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Levenger Reviews - 1,872 Post-Delivery Reviews - 9.2/10

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Jun 16, 2026
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

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Post-Delivery Feedback - 1,872 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.2out of 10

Likelihood To Recommend:

9.5out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

84%83%
Neutral rating icon

Neutral

9%8%
Negative rating icon

Negative

7%9%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

5.5 out of 10

Site Experience Feedback - 1,734 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

80%73%
Neutral rating icon

Neutral

15%20%
Negative rating icon

Negative

5%8%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.3 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

Recent Reviews for Levenger

Showing 1 - 50 of 3,606

  • Online Shopper

    Site Experience Feedback

    Jun 15, 2026

    Website was overall well done. It would be helpful to identify different item names/sizes.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • TJ

    Post-Delivery Feedback

    Jun 15, 2026

    I really like the pen and ink color although the photos really don’t give you as good of a sense of the size or diameter or real color, and I wish it were clear that a converter was included with the pen so I didn’t believe I needed to order one. I found that having things “checked for me:” was really annoying.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 15, 2026

    I sent an email with all that information to Customer Service. Your survey is way too long.

    • Overall Rating: 3
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • adriennedarrah@gmail.com

    Post-Delivery Feedback

    Jun 15, 2026

    I ordered the Charlie Brown pen for my husband for Father's Day. He wanted it for Christmas, but I screwed up and bought him something else. To make up for it, I figured Father's Day was a perfect time to gift it to him. Ordering the pen was easy. I received information on tracking and delivery and the package arrived on time. I was really excited to receive the pen and couldn't wait to give it to him. On the day the pen arrived, I quickly opened the box, took out the packing paper and removed the pen box. I had also ordered ink cartridges which were also in the box. That is it 3 items plus the shipping box. I opened the pen box and there was nothing inside. Absolutely nothing. It was evident the pen box was empty, but I shook it anyway, turned it upside down, and shook it again. Empty. I returned to the shipping box and packing paper. I turned the shipping box upside down and shook it. Empty. I unfurled the packing paper. Empty. I was so confused that I went back to the pen box and repeated the process again. Empty. When it finally sunk in that the pen was not in the box I took a picture of the pen box in the shipping box. I then called customer service. I was so very ready to be told there was nothing that could be done. But I was wrong. The person I talked to (I'm sorry, I don't remember her name) couldn't have been more helpful and also more surprised that the pen box arrived empty. She had me send her the photo and asked what date I needed the pen by. She submitted another order for me and ensured me it would arrive on time. I received the replacement two days ago. This time the pen was in the box! While the pen is absolutely beautiful and my husband will love it, Levenger will always be in my heart for the amazing customer service I received.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • FultonFred

    Post-Delivery Feedback

    Jun 15, 2026

    Quality products from a quality company.

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Samuel

    Site Experience Feedback

    Jun 14, 2026

    The website continually said it added things to cart and didn't add the correct things. It would adverstise one price, select a different color, and the price would triple ($49 to $143). Asking me to pay for shipping on a $155 cart is also poor form, I would expect free shipping over $100 as is the industry norm.

    • Overall Rating: 3
    • Would Shop Here Again: 4
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Satisfied customer

    Site Experience Feedback

    Jun 14, 2026

    It was fine.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Adrianne

    Site Experience Feedback

    Jun 14, 2026

    The only thing I would change would be to add an ApplePay option.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Steve

    Post-Delivery Feedback

    Jun 14, 2026

    Levenger shipped out my pen quickly and gave me a discount to boot (with their point system) that I used to get two day shipping. I love my new Waterman fountain pen! Thanks!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • William Y

    Post-Delivery Feedback

    Jun 13, 2026

    Great products. Love the unique midway style/size. I ordered everything in late May and was extremely disappointed that 2026 Circa calendars aren’t available. Not a good situation for new customers.

    • Overall Rating: 6
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • New2Disc

    Site Experience Feedback

    Jun 13, 2026

    Shopping was fine. Excited to try the zipped Bomber folio. New to the disc type of notebook but liked that a zipped folio is available to keep items secured. The SUNSHINE26 discount was an unexpected bonus. Thank you!

