LAMPS PLUS Customer Reviews
LAMPS PLUS holds a 9/10 overall rating and 55 verified post-delivery reviews on Bizrate.
LAMPS PLUS Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

2023 Winner Circle of Excellence
7 years
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsRecent Reviews for LAMPS PLUS
Showing 1 - 50 of 331
Becca
Post-Delivery FeedbackOct 17, 2026
I love my lamps they are exactly what I was looking for, very nice and just the right size for my side tables .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Bill
Site Experience FeedbackOct 16, 2026
Overall a good experience with a wide variety of choices.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 13, 2026
Started with a clearance sale come-on, then ran a $75 off coupon offer that it turns out does not apply to the clearance items. Fair game, i suppose, but i wont buy from you again.
- Overall Rating: 3
- Would Shop Here Again: 1
- Likelihood To Recommend: 3
From LAMPS PLUS
Thank you for your feedback. We're sorry the promotion code didn't apply to your order. We understand how disappointing that can be. Some offers do exclude clearance items, but we're happy to help if you have any questions. Please...
Read full response »Online Shopper
Site Experience FeedbackOct 12, 2026
i ordered this product this month, and I liked it so much I'm ordering another for my other bsthroom.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bill
Site Experience FeedbackOct 11, 2026
Offered discount, then took it away. Confusing website
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackOct 11, 2026
I applied for an up to $75 discount on this order and it was not accepted for this order with no explanation.
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Jack
Site Experience FeedbackOct 10, 2026
Fairly easy to navigate the site.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackOct 9, 2026
Really like this website. Great product selection.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
K
Site Experience FeedbackOct 9, 2026
I love the modern designs. Great quality! Fast shipment!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 9, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Chief
Post-Delivery FeedbackOct 8, 2026
I am very pleased with the product and I will be ordering from you all again in the near future ll
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 5
- Customer Support: 10
Marty
Site Experience FeedbackOct 7, 2026
I love the variety and styles of fixtures. I really enjoyed looking through them to find what I liked. I appreciated the recommendation for a compatible mirror. That tempted me to buy them too so I did. We're updating our bathroom and the fixtures and mirrors will really look spectacular. It did take me a bit to find the light bulbs when I hadn't selected them with the initial choice of fixture.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 7, 2026
Lamp is nice, unfortunately open box came without filial and harp, appreciate not having to return because packaging is really messy: not a website issue, a product package issue.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
From LAMPS PLUS
We're very sorry to hear your order arrived with missing parts. Our team is happy to assist you with replacing those needed parts. Please contact us for assistance.
Online Shopper
Site Experience FeedbackOct 5, 2026
Very Straighforward
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Astoria
Site Experience FeedbackOct 3, 2026
All was well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lisa H
Site Experience FeedbackOct 2, 2026
It was easy to navigate and find what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
motif88
Site Experience FeedbackOct 2, 2026
Great website with product details. Of equal importance, a all to customer service for a recent purchase we were dissatisfied with was quick, efficient and engaged me to purchase a proper replacement light.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
smervy
Site Experience FeedbackOct 1, 2026
smooth purchase, too lengthy survey
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kim49
Post-Delivery FeedbackSep 28, 2026
First time I used LAMPS PLUS. Absolutely love the shade.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
thornejoy
Site Experience FeedbackSep 27, 2026
A rep from lamps plus called to help me finish the order and gave me an additional discount. Great service from a live person!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 26, 2026
First time use after a couple of uses I will let you know
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
NATTYD
Site Experience FeedbackSep 24, 2026
easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Annie
Site Experience FeedbackSep 23, 2026
Website is easy to navigate. Quality merchandise!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lulu
Site Experience FeedbackSep 21, 2026
I have purchased several items from this company and have been satisfied with them all, including when I had to return an item.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Becca
Site Experience FeedbackSep 18, 2026
It was pretty easy to follow and understand everything in checking out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 17, 2026
Would not let me start an account
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
From LAMPS PLUS
Thank you for sharing your feedback. We're sorry to hear you experienced difficulty accessing your account. Our records show an account has already been created using your Facebook login. If you need assistance resetting your pass...
