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Levenger Customer Reviews

Levenger holds a 9.3/10 overall rating and 1,804 verified post-delivery reviews on Bizrate.

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Certified
Most Current Certification:
Sep 3, 2026
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Customer Certified
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Post-Delivery Feedback - 1,804 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

87%89%
Neutral rating icon

Neutral

7%4%
Negative rating icon

Negative

6%6%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

8.1 out of 10

Site Experience Feedback - 1,663 Reviews

Overall Satisfaction:

8.9out of 10

Would Shop Here Again:

9.2out of 10

Likelihood To Recommend:

9.1out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

74%73%
Neutral rating icon

Neutral

17%16%
Negative rating icon

Negative

9%10%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.8 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.9 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.8 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

7.9 out of 10

Shipping Charges

Satisfaction with shipping charges

7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.4 out of 10

Recent Reviews for Levenger

Showing 1 - 50 of 3,467

  • humnbrds

    Site Experience Feedback

    Sep 2, 2026

    I am always delighted to visit Levenger. The site is user friendly, the ink colors are rich and nicely saturated. Today I wanted to purchase the black nib in medium. I may order the broad in the future. Everything was seamless including payment. Great company!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Babs

    Site Experience Feedback

    Sep 2, 2026

    The website was easy to use. I love Levenger. One small critique I didn’t know I could not I Use my rewards dollars with the clearance discount. Just something I wish was clearer.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 2, 2026

    Fast and good price

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 2, 2026

    You are already overpriced and your shipping charges are high and then you can’t even ship in a timely manner. Other places offer free or reasonable shipping charges for faster delivery.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 2, 2026

    It was hard to navigate. The pop up kept popping up. I found it hard the way I had to start t the beginning to continue shopping

    • Overall Rating: 5
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 2, 2026

    I like your products but it is very frustrating that you will not accept our business phone number as a valid number. I do not like to use my personal cell number but I had no choice because I could not place the order if I didn't.

    • Overall Rating: 3
    • Would Shop Here Again: 4
    • Likelihood To Recommend: 4
    Full ratings for this review »
  • Wali

    Post-Delivery Feedback

    Sep 2, 2026

    The page nibs were as I expected. I prefer them to staples for not damaging the paperwork, not nicking my fingers when removing and they are attractive.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • AnnaPink

    Site Experience Feedback

    Sep 2, 2026

    Fantastic as always

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Sep 2, 2026

    the ink is great and lastsich longer than other refills

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 2, 2026

    Website was jumping all over. Took me forever Site kept losing everything in my basket. Did that about 10 times. Then finally upon checkout. It failed to take discount codes CLEAR35 or LOVE2026 so I didn’t get free shipping or anything. Plus that, it just automatically accepted my order and charged me the entire amount without me ever pressing any button to actually place my order. Im asking you all yo at least refund me the shipping cost since the code LOVE2026 should have provided me that. Not s fun shopping experience at all today. Mrs. Norma Hickenbotham, Pensacola, FL 850-207-9330 Please advise if you will refund me the shipping on this order. If not, please cancel entire order.

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Otiosion

    Post-Delivery Feedback

    Sep 2, 2026

    Online catalog was clear about the products & I had no problem ordering what I needed. Delivered quickly, excellent quality as usual. I have been using Levenger products for many years and will continue doing so, Deo volente !

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Btomey

    Site Experience Feedback

    Sep 2, 2026

    The notepad I ordered was noted in red that it had free shipping. However when I checked out, I did pay shipping and there was not an option for free shipping.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Sarah S

    Post-Delivery Feedback

    Sep 2, 2026

    Levenger was having its annual refill and Freeleaf sale, and I really took advantage of it. Not only did I buy Circa refill paper, but I also splurged on a Freeleaf notepad set with gold-edged pages!! It's simply gorgeous!! I love Levenger's products. I have been purchasing them for over 15 years. If you ever need or want high-quality analog paper, cards, or gifts, Levenger is the place to purchase them. They also sell purses, totes, bags, and some desktop furniture/organizers. You really should take the time to peruse their website.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Linda

    Post-Delivery Feedback

    Sep 2, 2026

    Product is great, but shipping is too slow.

