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Mason Easy-Pay Reviews - 1,383 Post-Delivery Reviews - 9.4/10

Mason Easy-Pay logo
Certified
Most Current Certification:
May 11, 2026
At Mason Easy-Pay, they believe you should be able to get the things you need and want with convenient low monthly payments. You deserve the best value on quality shoes, clothing and accessories that look good and meet your needs. They're all about making your life a little easier and more comfortable. That's why they stock a wide selection of brand names and hard-to-find sizes for the whole family.

Mason Easy-Pay Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence
Circle of Excellence - Mason Easy-Pay

2025 Winner Circle of Excellence

7 years

Trust & Authority

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Post-Delivery Feedback - 1,383 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9.5out of 10

Likelihood To Recommend:

9.5out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

87%88%
Neutral rating icon

Neutral

7%6%
Negative rating icon

Negative

6%6%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

8.8 out of 10

Site Experience Feedback - 10,404 Reviews

Overall Satisfaction:

9.5out of 10

Would Shop Here Again:

9.5out of 10

Likelihood To Recommend:

9.5out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

88%90%
Neutral rating icon

Neutral

8%7%
Negative rating icon

Negative

4%3%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9 out of 10

Shipping Charges

Satisfaction with shipping charges

7.7 out of 10

Variety of Shipping Options

Desired shipping options were available

9 out of 10

Recent Reviews for Mason Easy-Pay

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