Read full response »PJ
Post-Delivery FeedbackSep 16, 2026
Product needed to be replaced due to poor craftsmanship. Replacement item arrive in a timely manner. Wish we had not had to return the original product. Glad we didn’t have to figure out a way to get rid of the defective product.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
Queen49
Site Experience FeedbackSep 15, 2026
My experience today was great, with one exception, open box all sold out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 14, 2026
VERY GOOD.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bathroom Fixtures
Site Experience FeedbackSep 14, 2026
Love the products and selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nan
Site Experience FeedbackSep 12, 2026
I used the AI and wouldn’t have been able to find the style and size of lamp without it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bolo
Site Experience FeedbackSep 12, 2026
I am a disabled veteran and so I thought perhaps you would offer a military discount, but I see there is none, and that is a big disappointment.
- Overall Rating: 3
- Would Shop Here Again: 4
- Likelihood To Recommend: 5
Lamps Love
Site Experience FeedbackSep 10, 2026
Easy to find a matching lamp for the one that I purchased 2 yrs ago. My account still holds, and the website offered a lower cost option for the lamp that I chose.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pamm
Site Experience FeedbackSep 9, 2026
Great experience because you have the best selection around! Website totally user friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
red mud
Site Experience FeedbackSep 9, 2026
I had several questions regarding the dimmer capacity in relation to wall switches, etc. on certain fans. I called on a Friday. Was told someone would get back to me on Tuesday . That did not happen, so I called that afternoon. So far, no one has gotten back to me.I'd like to add that the gentlemen who helped me was only passing my message along to a technician. I finally purchased one of the fans I was considering after doing my own research as to which one would work in my space and with the proper wall switch.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
WS
Site Experience FeedbackSep 8, 2026
In an email you sent me about a product I was looking at you told me to order it before it’s gone so I did and then you made it very hard for me to purchase it because you don’t remember who I am in cookies. when you send me an email to purchase an item online, you should already know who I am and I shouldn’t have to go try to retrieve my credit card information. You should know that through cookies. Because I had to go retrieve my credit card information it led me to think. Maybe I shouldn’t buy this, and it led me to doubt the purchase. I wanted this so I bought it but in the future, you should remember the impulse buys shouldn’t require a customer to go get their credit credit card information.. especially from an email from you.
- Overall Rating: 3
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Unplanned rebuild
Site Experience FeedbackSep 6, 2026
The selection is amazing. Able to filter for specific needs is most helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 6, 2026
I received a card in the mail for a possible $75 deduction in my order but did not read it carefully and it was just if you bought something not on sale.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dawn
Site Experience FeedbackSep 4, 2026
I was overjoyed that the set of lamps were open box items which saved me more money, and that I purchased as a set!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jerry
Site Experience FeedbackSep 4, 2026
I hate how imprecise your ordering system is. I can order from Amazon and know exactly when something will be delivered. Not so with you. It’s so iffy, it makes it difficult to order especially since I travel and am not always home to receive packages.
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Jennifer
Site Experience FeedbackSep 2, 2026
I had a great online shopping experience. The website was easy to navigate, ordering was simple, and the entire process went smoothly from start to finish. I am very pleased with my experience and would definitely shop here again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mtntop
Site Experience FeedbackSep 2, 2026
I was majorly disappointed that you include a red box with a 15% off under the item listed but when you get to the checkout, it says you're not eligible. Just makes a customer feel dissatisfied. Why include the checked box for 15% off when the item is not eligible? It's just stupid and manipulative.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackSep 1, 2026
Hard to pay and got too many fans
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 2
Drummer
Site Experience FeedbackSep 1, 2026
The questions I had were clearly articulated from a very positive customer service person that had thorough knowledge of the product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 1, 2026
You have a great selection and prices are generally competitive. But please Allow Apple Pay!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Stewie
Post-Delivery FeedbackSep 1, 2026
Every thing went smoothly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackAug 31, 2026
Confused by website saying to expect by 9/11, but it also says there could be delays by the shipper. Very confusing.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
GG
Post-Delivery FeedbackAug 31, 2026
I love this clock! It replaces one I had for 53 years! Not only does it play the Westminster chimes, but it also chimes Ave Maria. It's beautiful to look at, the pendulum is continuously moving and it makes me happy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Milly
Post-Delivery FeedbackAug 31, 2026
Product variety and price levels at Lamps Plus is great. The product description is what gave me the confidence to purchase online. The quality is there. The packing is superior, the Mercury Glass Lamps arrived safely. They did what I wanted to change the room without changing furniture.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackAug 30, 2026
I shop at Lamps Plus because of the variety of products and the classy look of the products. Plus, they have great customer service!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
