Mason Easy-Pay Reviews - 1,418 Post-Delivery Reviews - 9.4/10
Mason Easy-Pay Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Circle of Excellence
7 years
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 89% | 92% |
 Neutral | 6% | 6% |
 Negative | 5% | 2% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
8.9 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 89% | 89% |
Neutral | 8% | 8% |
Negative | 3% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Mason Easy-Pay
Showing 1 - 50 of 11,528
Jane
Post-Delivery FeedbackJun 24, 2026
They have good merchandise and you can put them on easy pay. So much easier than going to shoe store to shoe stores trying to find the shoes you like and in your size. I will continue to buy from them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
gopher
Site Experience FeedbackJun 24, 2026
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gator
Site Experience FeedbackJun 24, 2026
it was all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LadyB
Site Experience FeedbackJun 24, 2026
Always good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tori
Site Experience FeedbackJun 24, 2026
My overall interaction was great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJun 24, 2026
Great expense good pricing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
mbaker
Site Experience FeedbackJun 24, 2026
fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mom3wife1
Post-Delivery FeedbackJun 24, 2026
I would recommend Mason easy pay because the shoes are great and the monthly payments make it super easy to buy shoes. But there is a pair of shoes I wish were back in stock for my husband.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
bkbaull
Site Experience FeedbackJun 24, 2026
easy to select and order!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Good quality
Post-Delivery FeedbackJun 24, 2026
Yes I told my brother so he will be ordering from Mason easy pay
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
churchmama
Site Experience FeedbackJun 24, 2026
I have been buying shoes from Mason Easy-Pay for a long time and it is the only place I buy shoes -- the only "fault" is that the selection of Hey Dudes in my size is limited.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Grim
Post-Delivery FeedbackJun 24, 2026
Always check out Mason if you have bigger size feet. Other places may have 1 or 2 pairs of shoes that fit but Mason has a pretty good selection and mix of styles.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Jw
Site Experience FeedbackJun 24, 2026
Very good working website.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Dutchy
Site Experience FeedbackJun 24, 2026
Mason is a great company. I'm always pleased with my purchases. Thanks!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
She
Site Experience FeedbackJun 23, 2026
It was good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Larry
Site Experience FeedbackJun 23, 2026
Not enough shoes in the narrow width. Very hard to find what you want in the narrow width.
- Overall Rating: 9
- Would Shop Here Again: 1
- Likelihood To Recommend: 10
dawn
Site Experience FeedbackJun 23, 2026
xxxx
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 23, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chaz
Site Experience FeedbackJun 23, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fish361
Site Experience FeedbackJun 23, 2026
Greet
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shipping
Site Experience FeedbackJun 23, 2026
It was good. I did not encounter any programs.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mrb
Site Experience FeedbackJun 23, 2026
har to find at first
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 23, 2026
Very pleased....more details when I receive my first order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BK
Site Experience FeedbackJun 23, 2026
I love shopping at mason easy pay
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Sashe
Post-Delivery FeedbackJun 23, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 8
Momk
Site Experience FeedbackJun 23, 2026
The only problem is you sizes they are all regular or exlarge
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DD
Site Experience FeedbackJun 23, 2026
Easy to order prices a little more than at the store but because i dong have a lot of time to shop very convenient.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
AL
Site Experience FeedbackJun 23, 2026
Easy Ordering
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 23, 2026
Im happy so far
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
OutdoorLife
Site Experience FeedbackJun 23, 2026
Easy-to-use and navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Manna
Site Experience FeedbackJun 22, 2026
Very helpful site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Momma
Site Experience FeedbackJun 22, 2026
Love this website! Buy all of my shoes for myself here and most of my husbands! 5 STAR
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Angel
Site Experience FeedbackJun 22, 2026
Hard to get back to same area after looking at something .
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 4
Online Shopper
Site Experience FeedbackJun 22, 2026
All is good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Paw
Site Experience FeedbackJun 22, 2026
It was gd I always shop at Mason easy pay and the response always gd perfect place to shop.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Harold
Site Experience FeedbackJun 22, 2026
Had some difficulty checking out, so went to paying by credit card.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Suze
Post-Delivery FeedbackJun 22, 2026
Buying from Mason Easy Pay is so easy. The website is easy to maneuver from signing in to checking out was a pleasant experience. They have a very wide selection of footwear. All the footwear I purchased have been top quality! I will be continuing to buy from Mason Easy Pay because their quality of shoes is great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Tk
Site Experience FeedbackJun 22, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
RC
Site Experience FeedbackJun 22, 2026
Felt very comfortable shopping online, very easy to read, understand, and shop. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bigfoot
Site Experience FeedbackJun 22, 2026
Website was easy to. Navigate. Plenty of my size was available.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJun 22, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mert
Post-Delivery FeedbackJun 22, 2026
I recently had a house fire and list everything. It's been so hard dealing with the loss of my wardrobe. It's great to find a place that I can order something nice for myself and pay it off over time as our funds are strapped trying to replace things we need to live comfortably day to day.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Shipping cost are to high
Site Experience FeedbackJun 22, 2026
Okay
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pfeif
Site Experience FeedbackJun 22, 2026
Simple, easy, convenient, selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Booboo
Post-Delivery FeedbackJun 22, 2026
I have had masons for years I love mm a sons I've never had a problem even when I had a return no problem no questions ask just said I didnt like or didnt fit no big stink. I tell everyone about masons easy to get as long as you make your pmts on time po people ask where I get my hoku fenny shoes I tell them masons only thing I'd say is there prices ate a little high compared to NM other pgaces on line bit I still love masons I have bought over 1000 dollars since I've JH ad them probably close to,2000 well thats all I have to say..I would recommend masons to anyone! Thank you masons....
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 9
Online Shopper
Site Experience FeedbackJun 22, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pedro
Site Experience FeedbackJun 22, 2026
Hopefully I can get them and make payments
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Betsy
Post-Delivery FeedbackJun 22, 2026
I'm pleased with these shoes they are so comfortable and the size I can't get anywhere,I'm very pleased
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
Tadd
Site Experience FeedbackJun 22, 2026
Very pleased and satisfied. Love the free shipping.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Susie
Site Experience FeedbackJun 22, 2026
Easy and good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10