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Levenger Customer Reviews

Levenger holds a 9.3/10 overall rating and 1,814 verified post-delivery reviews on Bizrate.

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Certified
Most Current Certification:
Sep 14, 2026
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

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Post-Delivery Feedback - 1,814 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.5out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

87%89%
Neutral rating icon

Neutral

7%5%
Negative rating icon

Negative

6%7%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

8.3 out of 10

Site Experience Feedback - 1,637 Reviews

Overall Satisfaction:

9out of 10

Would Shop Here Again:

9.2out of 10

Likelihood To Recommend:

9.1out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

75%77%
Neutral rating icon

Neutral

16%13%
Negative rating icon

Negative

9%10%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.8 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.9 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.8 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.3 out of 10

Recent Reviews for Levenger

Showing 1 - 50 of 3,451

  • Gina

    Post-Delivery Feedback

    Sep 13, 2026

    Products are of excellent quality and a pleasure to use.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Jorge

    Site Experience Feedback

    Sep 13, 2026

    Easy to use, very user friendly. I never have a problem with Levenger.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 13, 2026

    Easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Suzi

    Site Experience Feedback

    Sep 13, 2026

    Very good website. Clear descriptions, excellent pictures and products

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • No nick names

    Site Experience Feedback

    Sep 13, 2026

    Great thanks Improving

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 13, 2026

    Quality of products is superior and it keeps me coming back through the years!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Stac

    Post-Delivery Feedback

    Sep 13, 2026

    I needed gift and searched. This company came up with incredible pens

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Walter

    Site Experience Feedback

    Sep 13, 2026

    En general es una buena opción para encontrar materiales útiles como algunos tipos de papeles específicos.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • pen box

    Site Experience Feedback

    Sep 12, 2026

    Crisp

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Levenger is bad.

    Post-Delivery Feedback

    Sep 12, 2026

    For the price I paid and also having to pay for shipping as well, the product quality was extremely poor and the delivery too slow.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 12, 2026

    Web: The website loads slowly, and if you click into a product to view detail, when you go back in the browser you start over instead of going to where you were browsing. Checkout: I purposely selected items that indicated free shipping, however I was charged for shipping. I tried to call customer service before checking but they are closed on Saturdays. I have rewards that are expiring in 10 days (and represent about $100 in prior spending), but I could not use them because I had a reward for singing up for texts. I ultimately removed $50 from my cart. Shipping is $18, which is higher than any shipping I am willing to pay from another online vendor. I love Levenger products and have been a customer for more than 20 years, but the limitations with coupons/rewards and ridiculous shipping may have me looking elsewhere in the future.

    • Overall Rating: 6
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Bert

    Post-Delivery Feedback

    Sep 12, 2026

    It's simply a good fountain pen ink for a good price. Glad to know I can still get this.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Rian

    Site Experience Feedback

    Sep 12, 2026

    Good

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Muckie

    Post-Delivery Feedback

    Sep 12, 2026

    They have very nice pens --- can be customized with initials, a name, etc... If you don't want to bust the bank, they seem to have some sale & clearance items. Very happy with my purchase recently.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • rm

    Site Experience Feedback

    Sep 12, 2026

    Site hard to navigate. It was impossible to tell what some of the products are (what's included, what the materials are...) I signed up for free shipping and other discounts by providing email, but in the end, was charged a LARGE shipping fee.

    • Overall Rating: 2
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    Full ratings for this review »
  • Art

    Post-Delivery Feedback

    Sep 12, 2026

    Superb products. Most are slightly pricey but they are so worth it.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • val

    Post-Delivery Feedback

    Sep 11, 2026

    its good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Jess

    Site Experience Feedback

    Sep 11, 2026

    I had a great experience purchasing from this company. Will do so again in the future!

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Suzanne

    Site Experience Feedback

    Sep 11, 2026

    The first time I tried to order, I was shocked to see that the order was being sent to my Florida address - I didn't seem to have been given a chance to pick my current address. It took me half an hour waiting on the phone to reach a representative. Happily, she was able to cancel the original order and I changed my default address so the same mistake would not happen again. But the experience was stressful.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Bambam

    Post-Delivery Feedback

    Sep 11, 2026

    I love purple and Levengers provides purple inks and many splendid colors! Their writing instruments are absolutely just the very best quality and I have many and also they are well loved gifts I give to others and the variety is exceptional too! I remain their customer as long as I remain alive! Thank you

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Mrcub

    Post-Delivery Feedback

    Sep 11, 2026

    Purchased a wooden box with drawer that holds 20 pens. Was pleasantly surprised by the product quality, particularly for the price.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Allegra

    Site Experience Feedback

    Sep 11, 2026

    Have tried a few times to order 1 item & screen disappears, changes or morphs. I ordered what I really didn’t want on this order bc original was never retrieved. I like the catalog but items are often not on sale.

