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Kratompoint Customer Reviews

Kratompoint holds a 9.5/10 overall rating and 309 verified post-delivery reviews on Bizrate.

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Most Current Certification:
Nov 12, 2026

Kratompoint Rating

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Post-Delivery Feedback - 309 Reviews

Overall Satisfaction:

9.5out of 10

Would Shop Here Again:

9.7out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

91%92%
Neutral rating icon

Neutral

5%5%
Negative rating icon

Negative

4%3%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Site Experience Feedback - 834 Reviews

Overall Satisfaction:

9.6out of 10

Would Shop Here Again:

9.6out of 10

Likelihood To Recommend:

9.5out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

87%91%
Neutral rating icon

Neutral

11%8%
Negative rating icon

Negative

1%1%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

9 out of 10

Recent Reviews for Kratompoint

Showing 1 - 50 of 1,143

  • Lolita

    Site Experience Feedback

    Nov 11, 2026

    It was great site. Great pricing

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Doc

    Site Experience Feedback

    Nov 11, 2026

    It is always been fast and efficient to order from that website.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • SoberFella

    Site Experience Feedback

    Nov 10, 2026

    It was having trouble completing my transaction. It finally seemed to work.

    • Overall Rating: 7
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Alex G

    Site Experience Feedback

    Nov 10, 2026

    My overall experience with this seller so far has been impressive and I'm pleased. Will share more after I receive my order

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Ch

    Post-Delivery Feedback

    Nov 10, 2026

    I recommended kratom point to a couple friends. Kratom point carries products that hard to find in my area.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Noyfb

    Post-Delivery Feedback

    Nov 10, 2026

    The shipping took a little longer then I expected, the product I would order again.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • Kraykray

    Site Experience Feedback

    Nov 10, 2026

    Satisfied

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • JenniferG

    Site Experience Feedback

    Nov 10, 2026

    I had issues ordering due to state law interpretation, Kratompoint got back to me immediately!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Shayyyy

    Site Experience Feedback

    Nov 10, 2026

    I love the product, it takes to long to arrive tho

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Janice

    Site Experience Feedback

    Nov 10, 2026

    I like that you sell quality products and deliver them promptly. I have not had any major problems in ordering or receiving. I will look at setting up a standing order now that I know you are reliable ad can be trusted.

    • Overall Rating: 9
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ship my pants

    Site Experience Feedback

    Nov 9, 2026

    Would have liked to know exactly the time and date of arrival and which carrier used to ship

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nikkiteee

    Site Experience Feedback

    Nov 9, 2026

    Logging in was tricky but once I did I couldn’t easily figure out how to get to the actual shopping part from the account page. Could use a little refinement interface wise. My payment failed 3x for a vague reason but eventually I deduced it was my shipping/billing addresss. Just easily fixable things overall I’m very satisfied with the site and happy it exists, not to mention the customer service has been excellent when I had an order issue due to the mailbox being unavailable, returned to sender etc. you guys made it right and I’m grateful for that.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Dan

    Site Experience Feedback

    Nov 9, 2026

    Websites a little slow on the phone otherwise it’s fairly easy to navigate admittedly it looks kind of sketchy at first I was really sketched out. I had to go to Reddit to see other people’s experience, but it’s been nothing but positive stuff.

    • Overall Rating: 9
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bizcuit

    Site Experience Feedback

    Nov 9, 2026

    I've never had any issues ordering from this website, great products, great prices and delivered on time every time.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Nov 9, 2026

    I usually get red Maeng Da but this time I had to get train wreck, which is less effective for me. I would highly recommend them, their prices are reasonable and their shipping is fast.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • The Phoenix

    Site Experience Feedback

    Nov 9, 2026

    Overall, my experience with the Kratompoint website was positive. The website was easy to navigate, and I appreciated how the information and products were presented. The prices were fair and reasonable, which made the shopping experience even more appealing. The browsing experience was straightforward, making it easy to find what I was looking for. Overall, I had a pleasant experience and appreciate a website that offers convenience, user-friendly navigation, and reasonable pricing.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Timothy Johnson

    Site Experience Feedback

    Nov 8, 2026

    Selection is great and process was effectively done, I believe in the truthfully amazing saving varieties of products they have, be smart with anything you buy.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jenn H

    Post-Delivery Feedback

    Nov 8, 2026

    I love the variety of products you offer. The shipping is fast even if you choose the regular shipping. The products are always nice quality. The prices are very decent. I also love that you put a shipping protection on each order.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Doc

    Site Experience Feedback

    Nov 8, 2026

    I was easy to find exactly what I was looking for within seconds, and found the pay page easy to navigate.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Anthony

    Post-Delivery Feedback

    Nov 8, 2026

    ordering was quick and easy...no issues and delivery within a week.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Chewy

    Site Experience Feedback

    Nov 8, 2026

    Great outfit

    • Overall Rating: 7
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Good guy

    Site Experience Feedback

    Nov 7, 2026

    All good.

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • kapnkratom

    Site Experience Feedback

    Nov 7, 2026

    always have the best price on what im looking for

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jason

    Site Experience Feedback

    Nov 7, 2026

    All good as long as it arrives at my house.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jess

    Post-Delivery Feedback

    Nov 7, 2026

    Great company! Awesome customer Service and fast response from them. Fast shipping as well.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • GLC

    Post-Delivery Feedback

    Nov 7, 2026

    This mixed berry kratom is excellent! It helps with the arthritis and everyday aches and pains. Thankyou for on time shipping this week!! Love the sales also!!😀😀

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Danny

    Site Experience Feedback

    Nov 7, 2026

    I had a great experience purchasing from kratompoint! They are the only ones who had maui labs kratom tablets available. Everyone else is sold out!

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Jaydubb2288

    Post-Delivery Feedback

    Nov 7, 2026

    On sight it showed script paradise x Maui labs but received script botanical. False advertising of products in stock.

    • Overall Rating: 6
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 7
    • On Time Delivery: 9
    • Customer Support: 10
    Full ratings for this review »
  • Toorop

    Site Experience Feedback

    Nov 6, 2026

    The ability to see the checkout price and being able to go back to shopping easily on mobile phones was lacking and often required re entering shipping information multiple times. Overall it was clear in its prices listed and shipping options. Make it easier to go back to shopping from the checkout menu that shows shipping costs without loosing saved information or needing to log in again. (iPhone user on safari and Google)

    • Overall Rating: 6
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Hellosir

    Site Experience Feedback

    Nov 6, 2026

    Easy to use overall. Works good for phone.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 5, 2026

    Very pleased

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • VM

    Site Experience Feedback

    Nov 5, 2026

    VERY EASY WEBSITE TO USE.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Luke

    Site Experience Feedback

    Nov 5, 2026

    Hoping for a good outcome, never purchased from here before

    • Overall Rating: N/A
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • DonTuna

    Site Experience Feedback

    Nov 5, 2026

    Very clear, quick interface, i wouldn’t change a thing, great selection, if everything stays as is I will be a repeat customer

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kaled

    Site Experience Feedback

    Nov 4, 2026

    experiance was good but checkout was long

    • Overall Rating: 8
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Py

    Site Experience Feedback

    Nov 4, 2026

    easy to navigate and fast checkout

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Matty C

    Site Experience Feedback

    Nov 4, 2026

    Always have a great experience ordering what I need from kratom point

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sweetcheeks71184

    Site Experience Feedback

    Nov 4, 2026

    some items were out of stock but prices were cheaper than others

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Veiner

    Site Experience Feedback

    Nov 3, 2026

    Easy to reorder my regular purchase

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Verge

    Site Experience Feedback

    Nov 3, 2026

    Easy site to use. Trustworthy site.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • MamaPinks

    Post-Delivery Feedback

    Nov 3, 2026

    Items are perfect, as always. Shipping is hit or miss and has very inconsistent shipping times. I've looked before, but don't see where I can look up my last purchase items and simply reorder them without having to search for them every time I need to order.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • Mrad79

    Site Experience Feedback

    Nov 3, 2026

    great price and fast shipping on first order

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • EvelynMarie

    Site Experience Feedback

    Nov 3, 2026

    Product work looks older then when I buy in the store crumble Issue product seems to always be out of order And @ frist my orders where coming 3-2 days now even paying 3-5 days for shipping they come in 6-7 days

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • joker420

    Site Experience Feedback

    Nov 2, 2026

    all good i love this site

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • BUDDY

    Site Experience Feedback

    Nov 2, 2026

    EASY TRANSACTION

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Goodi

    Post-Delivery Feedback

    Nov 1, 2026

    I ordered a few bottles of 120 mg. I received them fairly quick. I wish they had more lower mg 7 stax. I am happy with their prices.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 9
    • Customer Support: 10
    Full ratings for this review »
  • KratomGod420

    Post-Delivery Feedback

    Nov 1, 2026

    Specific brand of Kratom wasn't available in my home town anymore. Found KratomPoint, and placed an order. Arrived quickly, boxed with care. Reached out to them to thank them and they seemed like cool people. Will be coming back, I buy in bulk. I am very busy and don't have time to play games. Got burned by other online merchants. This was night and day different. Thank you again

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Steven

    Site Experience Feedback

    Nov 1, 2026

    Great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Joshua

    Post-Delivery Feedback

    Nov 1, 2026

    Good.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Gabby

    Post-Delivery Feedback

    Nov 1, 2026

    Yes to tell my best friend about my orders and how good they are and how I continue to want to purchase from you all

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
Kratompoint Customer Reviews | Verified Customer Reviews at Bizrate Surveys