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Marmot Reviews - 902 Post-Delivery Reviews - 9.5/10

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Most Current Certification:
Jun 15, 2026
Marmot has been tried and trusted as a leader in outdoor performance clothing and gear from trail to town, winter sports, and more. Designing, testing, and sewing apparel, tents, sleeping bags, and backpacks that get us all outside.

Marmot Rating

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Post-Delivery Feedback - 902 Reviews

Overall Satisfaction:

9.5out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

87%85%
Neutral rating icon

Neutral

10%4%
Negative rating icon

Negative

3%11%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

9.5 out of 10

Site Experience Feedback - 6,234 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.2out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

82%0%
Neutral rating icon

Neutral

15%0%
Negative rating icon

Negative

3%0%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9 out of 10

Design of Site

Satisfaction with the look and design of the site

9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.9 out of 10

Clarity of Product Information

How clear and understandable was the product information

9 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

Recent Reviews for Marmot

Showing 1 - 50 of 7,136

  • Ethan

    Post-Delivery Feedback

    Jun 6, 2026

    I'm 6'2" tall, with an above average amount of muscle and a larger frame (Body Fat% 15, 260lbs), so finding items that fit correctly can be a struggle. Marmot is not perfect for me, but they are the best I have found. I will 100% be buying from them again.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Kasia

    Post-Delivery Feedback

    May 26, 2026

    The sleeping bag was much bigger and bulkier than I expected. It took up too much room in my backpack. It was too late for me to return it so I had to buy another one with the same specs that was more compact.

    • Overall Rating: 4
    • Would Shop Here Again: 4
    • Likelihood To Recommend: 3
    • On Time Delivery: 7
    • Customer Support: N/A
    Full ratings for this review »
  • Gavin

    Post-Delivery Feedback

    May 24, 2026

    this is my 2nd marmot bag! the first lasted years and years through many camping trips. I'm excited to use this one on the trail soon.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 7
    Full ratings for this review »
  • BSka

    Post-Delivery Feedback

    May 21, 2026

    Great coat, warm, stylish, fits well, not boxy. Feathers come out every once in a while

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 21, 2026

    The product itself is disappointing, I expected better quality. The return process was a bit frustrating and confusing. Will not purchase from them again.

    • Overall Rating: 6
    • Would Shop Here Again: 4
    • Likelihood To Recommend: 6
    • On Time Delivery: 8
    • Customer Support: 8
    Full ratings for this review »
  • Jay

    Post-Delivery Feedback

    May 21, 2026

    A friend cot me the fleece zip up jacket as a gift and I fell in love with it and had to have another one. I got the green and it is the same quality and comfort that I lived about the first one. So many times I have found a product I like and when I try to replace it, either it lo longer exists or the quality doesn’t match my first experience. Not the case this time I love this fleece and will probably buy another one in another color. The entire process, from finding on the website to ordering and tracking was seamless. Very happy.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • EV0613

    Post-Delivery Feedback

    May 21, 2026

    My most recent experience with Marmot has been overall very positive. I recently looked into their outerwear and cold-weather gear while preparing for travel, and what stood out most was the quality, warmth, and practicality of their products. Marmot seems to focus heavily on durability and performance, especially for colder climates and outdoor activities, which made me feel confident in the brand. One of the biggest positives is that their jackets and insulated clothing feel very well-made. The materials seem sturdy, and many of their products offer good warmth without feeling overly bulky. I also like that they have functional details like fleece lining, weather-resistant fabrics, and thoughtful pocket placement. For someone looking for reliable outdoor wear, this is a big advantage. Overall, I would recommend Marmot, especially if you want dependable outerwear for cold weather, travel, hiking, or outdoor use. The quality and performance seem worth the investment if durability and warmth are priorities. But overall, it is trustworthy brand that balances comfort, function, and long-term value well.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Michael

    Post-Delivery Feedback

    May 20, 2026

    I googled trying to find good pants to wear in the fall. The Marmot pants came up on my search and the description looked just what I was looking for. I checked reviews, and the reviews were positive. So I bought them.

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: 8
    • Customer Support: 9
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 19, 2026

    Love the jacket and they were great to deal with.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Ibbliskibble

    Post-Delivery Feedback

    May 19, 2026

    I recently needed to purchase this rain gear for camping and marmot had exactly what I needed. The rain suit packs into it's own pocket it's so convenient haha. I bought it from the website directly and they had a great customer checkout experience. It made it simple and easy to find, order and track my purchase right on the website and thru my emails. Very nice would reccomend 10/10 the rain gear is very nice illbeit a bit expensive I feel the investment will pay off itself with how dry I'll be after some boundry waters rain storms ehe

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    • On Time Delivery: 9
    • Customer Support: 10
    Full ratings for this review »
  • DW8

    Post-Delivery Feedback

    May 19, 2026

    The measurement chart was exactly right. The items looked and fit exactly as described and were true to size.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 19, 2026

    Marmot took very good care of me. All was well. Enjoy their products

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • AKoi

    Post-Delivery Feedback

    May 18, 2026

    Great shipping, got my tent within a week

    • Overall Rating: 10
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review »
  • Wild will

    Post-Delivery Feedback

    May 18, 2026

    Marmot brand has been a solid and reliable purchase over many years

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • Hunger

    Post-Delivery Feedback

    May 18, 2026

    The discounts were unbeatable and great quality items

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Amy

    Post-Delivery Feedback

    May 17, 2026

    I’ve always loved Marmot. I bought a great rain jacket at a great price and now I intend on buying a down hoodies vest. I was an avid skier back in the day and I’m happy to find the quality has stood the test of time.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Dan

    Post-Delivery Feedback

    May 16, 2026

    I ordered the Marmot 2 person Tungsten tent and had my order within a week. I haven’t had an opportunity to use it during a trip yet, but set up the tent in the yard just to check it out. Quality and the design both seem very good. In fact, the design is incredibly well thought out. Assembly instructions were even sewn into the storage bag so they would never get lost. Genius!!!

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 8
    • Customer Support: 8
    Full ratings for this review »
  • KitKat

    Post-Delivery Feedback

    May 16, 2026

    I think the Marmot brand is a strong contender in the outdoor gear market and I love all of the products I have had from them.

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Hate the heat

    Post-Delivery Feedback

    May 16, 2026

    The tops (mens’ and womens’ I purchased from Marmot were exceptionally comfortable. I wish there were a few more colors in the items I selected.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • youngtractorbeam

    Post-Delivery Feedback

    May 15, 2026

    I would recommend Marmot based on the quality of their products. The fit of the shorts I ordered were a bit blousy and a little too large in the legs/opening. I would prefer having a little more tapered fit. The fit was otherwise very good.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Maddie

    Post-Delivery Feedback

    May 15, 2026

    Buying this product was very simple, and I did a lot of research before purchasing this item. Marmot’s website made it easy to read all specifications and details to ensure I was making the right choice. They kept me updated on all shipping and packing information, and my product came on time and no issues!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Goldy

    Post-Delivery Feedback

    May 13, 2026

    I have purchased and worn Marmot clothing and gear since 1990's. One of my favorite brands for durability and fit.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • hjp3

    Post-Delivery Feedback

    May 13, 2026

    Everything was great. I needed some sleeping bags, Claude recommended some options, and the best price/quality ratio was for the marmot ones. Bought them and they got at the expected date (this was very important, as I was leaving for Argentina two days later) Thanks!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • KSako

    Post-Delivery Feedback

    May 12, 2026

    I continue to love shopping with Marmot. They have very high-quality durable products that I use for years. They also typically fit well and have great color options, which are important to me as my backpacking kit is typically bright natural colors (blues, greens, and pinks). I also love the down jackets for their extreme warmth.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Kmj

    Post-Delivery Feedback

    May 12, 2026

    Excellent products, great shopping experience.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 12, 2026

    Rain pants arrived quickly and the fit is perfect.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Clint

    Post-Delivery Feedback

    May 11, 2026

    Love the new sleeping bag. I've had Marmot's 0 deg bag for almost 20 years and it's still in great shape. Marmot is the only bag I'd ever consider.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • outdoorer

    Post-Delivery Feedback

    May 11, 2026

    good quality and perfect fit

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Dude

    Post-Delivery Feedback

    May 11, 2026

    Found a breatheable rain jacket that fits perfect. The product has been tested and it works great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Hoosier Hokum

    Post-Delivery Feedback

    May 11, 2026

    As usual, the Marmot shirts I ordered were as described including size and fit . Prompt shipping. Quality is superb. Would certainly continue to order from Marmot.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Eric

    Post-Delivery Feedback

    May 11, 2026

    Bought two Echo Featherless Insulated Jackets, one in a medium and one in a large to determine which size fit best. The products were available in all sizes and colors I was looking at, and both arrived on time as expected. I'm between a medium and large for most jackets. I wear a large size shirt, but jackets tend to get a little baggy looking. The medium fit perfectly for me (a little tighter). The return process for the large was pretty seamless as well! I bought these jackets to compare against Patagonia's similar offering, and Marmot's was clearly the winner for a "traditional" puffer jacket. Patagonia's felt too technical and light, and while I'm sure it was just as warm, I was also after the aesthetic, not just the performance.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • MP

