Lascana Reviews - 4,990 Review - 8.7/10

Dec 3, 2024
LASCANA is a global women's fashion, swim, and lingerie brand founded in Hamburg, Germany in 2006. With a variety of stores and pop-up shops operating throughout Europe. In 2017, LASCANA USA was launched from Jacksonville, Florida. LASCANA is the ultimate destination for beautiful clothing, swimwear, and lingerie specially developed by women for women.

Lascana Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.6 /10
Likelihood to Recommend8.8 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.4 /10
Product Met Expectations8.4 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.6out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%81%

Neutral

15%13%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.5 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9.0 out of 10

Recent Reviews for Lascana

Showing 1 - 20 of 4,990

Bui

Site Experience Feedback

Dec 01, 2024

I did not quite see the options of how fast i needed the items. Great variety of items as always

Paula

Site Experience Feedback

Dec 01, 2024

I am grateful that I was able to find a code for free shipping! I have had my eyes on the dress for a long time, and the shipping costs was keeping me from purchasing it.

Online Shopper

Site Experience Feedback

Dec 01, 2024

Great company

Jackie

Site Experience Feedback

Dec 01, 2024

It was good. The site could use some more current jeans styles.

Bev

Post-Delivery Feedback

Dec 01, 2024

order on line cannot find order # or any other info for return. Can't you look order up by name or address. Just received order yesterday (11/30 /2024)

Cat

Site Experience Feedback

Dec 01, 2024

Cuteness of clothing

J

Site Experience Feedback

Dec 01, 2024

Great price, easy to navigate website.

Lindalou

Site Experience Feedback

Dec 01, 2024

I wasn’t able to see total of charge or able to apply additional discount to order, if applied.

Bongo

Site Experience Feedback

Nov 09, 2024

Fast easy great products. My second order. Last order friends and family raved about how beautiful she looked in her new outfits.


Post-Delivery Feedback

Dec 01, 2024

Actually I would prefer to keep it my little secret

KK

Post-Delivery Feedback

Dec 01, 2024

The picture of the model showing the dress was exactly what it looked like on me. I loved the look. The material was soft and it flowed on my body. Comfy and stylish!

V

Site Experience Feedback

Dec 01, 2024

The shopping experience was great. The website is easy to navigate, and I was able to find what I was looking for.

Charmaine

Post-Delivery Feedback

Dec 01, 2024

Still waiting for balance of order

TLove

Site Experience Feedback

Dec 01, 2024

since it's my first time actually placing an order it seemed to go pretty good. I'm costantly looking at the catalogs and think I'm going to order because you always have really cute clothes but this is the first time I actually followed thru.

Bertha

Site Experience Feedback

Nov 30, 2024

My experience today was good. No problems.

cmeChicken

Site Experience Feedback

Nov 21, 2024

Great website - easy to narrow down to the sizes that fit. What I like about Lascana is the bathing suits and hopefully bras are true to size.


Post-Delivery Feedback

Nov 30, 2024

Did not fit. Disappointed

LEGGS

Site Experience Feedback

Nov 30, 2024

Everything was fine. My friend told me what she wanted from Lascana

Jacqueline

Site Experience Feedback

Nov 19, 2024

Love the great selection of toos, blouses and sweaters Lascana has. Some unique styles also.

Alena

Post-Delivery Feedback

Nov 30, 2024

Happy with my purchase

Kr2150

Site Experience Feedback

Nov 30, 2024

Last year I ordered weeks in advance and did not receive my order in time for vacation. There was nothing on the website that specified any delay in shipping. It was very frustrating. I am trying again this year in hopes to receive my swimwear very quickly for vacation.

Katie

Site Experience Feedback

Nov 29, 2024

I have a Promotional USE CODE LFUN24 from a Gift order I have done previously. It is also BLACK FRIDAY !