Mason Easy-Pay Reviews - 1,410 Post-Delivery Reviews - 9.4/10
Mason Easy-Pay Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Circle of Excellence
7 years
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 93% |
 Neutral | 6% | 4% |
 Negative | 6% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 89% | 89% |
Neutral | 8% | 8% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Mason Easy-Pay
Showing 1 - 50 of 11,571
Barby
Site Experience FeedbackJun 17, 2026
Mason Easy-Pay website is so easy to use - very user friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
J208
Site Experience FeedbackJun 17, 2026
Overall, my experience was OK, I like this for the fact you make monthly payments. The pricing is a little high, but works when you ain’t got much
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Narrow Foot Guy
Site Experience FeedbackJun 17, 2026
Mason used to have lots of shoes in my size (14B). these days, it's pretty slim picking. I would buy more often if I could find my size
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Sabrina
Site Experience FeedbackJun 17, 2026
User friendly.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackJun 17, 2026
I received a add in the mail saw a pair of shoes I had been looking for at a the price I was willing to pay to pay.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Lina
Site Experience FeedbackJun 17, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Neverskeerd
Site Experience FeedbackJun 17, 2026
So far so good I like the store
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Cha Cha
Site Experience FeedbackJun 17, 2026
Website was great today no complaints
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
J420
Post-Delivery FeedbackJun 17, 2026
5853653323
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Champ
Site Experience FeedbackJun 17, 2026
I will shop again
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Fred
Site Experience FeedbackJun 17, 2026
Very nice web site, gets you to what you are looking for quick and easy.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Syl
Site Experience FeedbackJun 17, 2026
Very user friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Tator
Site Experience FeedbackJun 17, 2026
Excellent website and easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Al
Site Experience FeedbackJun 17, 2026
Easy to use and great selection.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LL
Site Experience FeedbackJun 17, 2026
It was a good experience need better shipping prices
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
MJinAZ
Site Experience FeedbackJun 17, 2026
I just wish Mason would carry the women’s all white all leather Sketcher T-shoes again. And have coupons for shipping cost again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 17, 2026
It’s was ok
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
A OK
Post-Delivery FeedbackJun 17, 2026
All was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Bob
Site Experience FeedbackJun 17, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
pug
Site Experience FeedbackJun 17, 2026
confusing
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Rob
Site Experience FeedbackJun 17, 2026
It was quick and easy and reasonable
- Overall Rating: 2
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Grinchy
Post-Delivery FeedbackJun 17, 2026
I like the idea that I can get what I need. Even though there wasn't much to look at in my size I did find what I needed. And I was able to order two pair. So far I got one pair in. The other is on backorder. I am very pleased with the pair I got . Mason kept me updated on where my delivery was and when it would be delivered. They also left me know earlier on about my backorder. Mason has been extremely great with keeping up to date on everything.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 17, 2026
Fine, I guess
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 5
- Customer Support: N/A
Canadianlady
Post-Delivery FeedbackJun 17, 2026
Nocomplaint
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Tuff
Site Experience FeedbackJun 17, 2026
Easy to use but not as much variety as I would like
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 17, 2026
I received an email with free shipping but did not work. Otherwise great experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cat woman
Site Experience FeedbackJun 17, 2026
Excellent
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Isabella
Site Experience FeedbackJun 17, 2026
Easy and accessible.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RGR
Site Experience FeedbackJun 16, 2026
Found shoes i wanted, then went thru easy process to order.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 16, 2026
Good quality
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Joni
Site Experience FeedbackJun 16, 2026
I have been eyeing these and the Blush/Rose Latte ones I have not been able to get the Blush/Rose Latte ones they are always out of stock but I got these maybe by the time I pay these off they will be back in stock fingers crossed I absolutely enjoyed my shopping experience as I always have and your website is so very easy to navigate Thank you for allowing me to use your products Sincerely Joan Mullis
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mrcali
Site Experience FeedbackJun 16, 2026
Great experience no issues what so ever super easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
D54mar
Site Experience FeedbackJun 16, 2026
It's ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Berry
Site Experience FeedbackJun 16, 2026
I enjoy the pay later it help me a lot I get my granddaughter school shoe at a reasonable price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BigD
Site Experience FeedbackJun 16, 2026
Love how easy it is to find what I want⁶
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dior612
Site Experience FeedbackJun 16, 2026
Went very well liked it
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Annu
Site Experience FeedbackJun 16, 2026
It was a good experience
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
AuntSarahsCottage
Site Experience FeedbackJun 16, 2026
fast service. thank you
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
DR
Site Experience FeedbackJun 16, 2026
It was a great experience!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Easy purchase
Post-Delivery FeedbackJun 16, 2026
Everything was easy to purchase and will be buying product again soon. Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 16, 2026
Was great. I found what I needed right away
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJun 16, 2026
Good experience
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 16, 2026
I'm a little disappointed that the New Balance 574 on line does not match what's in the catalog. My feet are wide, there is only medium sizes online. I have found what I know I will liike with my Keds choice.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
N/A
Site Experience FeedbackJun 16, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Maxi
Site Experience FeedbackJun 16, 2026
Everything has been alright in all my orders
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
JMP
Site Experience FeedbackJun 16, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lina
Site Experience FeedbackJun 16, 2026
I'm very satisfied customer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
N/A
Site Experience FeedbackJun 16, 2026
Very good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Captain Ehu
Site Experience FeedbackJun 16, 2026
Website tends to be slow or glitchy most of the time. I also wish you stayed in stock on large and wide shoe sizes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 16, 2026
good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A