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Merlin.2

    Post-Delivery Feedback

    Jun 13, 2026

    Used a Capital One credit to reduce the cost of an item I order every year.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Bcook

    Site Experience Feedback

    Jun 13, 2026

    The website was great and easy to navigate. The items were well arranged and set up nicely. It was very easy to filter specific items, colors, brands, etc.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Bob

    Site Experience Feedback

    Jun 12, 2026

    It was mostly good. I did use the discount and then realized I had to spend $75 in order for it to apply. I was disappointed but realized I had not read the fine print. I have been ordering from Levenger for years and have always been well pleased with the quality of the products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Gingenbarb

    Post-Delivery Feedback

    Jun 12, 2026

    Since I retired, I haven’t purchased anything from Levengers. My son is a young professional, and in the course of interviewing for a new job, an appropriate and professional padfolio to take notes is important. Look the part for the job you want.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 12, 2026

    You had the product, I ordered it & it arrived.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Tear

    Post-Delivery Feedback

    Jun 12, 2026

    Very well made product and I am enjoy it very much. It has be been used for several activities.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Kerry

    Post-Delivery Feedback

    Jun 11, 2026

    I purchase a pen once a month. Each and everyone it beautiful. I also have purchased many of the leather goods and the quality is outstanding.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Terri

    Post-Delivery Feedback

    Jun 11, 2026

    Happy with ordering and delivery however I did not open the package as it is a gift for my grandson-in-law for Fathers Day. Too soon for feedback from the recipient

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • GHS

    Site Experience Feedback

    Jun 11, 2026

    Excellent experience, as usual! I love the variety and quality of the inventory. I also get compliments and inquiries about where I bought multiple items!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Great Laker

    Post-Delivery Feedback

    Jun 10, 2026

    I love the True Writer series. Have purchased them since almost the very day they came out. I often see other brands in which I am interested offered by you, but your prices on them aren't really competitive. You do a great job on provision. I would be more inclined to buy more from you if coupons/discounts counted on more products. All too often I enthusiastically drop a code into the box only to be met with the message that the discount wouldn't work on the item I was in the market for.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Shirt

    Site Experience Feedback

    Jun 10, 2026

    Hoping this will keep us from buying random notebooks

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 10, 2026

    i have purchased about 15 to 20 pens and most have been good

    • Overall Rating: 6
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 8
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 9, 2026

    I got a box of various kinds of paper and the Write a Screenplay notebook. Can't wait to get started on that last one! The paper, is as always, useful for my Circa Notebooks.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • DWH

    Site Experience Feedback

    Jun 9, 2026

    For product ordered it would be good to have measurements of pages provided.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »

    From Levenger

    Thanks for your reply. For future reference, just wanted customers to be aware that we do post the dimensions of all products - those specs are located in the Details dropdown on every product page. We appreciate your business.

  • Sherri

    Site Experience Feedback

    Jun 9, 2026

    Website was easy to follow.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • A sophisticated essential for new career seekers

    Post-Delivery Feedback

    Jun 9, 2026

    Purchased a personalized leather folio for my son and nephews for their college graduation. An essential career necessity for anyone from a job candidate to a seasoned professional, Levenger’s sophisticated folios are not only beautiful but functional and are a gift that last a career or personal lifetime. Many elegant, colorful or classic types to choose from but all offer a great way to look sharp, stay organized and be productive.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 9, 2026

    Levenger has always provided me with quality products for a reasonable price.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • FultonFred

    Site Experience Feedback

    Jun 9, 2026

    all worked very well

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Kristal

    Post-Delivery Feedback

    Jun 9, 2026

    I have had a horrible experience, I’ve contacted support twice and they haven’t answered. I never received my very expensive notebook and never got an update on my item.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • Melody

    Post-Delivery Feedback

    Jun 9, 2026

    I was looking for a backpack that would fit my laptop and could fit everything I need for travel. It was too small for that purpose. I do like it more for a purse than a "travel" backpack. The quality of the item is great. I will definitely keep it but it will be used for different reasons than why I originally purchased it for.

