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Lascana Customer Reviews

Lascana holds a 8.8/10 overall rating based on 2,721 verified post-delivery reviews on Bizrate.

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Certified
Most Current Certification:
Jul 1, 2026
LASCANA is a global women's fashion, swim, and lingerie brand founded in Hamburg, Germany in 2006. With a variety of stores and pop-up shops operating throughout Europe. In 2017, LASCANA USA was launched from Jacksonville, Florida. LASCANA is the ultimate destination for beautiful clothing, swimwear, and lingerie specially developed by women for women.

Lascana Rating

Customer Certified
Certified

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Post-Delivery Feedback - 2,721 Reviews

Overall Satisfaction:

8.8out of 10

Would Shop Here Again:

8.7out of 10

Likelihood To Recommend:

9.2out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

75%73%
Neutral rating icon

Neutral

13%13%
Negative rating icon

Negative

12%14%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Site Experience Feedback - 9,398 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

81%81%
Neutral rating icon

Neutral

15%15%
Negative rating icon

Negative

3%4%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.5 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

Recent Reviews for Lascana

Showing 1 - 50 of 12,119

  • Dee

    Site Experience Feedback

    Jun 30, 2026

    Wish you used models that are more average height 5'5"-5'7" and with curves and wider hips. Body types used are not realistic in the real world! It seems as if you are catering to a 20-something early 30 unattached female or moving married without having given birth !ol

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • DJ

    Site Experience Feedback

    Jun 30, 2026

    Website very user friendly. Checkout was also very easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Chanty

    Site Experience Feedback

    Jun 30, 2026

    Amazing!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 30, 2026

    Order delivery was delayed due to incorrect zip code. Order was finally delivered a few days later. Other than that, no other problems.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 30, 2026

    Some of the tops I ordered were not the color pictured but are ok. Everything fits and I love e the fabrics. Just wash—dry—wear

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Flower

    Site Experience Feedback

    Jun 30, 2026

    It was easy to find items. It cost a little bit more to check out than I thought. Not sure why.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Dog mom

    Post-Delivery Feedback

    Jun 30, 2026

    My purchase was a dress that Lascana reduced in price 1 day after I received it. I contacted Lascana by email to see if could get the reduced price. They responded the very next day and said that I would receive a credit within a few days, which I did. Amazing.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 30, 2026

    I always find great items and returns are easy

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Dj

    Site Experience Feedback

    Jun 30, 2026

    Love all of my clothes

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Rob

    Site Experience Feedback

    Jun 30, 2026

    I wanted some summer dresses so today that was all I looked at. I didn’t like that there were 3 codes and not the best code was put in. I needed to check for myself.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 30, 2026

    Ordering and delivery were great. The return process was challenging. The online return process needs streamlining (too many verification photos before getting QR code). Now I need to find a UPS to return the item and lose postage on my cost.

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: 6
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 30, 2026

    Easy to search. More pictures would be awesome

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 30, 2026

    Very pleased so far.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Discount not applied

    Post-Delivery Feedback

    Jun 30, 2026

    When I signed up for notifications from Lascana I qualified for a percentage (35%?) discount off my purchase price. However, when I went to check out, I was never offered the discount code.

    • Overall Rating: 2
    • Would Shop Here Again: 4
    • Likelihood To Recommend: 3
    • On Time Delivery: 8
    • Customer Support: 2
    Full ratings for this review »
  • Sad

    Site Experience Feedback

    Jun 30, 2026

    All fine

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Nina

    Post-Delivery Feedback

    Jun 30, 2026

    I like everything that I get from Lacasa I truly would recommend them what you see in the catalogue is what you receive

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • StroopsCoug

    Site Experience Feedback

    Jun 30, 2026

    Experience was fine, I love Lascana's intimate apparel.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Remi

    Site Experience Feedback

    Jun 30, 2026

    It’s good. My phone seems to freeze up so I’m not sure it’s your site. I had to log out and back it. Plus it’s hard to scroll through the pictures to see from and back of the item. Again, it could be my service

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 30, 2026

    Tricky

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 30, 2026

    My order was just as the picture showed; great price great fit quick delivery. I also like past orders that is something didn’t fit or I didn’t like they were very accommodated in along me to return it without any issues. I like a good majority of the things I’ve bought from this company. I’m a little person and they carry a small size that most places don’t so I’m very happy with that very pleased.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Melevate