    • Overall Rating: 9
    • Would Shop Here Again: 7
    • Likelihood To Recommend: N/A
    • On Time Delivery: 3
    • Customer Support: N/A
    Full ratings for this review »
  • 2ampen

    Site Experience Feedback

    Sep 1, 2026

    Very clunky. Could not use rewards points & do not know why. What is the point of being loyal? The 2.98 for return shipping is chintzy and takes away from the highbrow design of the site. I think perhaps a new marketing strategy is in order.

    • Overall Rating: 6
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 1, 2026

    The recommendations aren’t matching the item , like the Stanley refills don’t show all Stanley journals that they match.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jeanne

    Post-Delivery Feedback

    Sep 1, 2026

    Love all products from Levenger!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Coco

    Site Experience Feedback

    Sep 1, 2026

    I am very excited about the product. As a new buyer, I was a little confused with how it all went together, but I am hoping I ordered the correct items!

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Stacey

    Site Experience Feedback

    Sep 1, 2026

    We are always impressed with the quick response and excellent customer service. Custom products are excellent quality and durable. They look great, too!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dotchie

    Site Experience Feedback

    Sep 1, 2026

    Great circa products. No sketchbook refill paper available that I could find. Difficulties with search, overly fussy about how I looked for paper I wanted to limit visual clutter. I felt the sale was trying to slow me down. Also shipping should be flat-out free over a certain amount and maybe because I was firced to re enter so many times I did’t even get it right because I foolishly tried to add fav copper nibs, but special price wasn’t quite as good for me. If I did end up paying more than I should have because of vision, will ne pissed! Accessibility option slowing and annoying for me

    • Overall Rating: 5
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Cathy

    Site Experience Feedback

    Sep 1, 2026

    I like Levenger's products and browse sale items.

    • Overall Rating: 10
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Chemtechie

    Site Experience Feedback

    Sep 1, 2026

    It sometimes skips around when going back and forth on pages instead of going back to where I was

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • SzsHmbrt

    Site Experience Feedback

    Sep 1, 2026

    Pens are well made and absolutely gorgeous. I also Use your freeleaf items, the paper thickness is wonderful.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 1, 2026

    I found the Levenger website challenging due to the continual need to click on the X every time I chose to move to a new page, item, etc. I like the Levenger products so I was willing to continue with the challenging nature of the website. But if I had no experiences with the product I would have just stopped the whole purchasing process. It was aggravating. I have never encountered this ordering experience with your website and I have been ordering items from you for 25+ years. The changes that have been made seem unnecessary, from my standpoint. I am sorry for these challenges because I always enjoyed looking at your products and normally purchasing something different, or new. This time, I got what I needed and then checked out. Which is disappointing to me, but unfortunately I just could not stay on the website.

    • Overall Rating: 2
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Peezie Anne

    Site Experience Feedback

    Sep 1, 2026

    I love the Levenger products, and wanted to take advantage of their Labor Day sale. But I was disappointed that they charged me for shipping on such a large order. In previous purchases, I paid no shipping for orders over $50 or $100. Other than thar, my shopping experience was very good.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Shaul G

    Site Experience Feedback

    Sep 1, 2026

    Very disappointed to see clearance, with such a poor reduction in price!!!!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Rae

    Site Experience Feedback

    Sep 1, 2026

    I wish shipping wasn’t so high and take so long and I probably would order more. But I love the notebooks

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Just an average customer

    Post-Delivery Feedback

    Sep 1, 2026

    This is where your survey gets annoying. Survey already covered my customer loyalty and Levenger preference.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 31, 2026

    Being doing business with Levenger for over 40 years! I like the quality of all of my choices of merchandise I bought from Levenger, and will continue buying from you.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Mona

