Mason Easy-Pay Reviews - 1,411 Post-Delivery Reviews - 9.4/10
Mason Easy-Pay Rating
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2025 Winner Circle of Excellence
7 years
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 93% |
 Neutral | 6% | 5% |
 Negative | 6% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 89% | 89% |
Neutral | 8% | 8% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Mason Easy-Pay
Showing 1 - 50 of 11,558
Doc
Post-Delivery FeedbackJun 18, 2026
I have been buying 100% of my shoes from Mason Easy-Pay for more than a decade.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Hunn Bunn
Site Experience FeedbackJun 18, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lisa
Site Experience FeedbackJun 18, 2026
I like that the company has designer shoes, and it’s reasonable prices. I also like that you can make payments.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bet69
Site Experience FeedbackJun 18, 2026
So many of my styles to choose from due to a foot problem. Love shopping to get what I know can wear. Easy to choose & fast close out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Judy
Site Experience FeedbackJun 18, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackJun 18, 2026
I’m a returning costumer. I have never before or now had a hard time with your company. Everything always was in good condition, arrives fast etc.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 18, 2026
Always good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 18, 2026
Very good experience
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 18, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 18, 2026
I love it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ridge runner
Site Experience FeedbackJun 18, 2026
The web site was rather simple to use and to understand and very easy to place my order.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
WATZ
Site Experience FeedbackJun 18, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sissy
Site Experience FeedbackJun 18, 2026
Good , easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rachel
Site Experience FeedbackJun 18, 2026
The website is fine. Its the shipping cost that kills me. It seems like if I'm paying that much for something they should cover shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chain
Site Experience FeedbackJun 18, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tag82
Post-Delivery FeedbackJun 18, 2026
They have good quality and prices are good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Serendipity
Site Experience FeedbackJun 18, 2026
Easy to find what I was look
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 18, 2026
My shoes were on time and they were perfect very happy with my new work shoes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 9
Gina
Post-Delivery FeedbackJun 18, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10
Wildcat72143
Site Experience FeedbackJun 18, 2026
Easy to order & find things, great prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Duck
Site Experience FeedbackJun 18, 2026
Easy to use and all my questions were answered
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Buzzy
Site Experience FeedbackJun 18, 2026
Happy with service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Barby
Site Experience FeedbackJun 17, 2026
Mason Easy-Pay website is so easy to use - very user friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
J208
Site Experience FeedbackJun 17, 2026
Overall, my experience was OK, I like this for the fact you make monthly payments. The pricing is a little high, but works when you ain’t got much
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Narrow Foot Guy
Site Experience FeedbackJun 17, 2026
Mason used to have lots of shoes in my size (14B). these days, it's pretty slim picking. I would buy more often if I could find my size
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Sabrina
Site Experience FeedbackJun 17, 2026
User friendly.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackJun 17, 2026
I received a add in the mail saw a pair of shoes I had been looking for at a the price I was willing to pay to pay.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Lina
Site Experience FeedbackJun 17, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Neverskeerd
Site Experience FeedbackJun 17, 2026
So far so good I like the store
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Cha Cha
Site Experience FeedbackJun 17, 2026
Website was great today no complaints
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
J420
Post-Delivery FeedbackJun 17, 2026
5853653323
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Champ
Site Experience FeedbackJun 17, 2026
I will shop again
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Fred
Site Experience FeedbackJun 17, 2026
Very nice web site, gets you to what you are looking for quick and easy.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Syl
Site Experience FeedbackJun 17, 2026
Very user friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Tator
Site Experience FeedbackJun 17, 2026
Excellent website and easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Al
Site Experience FeedbackJun 17, 2026
Easy to use and great selection.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LL
Site Experience FeedbackJun 17, 2026
It was a good experience need better shipping prices
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
MJinAZ
Site Experience FeedbackJun 17, 2026
I just wish Mason would carry the women’s all white all leather Sketcher T-shoes again. And have coupons for shipping cost again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 17, 2026
It’s was ok
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
A OK
Post-Delivery FeedbackJun 17, 2026
All was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Bob
Site Experience FeedbackJun 17, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
pug
Site Experience FeedbackJun 17, 2026
confusing
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Rob
Site Experience FeedbackJun 17, 2026
It was quick and easy and reasonable
- Overall Rating: 2
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Grinchy
Post-Delivery FeedbackJun 17, 2026
I like the idea that I can get what I need. Even though there wasn't much to look at in my size I did find what I needed. And I was able to order two pair. So far I got one pair in. The other is on backorder. I am very pleased with the pair I got . Mason kept me updated on where my delivery was and when it would be delivered. They also left me know earlier on about my backorder. Mason has been extremely great with keeping up to date on everything.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 17, 2026
Fine, I guess
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 5
- Customer Support: N/A
Canadianlady
Post-Delivery FeedbackJun 17, 2026
Nocomplaint
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Tuff
Site Experience FeedbackJun 17, 2026
Easy to use but not as much variety as I would like
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 17, 2026
I received an email with free shipping but did not work. Otherwise great experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cat woman
Site Experience FeedbackJun 17, 2026
Excellent
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Isabella
Site Experience FeedbackJun 17, 2026
Easy and accessible.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10