Kratompoint Customer Reviews
Kratompoint holds a 9.6/10 overall rating and 192 verified post-delivery reviews on Bizrate.
Kratompoint Rating
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 93% | 93% |
 Neutral | 4% | 4% |
 Negative | 3% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
10 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 87% | 87% |
Neutral | 10% | 11% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Kratompoint
Showing 1 - 50 of 663
Online Shopper
Site Experience FeedbackAug 6, 2026
good website. it was easy and i got what i needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Getting olD
Site Experience FeedbackAug 6, 2026
Great price, quick and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Treeman
Site Experience FeedbackAug 6, 2026
Great company. Good pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
¡♡halleluYah♡!
Site Experience FeedbackAug 6, 2026
appreciate the leaf.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jenn
Site Experience FeedbackAug 6, 2026
the 2 times i have shopped it has been and easy and fast process. The product works great which will have me coming back for more.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sassy
Site Experience FeedbackAug 6, 2026
Kratom Point is easy to navigate through. Quick response when you chat live online. I would highly recommend.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jessygirl
Site Experience FeedbackAug 5, 2026
Good stuff
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 5, 2026
YAYYY KRATOMPOINT YAYYYY
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Heyhey
Site Experience FeedbackAug 5, 2026
It was a good interaction with this website
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Mark t
Post-Delivery FeedbackAug 5, 2026
5 out of my last 8 orders actually came early which does not seem to happen with other online vendors very high quality and very competitive prices keep me coming back to kratom point religiously thank you and keep up the good work
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Liz
Post-Delivery FeedbackAug 5, 2026
I was looking online for different places that sell kratom and I found this site that has it always. Everywhere else runs out. The tracking could be better but otherwise its worth it.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Matt
Site Experience FeedbackAug 5, 2026
Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tina
Site Experience FeedbackAug 4, 2026
Quick easy and free shipping. Thumbs up
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
BigDBandit
Site Experience FeedbackAug 4, 2026
It was good.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Simply Sandy
Post-Delivery FeedbackAug 4, 2026
I really love ordering from Kratom Point. The product always seems fresh. It also comes in a timely manner. I have never had an issue with them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Blanche
Site Experience FeedbackAug 4, 2026
Great selection and quick reorder selection. Makes it nice and fast for a busy person
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cosmo
Site Experience FeedbackAug 4, 2026
Yall are good. I keep coming back
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Swoleson
Post-Delivery FeedbackAug 4, 2026
All things considered, one of the best experiences ordering my essentials through this website
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 7
- Customer Support: 10
Online Shopper
Site Experience FeedbackAug 4, 2026
It was difficult to get to the products section. It took a few minutes to be able to bring up the page I wanted. It’s the o my time this happened. It could have been a tech issue.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
HagenP
Post-Delivery FeedbackAug 4, 2026
I would recommend to friends, I already have!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 4, 2026
will not order express took over time estimated no sense paying xtra
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: 2
- Customer Support: 8
PC
Site Experience FeedbackAug 4, 2026
Very good website. Easy to use. Found what I was looking for immediately.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nick D.
Site Experience FeedbackAug 3, 2026
so far it is a great transaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alex
Site Experience FeedbackAug 3, 2026
It’s great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
JCMc
Site Experience FeedbackAug 3, 2026
Great site. Quick shipping. Seem to care!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kim
Site Experience FeedbackAug 3, 2026
Kratom point website was, as usual, easy to navigate. I was able to redeem my rewards points easily.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jen
Post-Delivery FeedbackAug 3, 2026
I was very glad that Kratompoint that had the product I wanted because it was a hard to find item.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Beezy
Site Experience FeedbackAug 3, 2026
Always a breeze ordering off the site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rex1978
Post-Delivery FeedbackAug 2, 2026
Great product that works at a great price.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
avcontrolfreak
Site Experience FeedbackAug 2, 2026
Kratompoint has much better pricing than local stores for Kratom powder. I only wish they would accept PayPal to make the checkout process quicker. Otherwise, very happy with the site and have been a customer for a few years now.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ora
Site Experience FeedbackAug 2, 2026
First time buyer
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bustin
Site Experience FeedbackAug 2, 2026
It was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Adam
Site Experience FeedbackAug 2, 2026
Great products!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TinyTexasTammy
Site Experience FeedbackAug 1, 2026
easy to order and quick shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 1, 2026
easy and to point
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eric Spies
Site Experience FeedbackAug 1, 2026
Just placed my order. Will see how everything goes when I receive my items. Pricing was super affordable. Selection was good. Checkout was a little lame for people who live in restricted states. But luckily I don't.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 1, 2026
Kratompoint has a huge variety to choose from. Fast arrival, always my go to
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Peterbilt56
Site Experience FeedbackJul 31, 2026
It was awesome thank you
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Joshua
Post-Delivery FeedbackJul 31, 2026
Very good. And don't know anyone.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
na
Site Experience FeedbackJul 31, 2026
na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jjmac
Site Experience FeedbackJul 31, 2026
It was good. Had items available that others are not able to get in stock. Cost of the items different sizes were priced oddly. The 60 being 95$, 80 being 109$, and 120 being 120$ doesn’t make a ton of sense. It hurts those that like a smaller controllable dose as well because not a lot of reason to justify the smaller dose if the bigger is only a little more expensive. Would like to see those margins get a little bigger but I don’t want to see the 120 go up in price to accomplish this of course.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
G
Post-Delivery FeedbackJul 31, 2026
Kratompoint is awesome. Great selection. Good prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Highly highly recommend
Post-Delivery FeedbackJul 30, 2026
I was having issues getting my card to work. Did the online chat but it was the weekend. Answered me about an hour or so later and they explained what was going on and my card would t be charged 5 times.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJul 30, 2026
Best place to buy everything you need
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carly
Site Experience FeedbackJul 30, 2026
My experience was great, the prices are always reasonable, I love ordering from kratom point!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lalittle
Site Experience FeedbackJul 30, 2026
Being able to go directly to what is needed from previous order makes it easier to repurchase the product. However it’s difficult to search for the specific size and type as all of them are generally shown together by size and have to continue scrolling to reach the desired size and then sort for the specific item.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 30, 2026
Friendly staff. Great service. Highly recommend.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
D
Post-Delivery FeedbackJul 30, 2026
Easy to order, great service and a wonderful company to order kratom from.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Tahoe1342
Site Experience FeedbackJul 28, 2026
Editing items already in the cart was cumbersome. I wanted to change the items from one-time purchase to subscription, but had to delete what was already in the cart and re-add them. Plus, two of the items I wanted to order as a subscription I wasn't able to, but was just told no, with no explanation as to why I couldn't. So I just ordered as a one-time purchase.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bill
Post-Delivery FeedbackJul 28, 2026
It was really easy to order and I was really impressed with the selection and inventory that you had. The pricing was extremely favorable and the products were great. I think there's a wide variety so the only challenge is figuring out what you want exactly and I think the product descriptions were pretty good I know that's kind of a hard thing to get universally right but they were accurate and I found the whole thing wonderful I wish I would have just found your site a long time ago
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A