    • Overall Rating: 7
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Rae

    Site Experience Feedback

    Sep 11, 2026

    I love the ease of use of the website

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Cooker

    Post-Delivery Feedback

    Sep 11, 2026

    Levenger offers some of the nicest pens and writing accessories in the country. The products are good quality and they accomplish what I am looking for from them.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Writer

    Post-Delivery Feedback

    Sep 11, 2026

    The book about memoir writing is a real disappointment. After you get started, it is the same thing for each section. Very disappointed.

    • Overall Rating: 6
    • Would Shop Here Again: 6
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 11, 2026

    Your on-line ordering process is WAY too cumbersome. Also, you stuck a return charge into my order and I did not want that.

    • Overall Rating: 3
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 3
    Full ratings for this review »
  • Deryl

    Site Experience Feedback

    Sep 11, 2026

    I always have a great experience with Levenger's website and shopping. I have never been disappointed in any product I have purchased. I find everything easy to find and prices are upfront and clear. Good job!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Happy Writer

    Site Experience Feedback

    Sep 11, 2026

    Easy to use - love the "on sale" items.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • DeltaD

    Site Experience Feedback

    Sep 11, 2026

    Love Levenger. Bought from you over the years. Have a Lap Desk I probably bought 15 to 20 years ago and still use.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Rudean

    Post-Delivery Feedback

    Sep 11, 2026

    High quality products, admirable packaging, prompt delivery, quite reasonable pricing, exclusivity

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Gigi

    Post-Delivery Feedback

    Sep 11, 2026

    As always I love the quality of the items I ordered from Levenger. I can always count on items being as described.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Fran

    Site Experience Feedback

    Sep 11, 2026

    :)

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Sep 11, 2026

    Too expensive Inferior quality Slow turnaround

    • Overall Rating: 3
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 7
    • Customer Support: N/A
    Full ratings for this review »
  • Emily B

    Site Experience Feedback

    Sep 10, 2026

    I loved the photos, helped me decide what I wanted.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Sep 10, 2026

    Good experience and I love my product

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Mary

    Site Experience Feedback

    Sep 10, 2026

    Excellent unique products , customer service Excellent

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Profesr B

    Post-Delivery Feedback

    Sep 10, 2026

    I have been a loyal customer for years and I am always satisfied with the service and the products. I have no recommendations.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • jgatCC

    Site Experience Feedback

    Sep 10, 2026

    It was a bit tricky in that, having received Levenger Fall Sale, it took extra time, for me, to match/compare items from Fall Sale with your online shop. I shop catalogue and online at the same time to get more information, get more and better photos, and avoid or at least minimize having overlooked the “FINE PRINT”. The old adage is, “what the LARGE PRINT GIVETH, the small print taketh away”. And finally, by shopping online while simultaneously using hard copy lesser content of sale catalogue, I can better choose the item most likely to fit my needs (even though the item online might not work with my budget). He

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Rusty

    Post-Delivery Feedback

    Sep 10, 2026

    I'm a Girl Scout leader and ordered the journal for one of my Cadette Girl Scouts (Middle School ages) They are working on a badge requesting them to write their emotional ups and downs, then we talk about it to help them negotiate the teen years. This girl is from a challenging family and couldn't afford to buy a journal. She needs this badly.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • TLM

    Site Experience Feedback

    Sep 10, 2026

    Simply and easy to navigate

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Will

    Site Experience Feedback

    Sep 10, 2026

    Good selection of options for item purchased.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • BKM

    Site Experience Feedback

    Sep 10, 2026

    Always a good experience

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Leesha

    Post-Delivery Feedback

    Sep 10, 2026

    I feel processing the order takes a little longer before giving the track #. The secured packaging is very good. The quality of the items are good.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Chicagoland Customer

    Site Experience Feedback

    Sep 10, 2026

    Appreciate availability of horizontal memo paper and notes!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 10, 2026

    No picture of the pen refil to see if it's the same. Picture was blurry.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 10, 2026

    Quality at a fair price.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 10, 2026

    Your descriptions sizes can be challenging in your lined paper assortment.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • HoosierPatterson

    Site Experience Feedback

    Sep 9, 2026

    Godo expeience.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • TAB

    Post-Delivery Feedback

    Sep 9, 2026

    Great product. Ahead of time delivery. Well packaged. couldn't ask for more!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Sep 9, 2026

    I’m very disappointed in my most recent order. The paper punch I purchased sticks and at times & a set of discs were missing from my order. Although the missing discs are being sent, there was no priority given to shipping the items to me. It has now been a week since I notified Levenger of their mistake and they are now just sending a replacement, which se ma to be shipping extremely slowly because it’s not expected to arrive until next week some time. Do better, Levenger. Your prices are way too high for this type of service.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
Levenger Customer Reviews | Verified Customer Reviews at Bizrate Surveys