Lascana Reviews - 4,990 Review - 8.7/10
Lascana Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.6 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 8.4 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 8.7 /10 |
8.7out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 81% |
Neutral | 15% | 13% |
Negative | 7% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.5 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.0 out of 10
Recent Reviews for Lascana
Showing 1 - 20 of 4,990
Bui
Site Experience Feedback
Dec 01, 2024
I did not quite see the options of how fast i needed the items. Great variety of items as always
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Paula
Site Experience Feedback
Dec 01, 2024
I am grateful that I was able to find a code for free shipping! I have had my eyes on the dress for a long time, and the shipping costs was keeping me from purchasing it.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 01, 2024
Great company
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jackie
Site Experience Feedback
Dec 01, 2024
It was good. The site could use some more current jeans styles.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Bev
Post-Delivery Feedback
Dec 01, 2024
order on line cannot find order # or any other info for return. Can't you look order up by name or address. Just received order yesterday (11/30 /2024)
- Overall Rating: 4
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: 9
- Customer Support: 4
- Full ratings for this review »
Cat
Site Experience Feedback
Dec 01, 2024
Cuteness of clothing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
J
Site Experience Feedback
Dec 01, 2024
Great price, easy to navigate website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lindalou
Site Experience Feedback
Dec 01, 2024
I wasn’t able to see total of charge or able to apply additional discount to order, if applied.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bongo
Site Experience Feedback
Nov 09, 2024
Fast easy great products. My second order. Last order friends and family raved about how beautiful she looked in her new outfits.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bongo
Post-Delivery Feedback
Dec 01, 2024
Actually I would prefer to keep it my little secret
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
KK
Post-Delivery Feedback
Dec 01, 2024
The picture of the model showing the dress was exactly what it looked like on me. I loved the look. The material was soft and it flowed on my body. Comfy and stylish!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
V
Site Experience Feedback
Dec 01, 2024
The shopping experience was great. The website is easy to navigate, and I was able to find what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Charmaine
Post-Delivery Feedback
Dec 01, 2024
Still waiting for balance of order
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
TLove
Site Experience Feedback
Dec 01, 2024
since it's my first time actually placing an order it seemed to go pretty good. I'm costantly looking at the catalogs and think I'm going to order because you always have really cute clothes but this is the first time I actually followed thru.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bertha
Site Experience Feedback
Nov 30, 2024
My experience today was good. No problems.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
cmeChicken
Site Experience Feedback
Nov 21, 2024
Great website - easy to narrow down to the sizes that fit. What I like about Lascana is the bathing suits and hopefully bras are true to size.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
cmeChicken
Post-Delivery Feedback
Nov 30, 2024
Did not fit. Disappointed
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: 8
- Full ratings for this review »
LEGGS
Site Experience Feedback
Nov 30, 2024
Everything was fine. My friend told me what she wanted from Lascana
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Jacqueline
Site Experience Feedback
Nov 19, 2024
Love the great selection of toos, blouses and sweaters Lascana has. Some unique styles also.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Alena
Post-Delivery Feedback
Nov 30, 2024
Happy with my purchase
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Kr2150
Site Experience Feedback
Nov 30, 2024
Last year I ordered weeks in advance and did not receive my order in time for vacation. There was nothing on the website that specified any delay in shipping. It was very frustrating. I am trying again this year in hopes to receive my swimwear very quickly for vacation.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Katie
Site Experience Feedback
Nov 29, 2024
I have a Promotional USE CODE LFUN24 from a Gift order I have done previously. It is also BLACK FRIDAY !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »