ok.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Glenda
Post-Delivery FeedbackJun 20, 2026
YES I will tell friends.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 20, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackJun 20, 2026
They were just what I was looking for, meet all standards
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 10
Joycebess41
Site Experience FeedbackJun 20, 2026
Overall it was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dg
Site Experience FeedbackJun 20, 2026
There's enough ppl know that are looking for something
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 1
EJ
Site Experience FeedbackJun 20, 2026
I love the catalogs that they send every month. I thank them for reminding me of not purchasing items before they closed up my account.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ve ve
Post-Delivery FeedbackJun 20, 2026
Girl have you tried mason easy pay they are awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Unchi
Post-Delivery FeedbackJun 20, 2026
I did tell a friend a friend told me about Macy’s easy Pay that’s how I found it. I did have a hard time finding the shoes I wanted she found them on the website for me.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 20, 2026
Enjoy shopping from home,always a good product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 20, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Very Easy to order
Site Experience FeedbackJun 19, 2026
It is really easy to choose from and a great selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Horse
Site Experience FeedbackJun 19, 2026
Jsdhsis8iesush
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Joe
Site Experience FeedbackJun 19, 2026
Yo website is good prices is good I love shopping at Mason
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Smitty
Site Experience FeedbackJun 19, 2026
My experience with the website was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lizzy
Site Experience FeedbackJun 19, 2026
Good great awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RandyLeigh
Site Experience FeedbackJun 19, 2026
Well the sizes are the hard part with shoes
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Nico
Site Experience FeedbackJun 19, 2026
Forgot I had credit, I received a book in the mail and got great gift ideas. Can’t wait to receive the shoes and clothes to give out as special house warming gift. Thanks mason easy pay
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Sonny
Site Experience FeedbackJun 19, 2026
I have always have good experience when placing orders
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 19, 2026
All is good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Makome714
Site Experience FeedbackJun 19, 2026
I reordered same sneakers because the previous was wrong size. It is impossible to know what sizes will fit when all shoes and sneakers are made different?
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steven
Site Experience FeedbackJun 19, 2026
I really like Mason easy pay because of the quality and the low prices I have been a member for 3 years.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
old man
Site Experience FeedbackJun 19, 2026
it was good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Babs
Site Experience FeedbackJun 19, 2026
My experience is good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hazel I’s
Site Experience FeedbackJun 19, 2026
I had no problems at all
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Debbie
Site Experience FeedbackJun 19, 2026
It’s very easy to order with the website. I love Mason because they have quality products.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJun 19, 2026
As always it is a positive experience with absolutely nothing negative.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mak
Site Experience FeedbackJun 19, 2026
I was not happy with my check out I had a promo code of take 25 it did not take 25%off my purchase because it said it was expired. But it was not because I ordered it on june 19th and I read it expires june 21st. So I did not get my 25% off of my first order.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 19, 2026
My overall experience was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 19, 2026
It was easy
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Red
Site Experience FeedbackJun 19, 2026
Everything was good
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Jeanette
Site Experience FeedbackJun 19, 2026
My overall experience with the website was both easy and educational because I got to experience more of the retail experience at my fingertips.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sanuel pacheco
Post-Delivery FeedbackJun 19, 2026
Si ya le hable a mis amigos y familiares de lo excelente que es para que prueben
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 19, 2026
Great!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Matt 5150
Site Experience FeedbackJun 19, 2026
It's simple enough pretty convenient! But I have had a few problems with things being too small when I ordered them in the size I usually order and the shipping cost is pretty extreme it's definitely a factor whether I buy something or not when you buy $50 pair of shoes and shipping them to the person cost half of what the shoes cost it's not very effective but very simple easy website to use
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Krakker
Post-Delivery FeedbackJun 19, 2026
My experience with Mason was great and I would recommend it
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 7
Silver butterfly
Post-Delivery FeedbackJun 19, 2026
I 'm loving the Mason's payment plan, and I've been pleased with my orders. I would highly recommend them to my family and friends.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 19, 2026
Good selection and easy checkout
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
DD
Site Experience FeedbackJun 19, 2026
I like it. Easy to find what you're looking for. Don't like the shipping costs. I think if you buy so much you shouldn't have to pay for shipping.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9