    Site Experience Feedback

    Jun 30, 2026

    Lascanas site is nicely laid out and a very user friendly shopping experience.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 30, 2026

    no problem

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Susie

    Site Experience Feedback

    Jun 30, 2026

    The site is easy to use, shows the product in different sides (back and front), true to size.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Cheeto

    Site Experience Feedback

    Jun 30, 2026

    Have nothing to complain about, always have a good experience

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 30, 2026

    HAVE NOT EVER SHOPPED HERE.. I WILL LET YOU KNOW IF ALL ITEMS COME ON TIME AND QUALITY

    • Overall Rating: 7
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 30, 2026

    Easy

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 30, 2026

    Tried to exchange for another size and it charged me shipping. Got a new size and it had a big spot on it. Called to exchange and no longer available. I was told they would waive the shipping charge and got charged again.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 8
    • Customer Support: 8
    Full ratings for this review »
  • Lou

    Site Experience Feedback

    Jun 30, 2026

    I like the style and the prices, of course

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 30, 2026

    Tankini made me look flat and saggy in the bra area. Tankini had no padding. Otherwise, cute tankini. Would recommend Lascana to my friends.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • GG

    Site Experience Feedback

    Jun 30, 2026

    Great in all aspects.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 30, 2026

    Easy to manipulate

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 30, 2026

    Good, I found what I should have purchased yesterday

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lou

    Site Experience Feedback

    Jun 30, 2026

    Easy to maneuver

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • kat

    Post-Delivery Feedback

    Jun 30, 2026

    Top shrunk and Lascana gave me full refund.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Al

    Site Experience Feedback

    Jun 30, 2026

    Too difficult! This my 3rd attempt over 2 days. I would have given up on this item, but my wife wanted it. It

    • Overall Rating: 4
    • Would Shop Here Again: 4
    • Likelihood To Recommend: 4
    Full ratings for this review »
  • Haley

    Post-Delivery Feedback

    Jun 30, 2026

    Terrible shipping via USPS. According to tracking info, package was shipped from Florida, arrived in my home state and then was shipped back to Florida again. Package looked like it was run over by a truck with cuts on the outer bag. Tops are cute but not sure how they'll hold up in the wash. Overall disappointing.

    • Overall Rating: 6
    • Would Shop Here Again: 5
    • Likelihood To Recommend: N/A
    • On Time Delivery: 5
    • Customer Support: N/A
    Full ratings for this review »
  • CH

    Site Experience Feedback

    Jun 30, 2026

    Easy of ordering on line. Everything right at my finger tips.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Summer26

    Site Experience Feedback

    Jun 30, 2026

    Very user friendly. Everything was marked with sale price,final sale,discount price.

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Ash

    Post-Delivery Feedback

    Jun 30, 2026

    Very quick return and replacement. The only issue is that UPS tracking didn’t work

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Dressesforthewin

    Post-Delivery Feedback

    Jun 30, 2026

    So excited about my two dress purchases! They look just like the images online, fit perfectly and the colors (red & teal) are stunning! The jersey fabric is flattering and super comfortable. First time purchasing with Lascana and I’m excited for the next!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • TJB

    Site Experience Feedback

    Jun 30, 2026

    Seem to have issues checking out. I also think we should be able to exchange for other items than just a different size of the same item.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lisa O

    Post-Delivery Feedback

    Jun 30, 2026

    The items I purchased were nice quality and fit me well. Stylish. Easy to order.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Mella

    Post-Delivery Feedback

    Jun 30, 2026

    Everything was very easy to order.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Shelliewynn

    Site Experience Feedback

    Jun 30, 2026

    All great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Alena

    Site Experience Feedback

    Jun 30, 2026

    I’m your customer around 10 years. I like your company. I highly recommend for all my friends.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 30, 2026

    I've only ordered one time before. Love your tops. Wish you had more lined options for dresses. Disappointed I can't find some sizes for me. Hard to gauge how low cut some v-neck tops are.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Easy Shopping

    Site Experience Feedback

    Jun 30, 2026

    Saw an outfit i really liked on facebook. Items were easy to find

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 29, 2026

    The items I received have been a good value- reasonable cost for good quality.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Rosie

    Site Experience Feedback

    Jun 29, 2026

    Beautiful clothes and good photos that really show the product.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • R. Willy

    Site Experience Feedback

    Jun 29, 2026

    I liked the ability to purchase the tops and bottoms of the bathing suits separately. I also liked the option to have the items shipped quickly as I need them for an upcoming vacation.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »