Lab Series Reviews - 71 Post-Delivery Reviews - 9.6/10
Lab Series Rating
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.8out of 10
Likelihood To Recommend:
9.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 100% | 100% |
 Neutral | 0% | 0% |
 Negative | 0% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
Unavailable
Would Shop Here Again:
Unavailable
Likelihood To Recommend:
Unavailable
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
Not yet rated
Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
Not yet rated
Clarity of Product Information
How clear and understandable was the product information
Not yet rated
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
Not yet rated
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
Not yet rated
Shipping Charges
Satisfaction with shipping charges
Not yet rated
Variety of Shipping Options
Desired shipping options were available
Not yet rated
Recent Reviews for Lab Series
Showing 1 - 50 of 1,195
jackofdocal
Post-Delivery FeedbackMay 29, 2026
you dhould bring products back to Bloomindale's. you should bring back face scrub cleanser
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: 2
L.T. Herrera
Post-Delivery FeedbackMay 13, 2026
Excellent product. A twenty percent reduction in prices would be fair and appropriate.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
MIke C
Post-Delivery FeedbackApr 4, 2026
Since I started using the MAX LS products, I’ve received many compliments on how I look. These products truly make my skin feel smooth and noticeably improve my appearance, giving me a more youthful look. I’m very pleased with the results and will continue using these products because of how effective they have been. Thank you for creating such a great product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 9
Bryan S.
Post-Delivery FeedbackMar 29, 2026
Daily cleansing, shaving, and moisturizing items been part of my routine last 20 years...makes my skin look 10 years younger!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Showoff
Post-Delivery FeedbackMar 28, 2026
got lab series when it was on sale.very satisfied with product and results using for two weeks so far
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
BK
Post-Delivery FeedbackMar 26, 2026
You had one item out of stock for weeks.I tried several times when it was back in stock,and it become out again.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Online Shopper
Post-Delivery FeedbackMar 26, 2026
Excellent
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackMar 25, 2026
Electric shave lotion. Wow! This made my electric shaver performance 100xs better. Less friction on my skin More comfortable shave and even closer shave.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
LabseriesGuru
Post-Delivery FeedbackMar 24, 2026
I've used this product for so many years on and then took a while off. I started to use when they were in separate and macys. Now I have to order them online. Very rare I'll find a location that sells it. I think products are awesome. I've always loved them and I will forever speak highly of lab series. I know for a fact it works and leaves your skin feeling younger helping with wrinkles. Cleaner face and healthier looking skin after using product. The bad thing is that it's pricey for small tubes of product. But works 100%.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackMar 23, 2026
I have been using Lab Series products over 15 years
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Gil
Post-Delivery FeedbackMar 23, 2026
Purchased Lab Series Pre-electric shave lotion
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Great product
Site Experience FeedbackMar 16, 2026
Very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gaito
Site Experience FeedbackMar 16, 2026
Website is not easy to use, makes it difficult to end the shopping and finding what you are looking for.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
vein
Site Experience FeedbackMar 14, 2026
No bad experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Baby
Site Experience FeedbackMar 13, 2026
ordering from lab is a good experience I will recommend my family and friends
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackMar 12, 2026
I love all the products the shave cream makes shaving fun
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
ELEVEN
Site Experience FeedbackMar 12, 2026
All OK
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Byan S.
Site Experience FeedbackMar 12, 2026
I am a long time customer, sit is easy and fast to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Andrew
Site Experience FeedbackMar 11, 2026
the Chat function is good. But it is only 9 hours per day :-( Purchases include a free gift of 3 30ml products if the total spend is $85+. But this did not appear in the checkout list of what products will be sent to me; it only showed the products I purchased. So your website checkout does not mention that I will be sent this gift. This left me wondering whether or not it will be sent to me, and what cn I do to check that.
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
nicdidy
Site Experience FeedbackMar 11, 2026
The website is well organized and easy to navigate
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
nugb67bubb8yb8
Site Experience FeedbackMar 11, 2026
ijoijioj
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Donny
Site Experience FeedbackMar 11, 2026
Very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Showoff
Site Experience FeedbackMar 11, 2026
easy to use good sale going on have used lab series for men products before and satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
EJ
Site Experience FeedbackMar 11, 2026
It was easy to navigate the website.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
G
Site Experience FeedbackMar 10, 2026
Very easy to navigate the website and I like the discount price to be clearly viewed prior to placing orders
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackMar 10, 2026
Always great as usual, you products are top notch and your website is top notch! Keep up the good work!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wei lin
Site Experience FeedbackMar 10, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rdamian
Site Experience FeedbackMar 9, 2026
Excelente compra Me encanta labseries
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Triannerd
Site Experience FeedbackMar 9, 2026
Great interaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CAM
Site Experience FeedbackMar 9, 2026
Fantastic product for a very fair price - I've been using it for the past couple of months and have been very happy with it. Good experience all around.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Scott
Site Experience FeedbackMar 9, 2026
Easy to navigate and find products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
NicNic
Site Experience FeedbackMar 9, 2026
I was purchasing a birthday gift for my husband and taking advantage of the 25% off plus free gift! Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
D
Site Experience FeedbackMar 9, 2026
The website was clear, but there should be a distinction when clicking on different tabs when the website changes. I was clicking through different product headers and I did not see that the website only changes below, so I thought the site was frozen for a while. A small critique, but it stood out. Other than that, my experience was stright-forward.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JR
Site Experience FeedbackMar 9, 2026
Everything is good. Only thing is i would add Apple Pay to make it even more seamless.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nathanb
Site Experience FeedbackMar 8, 2026
Best men's skin care products on the market!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Alf78
Site Experience FeedbackMar 8, 2026
medium- i would like to clearly know what the products can be used for (morning, night, sunny day, etc.)
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
lim
Site Experience FeedbackMar 8, 2026
simple and easy
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Mike J
Site Experience FeedbackMar 8, 2026
The navigation of the site was ok and I was able to find the products I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BK
Site Experience FeedbackMar 8, 2026
I have been a use for a long time and have yet to find a simlar product elsewhere that works as well
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Smooth
Site Experience FeedbackMar 8, 2026
Very easy to use. Found exactly what I wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
John W
Post-Delivery FeedbackMar 8, 2026
Good stuff!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
jaugell19
Site Experience FeedbackMar 7, 2026
One item is not available. The website is okay.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lou D
Site Experience FeedbackMar 7, 2026
My interactions were great and very easy towards my transaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Quinny1015
Post-Delivery FeedbackMar 7, 2026
I have been a loyal JackBlack customer for 12+ years. Decided to change up and try Lab Series. Couldn’t be happier for only using a couple weeks. Fine lines around my eyes gone, turkey neck a bit tighter. Very happy with the results so far
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Woody
Site Experience FeedbackMar 7, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RCH
Site Experience FeedbackMar 6, 2026
Great experience. Great products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GADawgsguy
Site Experience FeedbackMar 6, 2026
Easy to use and easy to find what I was looking for. Overall experience was a positive one.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GL
Site Experience FeedbackMar 6, 2026
Love LS products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gil C
Site Experience FeedbackMar 5, 2026
It was okay
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Mo
Site Experience FeedbackMar 5, 2026
It is a good website. I was able to order what I needed easily.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10