Kratompoint Customer Reviews
Kratompoint holds a 9.5/10 overall rating and 301 verified post-delivery reviews on Bizrate.
Kratompoint Rating
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 90% | 92% |
 Neutral | 6% | 7% |
 Negative | 3% | 2% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 88% | 92% |
Neutral | 11% | 8% |
Negative | 1% | 1% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Kratompoint
Showing 1 - 50 of 1,113
Online Shopper
Site Experience FeedbackNov 5, 2026
Very pleased
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
VM
Site Experience FeedbackNov 5, 2026
VERY EASY WEBSITE TO USE.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Luke
Site Experience FeedbackNov 5, 2026
Hoping for a good outcome, never purchased from here before
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
DonTuna
Site Experience FeedbackNov 5, 2026
Very clear, quick interface, i wouldn’t change a thing, great selection, if everything stays as is I will be a repeat customer
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kaled
Site Experience FeedbackNov 4, 2026
experiance was good but checkout was long
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Py
Site Experience FeedbackNov 4, 2026
easy to navigate and fast checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Matty C
Site Experience FeedbackNov 4, 2026
Always have a great experience ordering what I need from kratom point
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sweetcheeks71184
Site Experience FeedbackNov 4, 2026
some items were out of stock but prices were cheaper than others
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Veiner
Site Experience FeedbackNov 3, 2026
Easy to reorder my regular purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Verge
Site Experience FeedbackNov 3, 2026
Easy site to use. Trustworthy site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MamaPinks
Post-Delivery FeedbackNov 3, 2026
Items are perfect, as always. Shipping is hit or miss and has very inconsistent shipping times. I've looked before, but don't see where I can look up my last purchase items and simply reorder them without having to search for them every time I need to order.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: N/A
Mrad79
Site Experience FeedbackNov 3, 2026
great price and fast shipping on first order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
EvelynMarie
Site Experience FeedbackNov 3, 2026
Product work looks older then when I buy in the store crumble Issue product seems to always be out of order And @ frist my orders where coming 3-2 days now even paying 3-5 days for shipping they come in 6-7 days
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
joker420
Site Experience FeedbackNov 2, 2026
all good i love this site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BUDDY
Site Experience FeedbackNov 2, 2026
EASY TRANSACTION
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Goodi
Post-Delivery FeedbackNov 1, 2026
I ordered a few bottles of 120 mg. I received them fairly quick. I wish they had more lower mg 7 stax. I am happy with their prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10
KratomGod420
Post-Delivery FeedbackNov 1, 2026
Specific brand of Kratom wasn't available in my home town anymore. Found KratomPoint, and placed an order. Arrived quickly, boxed with care. Reached out to them to thank them and they seemed like cool people. Will be coming back, I buy in bulk. I am very busy and don't have time to play games. Got burned by other online merchants. This was night and day different. Thank you again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Steven
Site Experience FeedbackNov 1, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joshua
Post-Delivery FeedbackNov 1, 2026
Good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Gabby
Post-Delivery FeedbackNov 1, 2026
Yes to tell my best friend about my orders and how good they are and how I continue to want to purchase from you all
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
DR
Post-Delivery FeedbackNov 1, 2026
Kratenpoint has a wide variety of products and had exactly what I was looking for. Shipping was immediate and I received my order sooner than I expected. Highly recommend!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Bobby
Site Experience FeedbackNov 1, 2026
It's always easy and quick. It arrives at my doorstep pretty much the next day. Very grateful for the service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
John t
Post-Delivery FeedbackNov 1, 2026
I recommend getting this product it's a great product at a good price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackOct 31, 2026
It was amazingly easy and fast and I really liked that process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joseph
Post-Delivery FeedbackOct 31, 2026
Fast shipping, fair price, easy to navigate. I like things that work and you were a lot cheaper than olofly and faster. So you have my business
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 9
Bunny2006
Site Experience FeedbackOct 31, 2026
I like the ease of ordering through the site. The price is good, shipping is fast, and I like that there was a sale and I was able to save some money with the halloween code.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kratom1500
Site Experience FeedbackOct 31, 2026
Made a recurring purchase of Kratom. Blue Magic Green Malay 1500 count. Great product and value. Especially with the Halloween discount code. Thanks!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kimmiesue
Site Experience FeedbackOct 31, 2026
Good website. Easy to navigate and you sell remarkable herbs not everyone does
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ribert
Site Experience FeedbackOct 30, 2026
easy to navigate
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PickinAndFlickin
Post-Delivery FeedbackOct 30, 2026
Very pleased with ordering from KratomPoint. They package the products I purchased very professionally. I received a tracking number the same day I purchased. The package was accepted by USPS the same day. The only issue during the entire process was unrelated to KratomPoint because once the package gets in the hands of USPS KratomPoint has no control of it. My issue is how USPS treated my package it appears to sit in the Chicago Distribution Center a long time even when I did the USPS Mail Express option during check out. USPS did not deliver my Express order the day they said I would. I received it the following day. Like I said this is no fault of KratomPoint. I wished USPS would treat an Express package with higher priority. I will and have done more orders with KratomPoint and that will continue until the product I purchased is no longer in stock
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Kraven
Site Experience FeedbackOct 30, 2026
Website is very easy to navigate and find what you're looking for. Checkout is smooth and intuitive with no hidden fees. Nothing bad to say about the site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 30, 2026
Very smooth
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Catback
Site Experience FeedbackOct 30, 2026
No issues at all. The purchase was seamless and secure! They have the largest selection I’ve seen online, and have great pricing!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Erock
Site Experience FeedbackOct 29, 2026
its great i just fobt like how people make it iut to be bad when its all natural and the only deaths or wven harm is from mixubg it w orher shit
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Darcy
Site Experience FeedbackOct 29, 2026
Prices are remarkably worth it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sissy
Site Experience FeedbackOct 29, 2026
The website was very easy to work with, and the products that I was looking for were available and easy to find.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PapaT1234
Post-Delivery FeedbackOct 28, 2026
I placed my order and was very happy to get an email as soon as it had went through, i received a tracking number where i could see when and around what time my product would be delivered, so it was easy to check on the status of where my package was. I will most definitely be purchasing again through kratompoint and letting everyone know where to get the best product for the best prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Gabby
Site Experience FeedbackOct 28, 2026
It's good waiting for me 100$ please 3rd order recurring customer
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Kratomlover
Site Experience FeedbackOct 28, 2026
It’s good. The only part frustrating is the little numbers when you want to go to a different page. I usually have to go to page 3 or 4 to find what I want. And it’s hard to do. Also I buy a lot and never get coupons. Bummer I spend a lot of buy more if I got coupons.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jenny R
Site Experience FeedbackOct 28, 2026
Your website is super easy to navigate. Ordering was straightforward and simple. My first order arrived on time and in good condition. Looking forward to my next order! Thank you guys for all your work!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mr Lance
Site Experience FeedbackOct 28, 2026
Good prices. Fast shipping
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Matt
Site Experience FeedbackOct 28, 2026
Everything I expected happened so far. I have not picked up yet.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
B
Site Experience FeedbackOct 28, 2026
My overall experience with the website was good. The product prices are reasonable, which I really appreciate. However, I would recommend keeping more items in stock to provide customers with a wider selection. My only major complaint is the shipping service. I have not been satisfied with USPS due to delayed deliveries and unreliable delivery times. I would strongly recommend considering UPS or another carrier that offers more dependable and timely shipping. Overall, I appreciate the competitive pricing and hope to see improvements in product availability and shipping reliability. Thank you!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Young Money
Site Experience FeedbackOct 27, 2026
Love the seltzers
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
James
Site Experience FeedbackOct 27, 2026
Easy to find what you are looking for and fast shipping
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackOct 27, 2026
Easy Peasy, no complaints
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jay
Site Experience FeedbackOct 26, 2026
Very easy to find what I am looking for. Selection of products is good as well.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Jazz
Site Experience FeedbackOct 25, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 25, 2026
You guys are great! Thank you so much 💓
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Melissa OK
Site Experience FeedbackOct 25, 2026
usually low on stock when I try to order 3, sometimes it is out of stock
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9