Mason Easy-Pay Reviews - 1,412 Post-Delivery Reviews - 9.4/10
Mason Easy-Pay Rating
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7 years
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 93% |
 Neutral | 6% | 5% |
 Negative | 6% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 89% | 89% |
Neutral | 8% | 8% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Mason Easy-Pay
Showing 1 - 50 of 11,564
Very Easy to order
Site Experience FeedbackJun 19, 2026
It is really easy to choose from and a great selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Horse
Site Experience FeedbackJun 19, 2026
Jsdhsis8iesush
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Joe
Site Experience FeedbackJun 19, 2026
Yo website is good prices is good I love shopping at Mason
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Smitty
Site Experience FeedbackJun 19, 2026
My experience with the website was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lizzy
Site Experience FeedbackJun 19, 2026
Good great awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RandyLeigh
Site Experience FeedbackJun 19, 2026
Well the sizes are the hard part with shoes
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Nico
Site Experience FeedbackJun 19, 2026
Forgot I had credit, I received a book in the mail and got great gift ideas. Can’t wait to receive the shoes and clothes to give out as special house warming gift. Thanks mason easy pay
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Sonny
Site Experience FeedbackJun 19, 2026
I have always have good experience when placing orders
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 19, 2026
All is good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Makome714
Site Experience FeedbackJun 19, 2026
I reordered same sneakers because the previous was wrong size. It is impossible to know what sizes will fit when all shoes and sneakers are made different?
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steven
Site Experience FeedbackJun 19, 2026
I really like Mason easy pay because of the quality and the low prices I have been a member for 3 years.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
old man
Site Experience FeedbackJun 19, 2026
it was good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Babs
Site Experience FeedbackJun 19, 2026
My experience is good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hazel I’s
Site Experience FeedbackJun 19, 2026
I had no problems at all
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Debbie
Site Experience FeedbackJun 19, 2026
It’s very easy to order with the website. I love Mason because they have quality products.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJun 19, 2026
As always it is a positive experience with absolutely nothing negative.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mak
Site Experience FeedbackJun 19, 2026
I was not happy with my check out I had a promo code of take 25 it did not take 25%off my purchase because it said it was expired. But it was not because I ordered it on june 19th and I read it expires june 21st. So I did not get my 25% off of my first order.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 19, 2026
My overall experience was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 19, 2026
It was easy
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Red
Site Experience FeedbackJun 19, 2026
Everything was good
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Jeanette
Site Experience FeedbackJun 19, 2026
My overall experience with the website was both easy and educational because I got to experience more of the retail experience at my fingertips.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sanuel pacheco
Post-Delivery FeedbackJun 19, 2026
Si ya le hable a mis amigos y familiares de lo excelente que es para que prueben
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 19, 2026
Great!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Matt 5150
Site Experience FeedbackJun 19, 2026
It's simple enough pretty convenient! But I have had a few problems with things being too small when I ordered them in the size I usually order and the shipping cost is pretty extreme it's definitely a factor whether I buy something or not when you buy $50 pair of shoes and shipping them to the person cost half of what the shoes cost it's not very effective but very simple easy website to use
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Krakker
Post-Delivery FeedbackJun 19, 2026
My experience with Mason was great and I would recommend it
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 7
Silver butterfly
Post-Delivery FeedbackJun 19, 2026
I 'm loving the Mason's payment plan, and I've been pleased with my orders. I would highly recommend them to my family and friends.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 19, 2026
Good selection and easy checkout
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
DD
Site Experience FeedbackJun 19, 2026
I like it. Easy to find what you're looking for. Don't like the shipping costs. I think if you buy so much you shouldn't have to pay for shipping.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Perfect
Post-Delivery FeedbackJun 19, 2026
Ordering was easy and it didn’t take long at all to receive it .
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
pj
Post-Delivery FeedbackJun 19, 2026
I would recommend Mason to my friends now that I have tried your products. very good experience so far.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
LuLu
Site Experience FeedbackJun 19, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Judi
Site Experience FeedbackJun 19, 2026
Very pleased with Mason I’ve been a customer for years
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
R. Tomas
Site Experience FeedbackJun 19, 2026
Shoes are nice. If they catch my attention, then I'm likely buying
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
moonie
Site Experience FeedbackJun 19, 2026
i have been a customer for years and love the products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Roz
Site Experience FeedbackJun 19, 2026
I had two valid coupon codes which were not honored please call me or contact me via email to reimburse me for this.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Doc
Post-Delivery FeedbackJun 18, 2026
I have been buying 100% of my shoes from Mason Easy-Pay for more than a decade.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Hunn Bunn
Site Experience FeedbackJun 18, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lisa
Site Experience FeedbackJun 18, 2026
I like that the company has designer shoes, and it’s reasonable prices. I also like that you can make payments.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bet69
Site Experience FeedbackJun 18, 2026
So many of my styles to choose from due to a foot problem. Love shopping to get what I know can wear. Easy to choose & fast close out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Judy
Site Experience FeedbackJun 18, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackJun 18, 2026
I’m a returning costumer. I have never before or now had a hard time with your company. Everything always was in good condition, arrives fast etc.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 18, 2026
Always good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 18, 2026
Very good experience
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 18, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 18, 2026
I love it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ridge runner
Site Experience FeedbackJun 18, 2026
The web site was rather simple to use and to understand and very easy to place my order.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
WATZ
Site Experience FeedbackJun 18, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sissy
Site Experience FeedbackJun 18, 2026
Good , easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rachel
Site Experience FeedbackJun 18, 2026
The website is fine. Its the shipping cost that kills me. It seems like if I'm paying that much for something they should cover shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chain
Site Experience FeedbackJun 18, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10