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Levenger Customer Reviews

Levenger holds a 9.3/10 overall rating and 1,848 verified post-delivery reviews on Bizrate.

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Certified
Most Current Certification:
Jul 30, 2026
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

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Post-Delivery Feedback - 1,848 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.5out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

85%88%
Neutral rating icon

Neutral

9%8%
Negative rating icon

Negative

6%4%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

7.4 out of 10

Site Experience Feedback - 1,663 Reviews

Overall Satisfaction:

9out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.2out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

76%76%
Neutral rating icon

Neutral

17%15%
Negative rating icon

Negative

7%8%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.8 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.1 out of 10

Variety of Shipping Options

Desired shipping options were available

8.6 out of 10

Recent Reviews for Levenger

Showing 1 - 50 of 3,511

  • BC

    Site Experience Feedback

    Jul 29, 2026

    Excellent. But should have offered discount and code.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • ML

    Post-Delivery Feedback

    Jul 29, 2026

    Love Levenger!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • V

    Post-Delivery Feedback

    Jul 29, 2026

    My new pen is perfectly great as have all my previous Levenger pens been. EXCEPT- I ordered it monogrammed and it came blank Hoping I was not charged for engraving!

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 7
    Full ratings for this review »
  • Mique

    Post-Delivery Feedback

    Jul 29, 2026

    I have been buying cabinets and storage items from Levenger for over 40 years. I am still using the many products I have bought from this company. The book boxes have been with me through 3 major moves and they STILL look as good as new. Levenger sells quality products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Suburban Chicago Fan

    Post-Delivery Feedback

    Jul 29, 2026

    I am very much a fan of the True Writer ballpoint pens. I had gone to gel pens when arthritis in my hands became quite an issue, but was never satisfied - ink soaking through paper, not drying fast enough and getting inadvertently messed up when touched - just not acceptable. So I went back to the ballpoint pen. I continue to highly recommend them and live with the knowledge that when I must write for a longer period of time I simply have to use Tylenol and ice my hand occasionally! I am defective. True Writers are the best.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Keikoe

    Post-Delivery Feedback

    Jul 28, 2026

    I accidentally ordered a duplicate pen. Since this was in the evening, there was no way to contact the seller. I called them the next morning three minutes after they opened. I was told I could not cancel the order because it was in process. I doubt that. I will be returning the duplicate and likely not ordering from them again.

    • Overall Rating: 3
    • Would Shop Here Again: 3
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 4
    Full ratings for this review »
  • Bobbie B

    Site Experience Feedback

    Jul 28, 2026

    Challenging to find all sale items, but happy with selection.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 28, 2026

    Love Pen but they didn’t put name on pen that I ordered . I will contact them tomorrow

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • newsnow

    Site Experience Feedback

    Jul 28, 2026

    I use Levenger products every day on my job as an accounts receivable manager. The Circa letter size notebook is perfect for keeping me organized.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Anonymous

    Site Experience Feedback

    Jul 28, 2026

    I paid top dollar for ruled index cards and then felt gouged by the shipping fee.

    • Overall Rating: 6
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 28, 2026

    Great products!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Julie

    Post-Delivery Feedback

    Jul 28, 2026

    I was browsing for a birthday gift. I found a Carrie Plus bag that I thought would be a good gift. It exceeded my expectations in quality.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Vic

    Site Experience Feedback

    Jul 28, 2026

    Usually good quality products, and priced accordingly. I expect a bit friendlier experience and less bait/switch discount advertising.

    • Overall Rating: 4
    • Would Shop Here Again: 4
    • Likelihood To Recommend: 3
    Full ratings for this review »
  • FordLake

    Site Experience Feedback

    Jul 28, 2026

    Just a standard purchase of ink refills from a company we trust.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • JP

    Site Experience Feedback

    Jul 28, 2026

    The personalization should have a preview to see how is going to look instead of surprises.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Ed Beale

    Post-Delivery Feedback

    Jul 28, 2026

    Nice pen to go with my GFeller leather notebook case. (You should really carry their products hint hint). It's the Nautilus pen, with vintage charm and fits the pen loops snuggly. What in kinda funny: I put the pen case next to another similar case and guess what? They're a perfect match. I had no idea I already had one of the pens from the same Vintage series. Very cool and useful product. Thank you.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 7
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 28, 2026

    I have looked and researched many planners. Last year I ordered the daily Circa pages. I've gone back to the Circa weekly. It has everything I need. My fantasy self always wants to decorate a planner, but my practical self likes the look and structure of the Levenger planner.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • dapaul22303

    Post-Delivery Feedback

    Jul 28, 2026

    As always, I am very pleased with the product I purchased. I have never had a problem with them and everything I have gotten has been of the highest quality. I enthusiastically recommend them to anyone.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jul 28, 2026

    I hate that there’s a pop up every time I go to a new screen within the site. If I exit out of signing up for whatever the offer is once, don’t make me do it a million more times.

    • Overall Rating: 6
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • ConsumerCellularLawsuit

    Post-Delivery Feedback

    Jul 28, 2026

    The "online" experience - in contrast to in-store or traditional mail order - certainly seems "junky" in comparison to the high-quality Levenger products themselves.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • AL

    Site Experience Feedback

    Jul 28, 2026

    No problems.

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Leather Lover

    Post-Delivery Feedback

    Jul 28, 2026

    As always, my Levenger order arrived promptly, packaged stoutly, and the items are well made and super functional. Especially love it when someone spots the discrete gold embossed name on my cross-body bag and says, “Oh, you have a Levenger”!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jul 27, 2026

    Overall good, your search function could be improved when I search for dashboards it didn’t immediately provide them to me even when I searched by insert it didn’t come up as well I had to scroll through quite a few listings to get to what I needed

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Cassie

    Site Experience Feedback

    Jul 27, 2026

    You should be able to use all your points at one purchase ! I earned them. I shouldn’t have to go on again within 24 days before they expire and pay again for shipping.

