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Mason Easy-Pay Customer Reviews

Mason Easy-Pay holds a 9.4/10 overall rating based on 1,422 verified post-delivery reviews on Bizrate.

Mason Easy-Pay logo
Certified
Most Current Certification:
Jun 30, 2026
At Mason Easy-Pay, they believe you should be able to get the things you need and want with convenient low monthly payments. You deserve the best value on quality shoes, clothing and accessories that look good and meet your needs. They're all about making your life a little easier and more comfortable. That's why they stock a wide selection of brand names and hard-to-find sizes for the whole family.

Mason Easy-Pay Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence
Circle of Excellence - Mason Easy-Pay

2025 Winner Circle of Excellence

7 years

Trust & Authority

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Learn more about reviews
Post-Delivery Feedback - 1,422 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9.5out of 10

Likelihood To Recommend:

9.5out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

88%90%
Neutral rating icon

Neutral

6%7%
Negative rating icon

Negative

6%3%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

8.8 out of 10

Site Experience Feedback - 10,081 Reviews

Overall Satisfaction:

9.5out of 10

Would Shop Here Again:

9.6out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

89%88%
Neutral rating icon

Neutral

8%9%
Negative rating icon

Negative

3%3%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

Recent Reviews for Mason Easy-Pay

Showing 1 - 50 of 11,503

  • Marti

    Site Experience Feedback

    Jun 29, 2026

    I was surprised at how easy it was to find the shoes I was looking for and to order the 3 pairs of shoes I wanted. I have worn these shoes for many years and they are very comfortable and last a long time.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 29, 2026

    I have had a really good experience no trouble no issues with my order

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bosslady

    Site Experience Feedback

    Jun 29, 2026

    I had no problem with the website

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jan

    Site Experience Feedback

    Jun 29, 2026

    It was very good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Drea

    Site Experience Feedback

    Jun 29, 2026

    I am happy to find the product I'd wanted, just wish that the monthly payments were a little lower for my budget.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Redbird

    Site Experience Feedback

    Jun 29, 2026

    Nice quality of merchandise, but price prices are a little high

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Sonny

    Site Experience Feedback

    Jun 29, 2026

    It's been a great experience

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Pat

    Site Experience Feedback

    Jun 29, 2026

    I am very pleased with all that I have had to do with the mason company.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dee

    Site Experience Feedback

    Jun 29, 2026

    Very easy

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 29, 2026

    Did not allow me to update my billing address which is incorrect

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 29, 2026

    I WAS DISAPPOINTED THAT THE SHIPPING WAS NOT FREE ON AN ORDER OF OVER $100.00 I WILL NOT ORDER AGAIN

    • Overall Rating: 6
    • Would Shop Here Again: 3
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Mom Mom

    Site Experience Feedback

    Jun 29, 2026

    Prices are to high and never received a discount

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 29, 2026

    None

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sw

    Post-Delivery Feedback

    Jun 29, 2026

    Mason easy.pay is good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Nativemind

    Site Experience Feedback

    Jun 29, 2026

    It was an overall great experience.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • 90 Toes

    Site Experience Feedback

    Jun 29, 2026

    i like ordering from mason, they are a little expensive,but worth it and also has billing is great

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JD

    Site Experience Feedback

    Jun 29, 2026

    Ease of use.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bigduck

    Site Experience Feedback

    Jun 29, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mike

    Post-Delivery Feedback

    Jun 29, 2026

    It was easy and great!Try it you won't be disappointed.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Mattox

    Site Experience Feedback

    Jun 29, 2026

    Everything is good but to me the shipping is high.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 29, 2026

    It was actually very easy and self-explanatory

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Great company

    Site Experience Feedback

    Jun 28, 2026

    Great experience easy to use

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • BM

    Site Experience Feedback

    Jun 28, 2026

    Great Experience. Easy and fast. Shipping charges could be less

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • gen

    Site Experience Feedback

    Jun 28, 2026

    I had to place my shoe size repeatedly so my search would be faster. If the design is the same but colors are different in the shoes, it should be faster to see all the colors available in that size listed along side the color.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Joe

    Site Experience Feedback

    Jun 28, 2026

    Love the products

    • Overall Rating: N/A
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Timothy

    Post-Delivery Feedback

    Jun 28, 2026

    I would highly recommend mason easy pay to everyone. Great products at a great price

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Slynette

    Site Experience Feedback

    Jun 28, 2026

    Good Experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Red Bone

    Site Experience Feedback

    Jun 28, 2026

    It was easy to ot order on line. Thanks for making ordering so easy.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Drew

    Site Experience Feedback

    Jun 28, 2026

    I think grand children should also be asked

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Dan

    Site Experience Feedback

    Jun 28, 2026

    Superb easy to follow

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • RickyC

    Site Experience Feedback

    Jun 28, 2026

    User friendly

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bodean

    Site Experience Feedback

    Jun 27, 2026

    Very good exsperiance

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ray Ray

    Site Experience Feedback

    Jun 27, 2026

    I like this store

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Lou Sr.

    Site Experience Feedback

    Jun 27, 2026

    Need wider selection for men athletic shoes. Didn’t have the width in stock for the shoes I wanted to purchase.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Annio

    Site Experience Feedback

    Jun 27, 2026

    Pretty simple

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • #1 fan

    Site Experience Feedback

    Jun 27, 2026

    I has d a real easy time, and after a long day at work I am grateful

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Terry

    Site Experience Feedback

    Jun 27, 2026

    Great site

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 27, 2026

    GReat

    • Overall Rating: 8
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Marebear

    Site Experience Feedback

    Jun 27, 2026

    Everything was simple

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jojo

    Site Experience Feedback

    Jun 27, 2026

    Very well

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tristie

    Site Experience Feedback

    Jun 27, 2026

    Everything went smoothly… shopping was easy checking was smooth now I’m waiting on shipping!!!!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 27, 2026

    I’m so happy they have a great selection of what my feet need.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Curt

    Post-Delivery Feedback

    Jun 27, 2026

    i ordered the wrong size width for shoes. no info on how to figure out the width to order. and very difficult to return with no FedEx drop off close to where i live.

    • Overall Rating: 3
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 6
    • On Time Delivery: 10
    • Customer Support: 8
    Full ratings for this review »
  • Miss Molly

    Site Experience Feedback

    Jun 27, 2026

    It was easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Swampcharlie

    Site Experience Feedback

    Jun 27, 2026

    Very great selection of shoes

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ricky

    Site Experience Feedback

    Jun 27, 2026

    Very easy to do. Hoping to get Easypay

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Cookee

    Post-Delivery Feedback

    Jun 27, 2026

    Hey, if you are looking for any new footwear or clothes, but don't have the time nor money to pay it all up front, check out "ME-P"! They have what you need plus some and you can order it in a very easy and affordable payment plan! I get for my kids, husband and self. If an item is not what you hoped for, you can easily send it back for either an exchange, or refund. It is simple, easy, fast and very convenient! Quality too! You seriously ought to check them out! I pretty much can guarantee you a good deal.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 27, 2026

    Its great I love the site. I can get more now im working harder even when not I need for a fresh pair of foot wear. Even get a gifts for a few people I want to have an awesome pair of sneakers.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Betty

    Site Experience Feedback

    Jun 27, 2026

    Good

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Cece

    Site Experience Feedback

    Jun 27, 2026

    Everything is good

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
Mason Easy-Pay Customer Reviews | Verified Customer Reviews at Bizrate Surveys