Charlee
Post-Delivery FeedbackMar 17, 2026
Buyer BEWARE! I was super happy to find Lascana because I needed a couple of things for a trip and the website was having a great sale and offered a coupon code. I ordered a long cardigan and added a 3pk of t-shirt bras. The order went through and the coupon code worked. A week later, I received the bras. A couple of days later, I called because I had not received the sweater. The representative told me the sweater was on backorder for 3 weeks! I told her to cancel it because that would be past the time I needed it. She told me the order "printed" and was sent to the warehouse so she couldn't cancel it. She put in a note to a supervisor and said to call back in 24 hours. The next day I contacted them via chat. The rep told me that per Florida law they cannot hold my money if they do not have possession of the product. She issued a refund which I still do not have. I was irritated because I needed the sweater, bought 3 unnecessary bras as an impulse buy and they are not even that great, but I cut out the irritating tags so I can't return them. TOTAL WASTE OF TIME, MONEY, and ENERGY! Find another store to avoid waste, disappointment, and bs store policies.