Mason Easy-Pay Customer Reviews
Mason Easy-Pay holds a 9.4/10 overall rating and 1,444 verified post-delivery reviews on Bizrate.
Mason Easy-Pay Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Circle of Excellence
7 years
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 89% | 87% |
 Neutral | 6% | 8% |
 Negative | 5% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
9.4 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 89% | 89% |
Neutral | 8% | 8% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Mason Easy-Pay
Showing 1 - 50 of 11,208
Online Shopper
Post-Delivery FeedbackAug 3, 2026
Was upset some of my choices were not available. The shipping was fast and customer service was great
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: 8
Linda
Post-Delivery FeedbackAug 3, 2026
Love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Don
Post-Delivery FeedbackAug 3, 2026
Excellent, with no issues!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
PUPITA
Site Experience FeedbackAug 3, 2026
So when trying to pick a size for a shoe the system kept restarting the page for no reason, it would not allow me to pick the size and move to the shopping cart. Also my size was hard to find available
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
The best
Post-Delivery FeedbackAug 3, 2026
I don’t have any complaints
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackAug 3, 2026
I have been buying from mason shoes for a a long time. I recently came back to them for shoes. Seems like the selection is not as big but they are still great to deal with.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pdh1960
Site Experience FeedbackAug 3, 2026
Like the look of the boots I am purchasing for my husband
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
ChgoTommy
Site Experience FeedbackAug 2, 2026
Been customer for years, great selection and prices!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
deano
Site Experience FeedbackAug 2, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 2, 2026
Very fast and easy and great selection
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Jeff
Site Experience FeedbackAug 2, 2026
Found item easily and was in stock.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Mari
Site Experience FeedbackAug 2, 2026
Quick and easy
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Rondaru
Site Experience FeedbackAug 2, 2026
Very good fast and simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Etn
Site Experience FeedbackAug 2, 2026
Great
- Overall Rating: N/A
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 2, 2026
I enjoyed this site, because it has a large variety of men shoes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 2, 2026
n/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 2, 2026
No issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 2, 2026
I like their product and services
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 2, 2026
I ordered online and it was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Motorcitykitty74
Site Experience FeedbackAug 2, 2026
They make it very easy to use. Let you know when items ship.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rad dad
Site Experience FeedbackAug 2, 2026
Have had an account for years. Easy to deal with easy resolution to issues.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 2, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 2, 2026
Everything was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Nickel
Post-Delivery FeedbackAug 2, 2026
Mason easy is a great company. You were very efficient in processing my order and everything is in good condition I will recommend your site to other people.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
Milo
Site Experience FeedbackAug 2, 2026
Overall pleased.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Smith2000
Site Experience FeedbackAug 2, 2026
Everything is good thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joyce
Post-Delivery FeedbackAug 1, 2026
I love the shoes and was very happy to get them at a discounted price. I’m still waiting for the third pair. They are on back order. . Delivery was quite fast and right on time. Very good quality products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackAug 1, 2026
I don't know details with a good experience thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alice
Site Experience FeedbackAug 1, 2026
Didn’t address promos
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jo
Site Experience FeedbackAug 1, 2026
Always have what I want
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 1, 2026
I have made purchases in the past from Mason. I am satisfied with the products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Killroy
Site Experience FeedbackAug 1, 2026
It is always good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lola
Site Experience FeedbackAug 1, 2026
Every thang good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 1, 2026
good experence I found the shoes and the shoes where available
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackAug 1, 2026
Your amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
dsnake
Site Experience FeedbackAug 1, 2026
My overall experance has been great, however, I would like for you to add more choices in the mens ware Sets.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tambo
Site Experience FeedbackAug 1, 2026
I think it was great .I need some shoes really bad.I bought 2 pair.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy shopping
Post-Delivery FeedbackAug 1, 2026
It was so easy to find what I wanted and to place order. Great inventory to choose from
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Tonya
Site Experience FeedbackAug 1, 2026
Love your company
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Candy
Post-Delivery FeedbackAug 1, 2026
I just enjoy everything about Mason Easy-Pay. My grandkids are picking out things.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Ihf1963
Site Experience FeedbackAug 1, 2026
Great website, lots of products to choose from and easy checkout process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 1, 2026
Easy to order, easy to pay, short wait for order to arrive.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Ed
Site Experience FeedbackAug 1, 2026
Great ease of order and quality
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Pablo
Post-Delivery FeedbackAug 1, 2026
Great product, but thier easy pay needs a lot of work
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- On Time Delivery: 9
- Customer Support: 4
Go big go home
Site Experience FeedbackAug 1, 2026
Easy to search for items that I can wear
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 1, 2026
The website was user friendly
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Jimi
Site Experience FeedbackJul 31, 2026
Went really well
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 31, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
IggyParis
Site Experience FeedbackJul 31, 2026
Good 😊
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nik_34
Post-Delivery FeedbackJul 31, 2026
I would recommend them because they give you plenty of credit and you can make flexible payments.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10