    • Overall Rating: 6
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Lovepaper

    Post-Delivery Feedback

    Jul 27, 2026

    I love my 2027 agenda. It thin and pack with pages to keep me organized. I love writing my daily schedule. The grids provided are super. Hard to find in the US

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Lani Sue

    Post-Delivery Feedback

    Jul 27, 2026

    Recently I returned to writing with a fountain pen. I have written with pencils (Blackwing) for years, but for some reason I wanted to experience the feeling of flowing ink on paper. So, I purchased a fountain pen from Levenger and wanted to have a supply of ink so I would not run out. It's so much fun to write now! I also purchased Rollerball Refills. I now have a pen ready to write in black and another one ready to write in red. How awesome!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jul 27, 2026

    As a customer for over thirty years, I have shopped in your physical store. We moved and now must shop online. The order process was a bit complicated...kept insisting on adding items to the list and charging me extra. Preferred the interactions at the physical store. Perhaps there is a great deal of AI involved witht the online process. Oh well....I do like Levenger's.....

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • David

    Post-Delivery Feedback

    Jul 27, 2026

    This capless rollerball pen is beautiful and writes very smoothly

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • A writer

    Post-Delivery Feedback

    Jul 27, 2026

    Purchased an item as a gift. It arrived with a monogram. Customer service took care of having a non monogramed replacement sent. All good!!

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 10
    Full ratings for this review »
  • Anne

    Site Experience Feedback

    Jul 27, 2026

    Website is easy to navigate.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Captain

    Site Experience Feedback

    Jul 27, 2026

    I also need rollerball refills but did not see any just like my rollerball pen uses - numbers on refills would be very helpful.

    • Overall Rating: 6
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Lau

    Post-Delivery Feedback

    Jul 27, 2026

    The website said the pens I ordered were in stock but, thus far, all I've received are emails telling me my order is delayed. In the meantime, I've ordered and received pens from OTHER places that said they had the pens in stock and actually did. You lied and I do not like it.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: N/A
    Full ratings for this review »
  • Bw42

    Post-Delivery Feedback

    Jul 27, 2026

    Great color choice, love my new pen

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Michael

    Post-Delivery Feedback

    Jul 27, 2026

    Levenger consistently offers quality products at fair prices.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • BERT

    Post-Delivery Feedback

    Jul 26, 2026

    Could not find this product anywhere else.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • SLK

    Site Experience Feedback

    Jul 26, 2026

    The shopping experience on the Leveger site is always straightforward and helpful. The navigation is clear, the items are always described well with clear pictures. It helps that I’ve been a customer of Levenger for a couple of years, but even when it was a new experience it’s been a well-designed site, and does what a good shopping experience can do—make you want to buy more.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Webb

    Post-Delivery Feedback

    Jul 26, 2026

    I ordered 2 different sized caddys. I got 2 tjw same.I expected a discount or % off or something ya'll advertize. I spent over $90 for 2 small caddys that were about $30 each.I don't get what happened. I can't imagine why S&H would cost around $30. The caddies don't look particularly special. This is the 1st time my order isn't correct. I am disappointed & anxious to hear details about what happwned.

    • Overall Rating: 3
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Dave

    Post-Delivery Feedback

    Jul 26, 2026

    Really neat office products - unmatched!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Mags

    Post-Delivery Feedback

    Jul 26, 2026

    Was grateful to see the product I wanted and purchase it.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Christine

    Post-Delivery Feedback

    Jul 26, 2026

    I would recommend Levenger because they offer quality products at reasonable prices.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Bob

    Post-Delivery Feedback

    Jul 26, 2026

    Prompt delivery. Wonderful and classy wrapping and presentation. My items will make great packages under the tree this Christmas. Terrific catalog of items but IO would like to see more desktop shelving/drawer options. Will highly. recommend to friends.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • LindaM

    Post-Delivery Feedback

    Jul 26, 2026

    I purchased the 2027 junior planner refill; I've been using these planners for years. They are the perfect size and have lined sections for each day's entry. Also purchased the junior folio, which is a gorgeous blue color, to use for various notes and lists. The product quality is excellent.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Levenger Lucky

    Post-Delivery Feedback

    Jul 26, 2026

    I needed a replacement refill for a unique pen. Levenger customer service replied promptly to my e-mail identifying two different options for refills. The ballpoint refill I selected works excellently and I am very satisfied with my overall Levenger experience.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Rudean

    Post-Delivery Feedback

    Jul 26, 2026

    High quality product, anesthetic packaging, quick delivery,

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • SDG

    Post-Delivery Feedback

    Jul 26, 2026

    Levenger has no equal in the marketplace for their customer service and wide range of high quality home and office, reading and wrting products many of which are unique.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 10
    Full ratings for this review »
  • Hassan

    Site Experience Feedback

    Jul 26, 2026

    I wish the limited edition items were a seasonal thing, but overall an excellent experience

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jul 25, 2026

    Great website. I found what I needed. The pop up for special offers to save after submitting email or phone number is slightly annoying.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ruth

    Site Experience Feedback

    Jul 25, 2026

    Too many clicks to get to see what sizes each of the notebooks were.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lulu P

    Site Experience Feedback

    Jul 25, 2026

    High quaility products, expensive

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Rebe_K

    Site Experience Feedback

    Jul 25, 2026

    Excellent selection of products, website was easy to navigate.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »