Levenger Customer Reviews
Levenger holds a 9.3/10 overall rating and 1,804 verified post-delivery reviews on Bizrate.
Levenger Rating
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 86% | 88% |
 Neutral | 8% | 5% |
 Negative | 6% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
8.1 out of 10
Overall Satisfaction:
8.9out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 74% | 73% |
Neutral | 17% | 17% |
Negative | 9% | 10% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.8 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
7.9 out of 10
Shipping Charges
Satisfaction with shipping charges
7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.4 out of 10
Recent Reviews for Levenger
Showing 1 - 50 of 3,466
Dr Breakfast
Site Experience FeedbackSep 3, 2026
Difficult to locate products (especially calendars), once signed in had trouble getting back to site (no "continue shopping" button), high shipping costs. I do like the bomber jacker products and the circa calendars.
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Topher
Site Experience FeedbackSep 3, 2026
Great website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 3, 2026
Levenger has the best quality, variety, service, and prices for all of your planners, writing instruments, and paper needs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 3, 2026
Never disappointed by purchases from Levenger. I’m a very writing it down person so the things I choose really feed that trait.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Let’s Shop
Site Experience FeedbackSep 3, 2026
Password
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Darcy
Site Experience FeedbackSep 3, 2026
difficulty trying to make final purchase,, had to log out then log back in...l.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
FrenchRevolution
Site Experience FeedbackSep 3, 2026
Not very big selection
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackSep 3, 2026
This is overpriced and I even bought it on sale. Franklin has much better prices. Doesn't even offer calendars that I want. Hole punches are ridiculously priced. oh and the packaging is RIDICULOUS! So much to recycle. I'm just ordering an organizer
- Overall Rating: 5
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 2
- Customer Support: 2
routine purchase
Site Experience FeedbackSep 3, 2026
routine. I knew ahead of time what i wanted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sam
Post-Delivery FeedbackSep 3, 2026
If you need a specific nice business/work item, like a fancy lapdesk, pen, etc., these guys are great. Including for gifts. I needed a new work bag and got one that is nice, professional, and surprisingly affordable.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
- On Time Delivery: 8
- Customer Support: 6
Online Shopper
Post-Delivery FeedbackSep 3, 2026
Usually, deliveries by Levenger are on time, because they come when expected. This last time, the delivery came very unusually late. I was very disappointed.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 6
- Customer Support: 8
humnbrds
Site Experience FeedbackSep 2, 2026
I am always delighted to visit Levenger. The site is user friendly, the ink colors are rich and nicely saturated. Today I wanted to purchase the black nib in medium. I may order the broad in the future. Everything was seamless including payment. Great company!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Babs
Site Experience FeedbackSep 2, 2026
The website was easy to use. I love Levenger. One small critique I didn’t know I could not I Use my rewards dollars with the clearance discount. Just something I wish was clearer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 2, 2026
Fast and good price
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 2, 2026
You are already overpriced and your shipping charges are high and then you can’t even ship in a timely manner. Other places offer free or reasonable shipping charges for faster delivery.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
Online Shopper
Site Experience FeedbackSep 2, 2026
It was hard to navigate. The pop up kept popping up. I found it hard the way I had to start t the beginning to continue shopping
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 2, 2026
I like your products but it is very frustrating that you will not accept our business phone number as a valid number. I do not like to use my personal cell number but I had no choice because I could not place the order if I didn't.
- Overall Rating: 3
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
Wali
Post-Delivery FeedbackSep 2, 2026
The page nibs were as I expected. I prefer them to staples for not damaging the paperwork, not nicking my fingers when removing and they are attractive.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
AnnaPink
Site Experience FeedbackSep 2, 2026
Fantastic as always
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 2, 2026
the ink is great and lastsich longer than other refills
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackSep 2, 2026
Website was jumping all over. Took me forever Site kept losing everything in my basket. Did that about 10 times. Then finally upon checkout. It failed to take discount codes CLEAR35 or LOVE2026 so I didn’t get free shipping or anything. Plus that, it just automatically accepted my order and charged me the entire amount without me ever pressing any button to actually place my order. Im asking you all yo at least refund me the shipping cost since the code LOVE2026 should have provided me that. Not s fun shopping experience at all today. Mrs. Norma Hickenbotham, Pensacola, FL 850-207-9330 Please advise if you will refund me the shipping on this order. If not, please cancel entire order.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Otiosion
Post-Delivery FeedbackSep 2, 2026
Online catalog was clear about the products & I had no problem ordering what I needed. Delivered quickly, excellent quality as usual. I have been using Levenger products for many years and will continue doing so, Deo volente !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Btomey
Site Experience FeedbackSep 2, 2026
The notepad I ordered was noted in red that it had free shipping. However when I checked out, I did pay shipping and there was not an option for free shipping.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Sarah S
Post-Delivery FeedbackSep 2, 2026
Levenger was having its annual refill and Freeleaf sale, and I really took advantage of it. Not only did I buy Circa refill paper, but I also splurged on a Freeleaf notepad set with gold-edged pages!! It's simply gorgeous!! I love Levenger's products. I have been purchasing them for over 15 years. If you ever need or want high-quality analog paper, cards, or gifts, Levenger is the place to purchase them. They also sell purses, totes, bags, and some desktop furniture/organizers. You really should take the time to peruse their website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Linda
Post-Delivery FeedbackSep 2, 2026
Product is great, but shipping is too slow.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: 3
- Customer Support: N/A
2ampen
Site Experience FeedbackSep 1, 2026
Very clunky. Could not use rewards points & do not know why. What is the point of being loyal? The 2.98 for return shipping is chintzy and takes away from the highbrow design of the site. I think perhaps a new marketing strategy is in order.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackSep 1, 2026
The recommendations aren’t matching the item , like the Stanley refills don’t show all Stanley journals that they match.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeanne
Post-Delivery FeedbackSep 1, 2026
Love all products from Levenger!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Coco
Site Experience FeedbackSep 1, 2026
I am very excited about the product. As a new buyer, I was a little confused with how it all went together, but I am hoping I ordered the correct items!
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Stacey
Site Experience FeedbackSep 1, 2026
We are always impressed with the quick response and excellent customer service. Custom products are excellent quality and durable. They look great, too!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dotchie
Site Experience FeedbackSep 1, 2026
Great circa products. No sketchbook refill paper available that I could find. Difficulties with search, overly fussy about how I looked for paper I wanted to limit visual clutter. I felt the sale was trying to slow me down. Also shipping should be flat-out free over a certain amount and maybe because I was firced to re enter so many times I did’t even get it right because I foolishly tried to add fav copper nibs, but special price wasn’t quite as good for me. If I did end up paying more than I should have because of vision, will ne pissed! Accessibility option slowing and annoying for me
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Cathy
Site Experience FeedbackSep 1, 2026
I like Levenger's products and browse sale items.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Chemtechie
Site Experience FeedbackSep 1, 2026
It sometimes skips around when going back and forth on pages instead of going back to where I was
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SzsHmbrt
Site Experience FeedbackSep 1, 2026
Pens are well made and absolutely gorgeous. I also Use your freeleaf items, the paper thickness is wonderful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 1, 2026
I found the Levenger website challenging due to the continual need to click on the X every time I chose to move to a new page, item, etc. I like the Levenger products so I was willing to continue with the challenging nature of the website. But if I had no experiences with the product I would have just stopped the whole purchasing process. It was aggravating. I have never encountered this ordering experience with your website and I have been ordering items from you for 25+ years. The changes that have been made seem unnecessary, from my standpoint. I am sorry for these challenges because I always enjoyed looking at your products and normally purchasing something different, or new. This time, I got what I needed and then checked out. Which is disappointing to me, but unfortunately I just could not stay on the website.
- Overall Rating: 2
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Peezie Anne
Site Experience FeedbackSep 1, 2026
I love the Levenger products, and wanted to take advantage of their Labor Day sale. But I was disappointed that they charged me for shipping on such a large order. In previous purchases, I paid no shipping for orders over $50 or $100. Other than thar, my shopping experience was very good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shaul G
Site Experience FeedbackSep 1, 2026
Very disappointed to see clearance, with such a poor reduction in price!!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rae
Site Experience FeedbackSep 1, 2026
I wish shipping wasn’t so high and take so long and I probably would order more. But I love the notebooks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Just an average customer
Post-Delivery FeedbackSep 1, 2026
This is where your survey gets annoying. Survey already covered my customer loyalty and Levenger preference.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 31, 2026
Being doing business with Levenger for over 40 years! I like the quality of all of my choices of merchandise I bought from Levenger, and will continue buying from you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Mona
Site Experience FeedbackAug 31, 2026
Their products are amazing. They are high quality (almost heirloom quality). In this digital age it is so refreshing to find a place that still values the handwritten word. Levenger is my favorite splurge!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cprs Kirkland
Post-Delivery FeedbackAug 31, 2026
I got my son a surprise gift for his job promotion. have not given it to him yet. I'm sure he will love it. I will let everyone know.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
VAVpiano
Site Experience FeedbackAug 31, 2026
Thank you for your unique items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Books+Bags
Post-Delivery FeedbackAug 31, 2026
I've loved the library bags for quite some time and finally bought each size of the New York library one, one of each size. I love the quality and the novelty of the library labeling. I like them so much that I bought this latest one for a friend who loves Boston.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
nada
Post-Delivery FeedbackAug 31, 2026
Emily Dickinson note pads set of two are perfect for gifts for my literary friends at my 90th birthday party. For sophisticated gifts, Lavender is good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Toadking
Post-Delivery FeedbackAug 31, 2026
Wonderful writing instruments and paper. Large, often unique, selection. Highly recommend.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: N/A
Camille
Site Experience FeedbackAug 31, 2026
I really enjoy this website. All of the information is clearly stated. The headers provide precise directions to each department. The pictures are clear and represent exactly what the item will look like.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SBLady
Site Experience FeedbackAug 31, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 31, 2026
O love the (new?) undated products - tey merge well with year's end.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackAug 31, 2026
It was fine. I was looking for a package of 22 for 1/4 inch disks and they were not on the list but appeared to be in the picture.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10