    Site Experience Feedback

    Aug 31, 2026

    Their products are amazing. They are high quality (almost heirloom quality). In this digital age it is so refreshing to find a place that still values the handwritten word. Levenger is my favorite splurge!!!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Cprs Kirkland

    Post-Delivery Feedback

    Aug 31, 2026

    I got my son a surprise gift for his job promotion. have not given it to him yet. I'm sure he will love it. I will let everyone know.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • VAVpiano

    Site Experience Feedback

    Aug 31, 2026

    Thank you for your unique items.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Books+Bags

    Post-Delivery Feedback

    Aug 31, 2026

    I've loved the library bags for quite some time and finally bought each size of the New York library one, one of each size. I love the quality and the novelty of the library labeling. I like them so much that I bought this latest one for a friend who loves Boston.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • nada

    Post-Delivery Feedback

    Aug 31, 2026

    Emily Dickinson note pads set of two are perfect for gifts for my literary friends at my 90th birthday party. For sophisticated gifts, Lavender is good.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Toadking

    Post-Delivery Feedback

    Aug 31, 2026

    Wonderful writing instruments and paper. Large, often unique, selection. Highly recommend.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 7
    • Customer Support: N/A
    Full ratings for this review »
  • Camille

    Site Experience Feedback

    Aug 31, 2026

    I really enjoy this website. All of the information is clearly stated. The headers provide precise directions to each department. The pictures are clear and represent exactly what the item will look like.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • SBLady

    Site Experience Feedback

    Aug 31, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 31, 2026

    O love the (new?) undated products - tey merge well with year's end.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 31, 2026

    It was fine. I was looking for a package of 22 for 1/4 inch disks and they were not on the list but appeared to be in the picture.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sadie

    Post-Delivery Feedback

    Aug 31, 2026

    It shipped out quickly and arrived quickly. The items I got were of high quality and I’m happy with them. The paper for the notepads is surprisingly fountain pen friendly which is not a feature of every notepad.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Bobie

    Site Experience Feedback

    Aug 31, 2026

    I received these Levenger pens as a gift from a dear friend who has passed away She just loved your pens and how they wrote. Unfortunately I noticed that the ink was gone or dried up. So I ordered refills to keep her memory and enjoy writing with these beautiful pens.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lauren

    Post-Delivery Feedback

    Aug 31, 2026

    The tracking was a bit strange as it went from DHL to USPS- it was hard to track. And- I wish the item I had ordered (paper) would have shown out of stock when I originally went to but it- hopeful to receive this when it is back in stock.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Retired

    Post-Delivery Feedback

    Aug 31, 2026

    Excellent products. I’m never disappointed. Packaged well and meet my expectations.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Lisa A

    Post-Delivery Feedback

    Aug 31, 2026

    I recently received my Levenger order! As always, I felt like I was unwrapping a special gift! I would always recommend Levenger for yourself or a friend, although whatever I order is typically for myself because I love the products so much!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • MrBill

    Site Experience Feedback

    Aug 30, 2026

    Entirely positive experience, which is always the norm when shopping online with Levenger.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Gunzerina

    Site Experience Feedback

    Aug 30, 2026

    I didn't find the disk notebook materials I was looking for, but found something unique and perfect for my husband.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Mags

    Post-Delivery Feedback

    Aug 30, 2026

    Pleased with these journals. Love the design.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Paperlove

    Site Experience Feedback

    Aug 30, 2026

    Website was easy to use.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Cris

    Post-Delivery Feedback

    Aug 30, 2026

    I needed some ball point pen refills. My pen was from Levenger's, so I went to the Levenger website and they had the refills for sale so I bought some. I always like to stay with the same brand if possible.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • cknapp

    Post-Delivery Feedback

    Aug 30, 2026

    The rollerball pen feathers on each type of paper I use, I would not recommend it. For a $70 pen you would expect it to write smoothly and be higher quality. The fountain pens are good though, I'd recommend the fine for everyday writing.

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
Levenger Customer Reviews | Verified Customer Reviews at Bizrate Surveys