    Post-Delivery Feedback

    May 10, 2026

    Marmot continues to be a high quality product with better value in my opinion than lots of competitors. They always have the clothing type I’m looking for! I just wish they sold bags and packs.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • JK

    Post-Delivery Feedback

    May 9, 2026

    I’d been looking for rain pants on various other sites, but could never find my size anywhere at the right price. I ended up going straight to the source, got an even better deal and the size/color that I wanted.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Tricia

    Post-Delivery Feedback

    May 9, 2026

    Fabulous raincoat! Stylish, beautiful color and truly keeps me dry !!! It ask helps with wind protection effectively

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Jeremy

    Post-Delivery Feedback

    May 9, 2026

    Easy to order... great products. I'd recomment

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Steve

    Post-Delivery Feedback

    May 7, 2026

    I needed a winter insulated jacket. I'm fairly petite and had been trying numerous jackets from various companies. Nothing fit great. I ordered the Marmot Echo, as it was on sale, but the smallest size available was an S and not XS. Wish I could get an XS as the S that was shipped is a bit big on me. Also, the jacket arrived a day later than estimated. Not a huge deal, but was kind of disappointing yesterday (the ETA day).

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    • On Time Delivery: 3
    • Customer Support: N/A
    Full ratings for this review »
  • Maben

    Post-Delivery Feedback

    May 7, 2026

    The rain jacket was not only very handsome but also very functional. The color combination was very current and outdoor-like.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • gtg742t

    Post-Delivery Feedback

    May 7, 2026

    I bought some items from Marmot that were in an end of season sale. Pricing was great for the items and I even got some more off for becoming a member of their rewards program. I did have an issue where the price of two of my three items were cheaper than what I paid, even with the additional discount of being a rewards member. I contacted customer service on Sunday (5/3) and as of today (5/7), I still have not heard anything. The amount of the price difference is more than $10 so I am interested in a resolution. I liked the shirt so much I went and bought another one in a different color. The shipping was fast and reasonable ($6).

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 3
    Full ratings for this review »
  • Jicamo

    Post-Delivery Feedback

    May 7, 2026

    I was tasked with selecting a style for our construction project jackets. I thought to myself what jacket do I own or have I seen that fits well, is great for layering, and that has lasted me over the past few years. I could really only think of a Marmot zip up I have owned for over 2 years. Its my easy choice for when I am on the run and know the weather in SF will have its mood swings. After pitching the brand to my team I could already tell how excited people were.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: 8
    • Customer Support: 6
    Full ratings for this review »
  • M Foreman

    Post-Delivery Feedback

    May 7, 2026

    Received items, appreciated the 30% discount, but did not like that I couldn't exchange for a larger size. So I lost the 30% discount and will not reorder due to not receiving the same discount as my initial order.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Meow

    Post-Delivery Feedback

    May 6, 2026

    I purchased a rain jacket for hiking throughout the year. I wanted a 2L so I went with marmots 2L since it was on sale. When I received it the quality felt great.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    • On Time Delivery: 8
    • Customer Support: 8
    Full ratings for this review »
  • RadlerKC

    Post-Delivery Feedback

    May 6, 2026

    Over many years, I've purchased Marmot products and loved them all. This is my second direct purchase of Marmot products and the experience is excellent. While I purchase items from other outfitters, Marmot is on my short list for quality, functionality, and design.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Adventur US

    Post-Delivery Feedback

    May 6, 2026

    It was not super clear how to start a return on your website.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: 9
    • Customer Support: 6
    Full ratings for this review »
  • Sarah

    Site Experience Feedback

    May 5, 2026

    Many times over the course of a week my order was declined or failed to process. The call representative unable to help ans said she would pass my info to someone who could help and I could expect an email within 1-2 business days. I never received that email. This has been an unpleasant experience.

    • Overall Rating: 3
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • MM

    Site Experience Feedback

    May 5, 2026

    I was making a purchase and was offered a first time 15 percent off which was added by Marmot without a hitch before placing my order

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Happy in Sun Valley!

    Site Experience Feedback

    May 5, 2026

    Easy to shop, check out, and pay.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JKB

    Post-Delivery Feedback

    May 5, 2026

    I kept "eyeing", this sweatshirt in the Seattle airport and then I decided to purchase online. Can't wait to wear it.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Martin

    Site Experience Feedback

    May 5, 2026

    All went smoothly

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    May 5, 2026

    Wish we were able to stack more discounts!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ali

    Site Experience Feedback

    May 5, 2026

    I have been researching 3 person tents for months now. I am replacing an old very used 3 person tent from Marmot. There are so many options out there and I went with a brand I know and trust. Once I decided, the transaction was simple and was happy to have free shipping. I always try to buy directly to support the company.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
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