    • Overall Rating: 8
    • Would Shop Here Again: 6
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 9, 2026

    I love the quality and craftmanship of the Levenger products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • EsmerA55

    Post-Delivery Feedback

    Jun 9, 2026

    All was great, products are the ultimate in quality and I will definitely be returning for future purchases.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 8, 2026

    Good as usual

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Pens-a-cut-above

    Post-Delivery Feedback

    Jun 8, 2026

    I placed an online order with Levenger and the process was seamless from start to finish. It was very easy to order online and quick. The order was delivered before the expected delivery date. Levenger always aims to please their customers with quality and exceeding expectation.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 8, 2026

    I was yet undecided about the purchase items, but wanted to see what the final price would be after entering the sale discount. I accidentally hit the wrong part of the page, which placed the order. There was no option to cancel the order at that time. There was an email to contact customer service, but it was linked to a “no reply” email address that did not allow contact. Upon receipt of the email order confirmation, there would be a charge to return any items. While I like levenger items, I was disappointed with no order cancellation option and with inaccurate links to customer service emails. I ended up not receiving the 40% discount and was pretty frustrated by the experience.

    • Overall Rating: 2
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 1
    Full ratings for this review »
  • PanAm

    Site Experience Feedback

    Jun 8, 2026

    Overall experience was positive, but too many upsell popups. Also, wanted to call and place order but that seemed difficult. And chat was AI, so not as helpful.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Miss Nancy

    Post-Delivery Feedback

    Jun 8, 2026

    I love these pens I have 4 now

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 8, 2026

    Thanks

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • LOU

    Site Experience Feedback

    Jun 8, 2026

    I found the website very easy to use! All done in 5 min. all very shopper friendly! and my gifts were on SALE!!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Steve

    Site Experience Feedback

    Jun 8, 2026

    Quick and easy shopping experience.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • I love Levenger!

    Post-Delivery Feedback

    Jun 8, 2026

    I love Levenger. I just received my most recent purchase, and I couldn’t be happier. It is a gorgeous blue scalloped file box with a lid, and it is exactly what I wanted. I also LOVE the pens I have purchased from Levenger. They are all of such amazing quality, and I am always impressed by how beautifully they flow across paper. Levenger, their service and their products are outstanding.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 8, 2026

    I got a catalogue. saw a pen of interest, went online and ordered it. Not ordering as much paper. I find the pop ups on your web site intrusive and annoying.

    • Overall Rating: 9
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Kathryn

    Post-Delivery Feedback

    Jun 8, 2026

    I have been ordering from Levenger for over 20 years The products are outstanding Never been disappointed Everything I have on my desk is from Levenger

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • B97

    Post-Delivery Feedback

    Jun 7, 2026

    Ordering was a decent experience. Delivery wasn't horribly slow. The product felt cheap. The inside of the back leather panel crinkles audibly like it was lined with paper while the rest of the wallet felt soft and supple. The crinkly feel made the whole wallet feel like someone had mistakenly sewn in paper inside the lining.

    • Overall Rating: 8
    • Would Shop Here Again: 3
    • Likelihood To Recommend: N/A
    • On Time Delivery: 8
    • Customer Support: 3
    Full ratings for this review »
  • Barbie48

    Post-Delivery Feedback

    Jun 7, 2026

    I love the unique products and the quality is fantastic. Everything is so useful for my job.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Don90064

    Site Experience Feedback

    Jun 7, 2026

    Shipping cost was an issue which you resolved by offering free shipping. But for the offer, I would not have made the purchase.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 7, 2026

    good experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Doctor G

    Site Experience Feedback

    Jun 7, 2026

    I was satisfied except for the shipping fee strikes me as outrageous.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Bob Connex

    Site Experience Feedback

    Jun 6, 2026

    Some favorite notebooks were on final clearance, so I jumped on them at great pricing, though sorry to see them go. Shipping remains a big hurdle, so I add and substract to cart to avoid the outlandish charges that pile up based on pricing, not size/weight. This order was reasonable, but I left 25% behind--I'd rather skip the products than have to pay for more alread-slow parcel delivery.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »