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Kratompoint Customer Reviews

Kratompoint holds a 9.5/10 overall rating and 247 verified post-delivery reviews on Bizrate.

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Most Current Certification:
Sep 16, 2026

Kratompoint Rating

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Post-Delivery Feedback - 247 Reviews

Overall Satisfaction:

9.5out of 10

Would Shop Here Again:

9.7out of 10

Likelihood To Recommend:

9.8out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

91%88%
Neutral rating icon

Neutral

5%8%
Negative rating icon

Negative

3%4%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Site Experience Feedback - 624 Reviews

Overall Satisfaction:

9.5out of 10

Would Shop Here Again:

9.6out of 10

Likelihood To Recommend:

9.5out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

87%86%
Neutral rating icon

Neutral

11%12%
Negative rating icon

Negative

2%2%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

9 out of 10

Recent Reviews for Kratompoint

Showing 1 - 50 of 871

  • DezV

    Post-Delivery Feedback

    Sep 15, 2026

    Everytime i buy my Kratom from KratomPoint its always the best price around and I live in 5-20 minute drive distances from at least 30 Stores that sell Kratom probably more in the DC MD area. But the prices are double sometimes what KRATOMPOINT charges plus it gets herr fast which is a bonus cause sometimes i run low and need it fast! ive used White Maeng Da for 10 yrs and they have a good selection! ive never needed to need customer service casue my orders are never screwed up!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Sep 15, 2026

    You product is always on time and it’s a quality product, and the package is discrete which I like

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: 6
    Full ratings for this review »
  • Lucius

    Site Experience Feedback

    Sep 15, 2026

    Great shipping speed and product variety.

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jan

    Site Experience Feedback

    Sep 15, 2026

    Very friendly

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jax Lady

    Post-Delivery Feedback

    Sep 15, 2026

    I've tried many brands of white maeng da. This by far is my FAVORITE and has helped me a lot!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Mantaray79

    Site Experience Feedback

    Sep 15, 2026

    Very Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • MamaPinks

    Site Experience Feedback

    Sep 14, 2026

    I am hoping, and I just don't see it for 2 things. 1-"last ordered" options. So I dont have to search for the same thing Inorder every month. 2-A way to save my CC info to use everytime so I don't have to get up off my couch to pay. Maybe I'm just not seeing these options? Why don't I ever get a discount code? I'm a regular shopper!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jojo

    Post-Delivery Feedback

    Sep 14, 2026

    I have been purchasing product from KP store for quite some time never had any issues. Great customer service and easy online access you recommend.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Trueblue

    Post-Delivery Feedback

    Sep 14, 2026

    Not really your fault. USPS under Trump is a shitshow. Delays, lost packages...VOTE BLUE

    • Overall Rating: 7
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 5
    • Customer Support: 8
    Full ratings for this review »
  • Alex

    Post-Delivery Feedback

    Sep 14, 2026

    Great products and very timely delivery!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • John Brown

    Site Experience Feedback

    Sep 14, 2026

    Fantastic service! Order shipped and delivered quickly!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Pips

    Post-Delivery Feedback

    Sep 13, 2026

    My most recent experience was excellent. I have recommended Kratompoint to a relative in Oregon. My previous order was great and arrived quickly but there was a small tear in the bag and the inside of the box was covered with the powder. I was able to find the tear and covered it with a large paper clip.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • DXtraxt

    Site Experience Feedback

    Sep 13, 2026

    Great quick and easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • GLC

    Post-Delivery Feedback

    Sep 12, 2026

    Soo happy to have my favorite products in stock!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Bigdick

    Site Experience Feedback

    Sep 11, 2026

    Everything was great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • David Z

    Site Experience Feedback

    Sep 11, 2026

    Kratompoint uses a simple method for customer to browse their selection and make the checkout process very convenient.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Monstera

    Site Experience Feedback

    Sep 11, 2026

    I think the experience was great easy to use, just wish there discounts available for smaller orders or purchases

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nick

    Site Experience Feedback

    Sep 11, 2026

    Website worked properly to expedite my order.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bob

    Site Experience Feedback

    Sep 10, 2026

    It was a good interaction and I was able to place an order easily

    • Overall Rating: 9
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Cyber Sunflower

    Post-Delivery Feedback

    Sep 10, 2026

    The website was easy to understand and there were a lot of products to choose from. I've ordered from other online sellers and the cans would be damaged once received. Not with KratomPoint. They came well packaged and everything was intact. The only thing that I did not appreciate was the shipping time. I had a trip planned so I ordered the products on a Friday, exactly a week before I was to leave. I paid $10 shipping to receive the items within 4 business days. I received the items on a Saturday which was an entire week and 1 day after ordering. I wasn't upset because I know how USPS works sometimes. Needless to say, the experience was great including the drinks I ordered but the shipping fell short.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 5
    • Customer Support: N/A
    Full ratings for this review »
  • KimberlyX

    Post-Delivery Feedback

    Sep 10, 2026

    Honestly, I recently bought some pills to help with my back pain, and the whole experience was pretty straightforward. I was looking for something that could take the edge off so I could get through the day more comfortably. I followed the directions on the package, and they seemed to help with the pain without making things too complicated. Overall, I was glad I found something that worked reasonably well for me.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Annie

    Site Experience Feedback

    Sep 10, 2026

    well organized and easy to find products. Also pretty fast delivery

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Alrazz

    Site Experience Feedback

    Sep 9, 2026

    It’s hard to find the coupon code to redeem my points

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 9, 2026

    Pretty good very direct

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • MR. G

    Site Experience Feedback

    Sep 9, 2026

    I wish the mid shipping option was faster and that the high end shipping was cheaper or at very least offer special Saturday delivery at that price. The coupon codes had a longer use period. Some people have to save up for expensive purchases which takes time.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • AG1984

    Site Experience Feedback

    Sep 9, 2026

    Overall I am pleased with the website but I don’t like the look of it on my iPhone. It’s hard to see the pictures and having so many options for brands and strains is a plus but having so many options can be difficult to navigate.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • brams6

    Site Experience Feedback

    Sep 9, 2026

    Easy to order and lots of brands to try.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Starkage

    Site Experience Feedback

    Sep 9, 2026

    Quick and easy, knew what I wanted, they had it, ordered, bam!

    • Overall Rating: 10
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Joshua

    Post-Delivery Feedback

    Sep 9, 2026

    Very good.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Jammer

    Site Experience Feedback

    Sep 9, 2026

    Best selection and prices.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tre'

    Site Experience Feedback

    Sep 9, 2026

    Fast shipping easy to navigate and high quality products keep me a loyal customer.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sary

    Post-Delivery Feedback

    Sep 9, 2026

    Everything is great product-wise. Would like more deals. Pricey items. Times are tough.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • MAMMA

    Site Experience Feedback

    Sep 8, 2026

    FOUND THE PRODUCT I WAS LOOKING FOR EASILY. ORDERING EASY AND QUICK.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 8, 2026

    I prefer to order a month supply at a time last month I could only order 29 packs and this week I’m only allowed to purchase 15 . This is hassle and ads unnecessary time to my day

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Edd92

    Site Experience Feedback

    Sep 8, 2026

    Very good!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Johnboy

    Site Experience Feedback

    Sep 8, 2026

    It was a positive experience and the pricing was great!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 8, 2026

    Wish the prices would stop going up

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kim x

    Post-Delivery Feedback

    Sep 8, 2026

    You’re cheaper than anyone and it comes quick and I am happy I found yall.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Id&c

    Site Experience Feedback

    Sep 7, 2026

    Good prices ease of purchasing products

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Devildog

    Site Experience Feedback

    Sep 7, 2026

    None at this time.

    • Overall Rating: 7
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • biala

    Site Experience Feedback

    Sep 7, 2026

    Overall a great and easy experience. I'd recommend but I just place my order and have not received it yet.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Big John

    Site Experience Feedback

    Sep 7, 2026

    Good Communication

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Incognito

    Site Experience Feedback

    Sep 7, 2026

    n/a

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 7, 2026

    Works for me. Makes me calm and comfortable

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Chalo

    Site Experience Feedback

    Sep 6, 2026

    My interaction with website was good, I had no problems.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JC

    Site Experience Feedback

    Sep 6, 2026

    I’m pleased with the ordering process so far. The website was easy to navigate, the products I wanted were in stock, and checkout was straightforward. That said, I can’t give a complete assessment until I’ve received my order and know how shipping, product quality, and customer service are handled if any issues arise. So far, though, the experience has been good.

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Belladonna Blix

    Site Experience Feedback

    Sep 6, 2026

    I've been ordering from Kratompoint since February of this year. I find your prices to be not only the best online but I have never had an issue with shipping issues. Your company is on top of everything including email notifications. I must say though for customers like myself who do spend and have spent the amount of money on your product should receive a higher discount rate maybe 20% off and a buy 1 get 1 free or discounted rate? Im not saying this should apply to everyone but loyal customers who have and will continue to purchase from your company. All around you guys are top notch and im thankful to have found not only quality product but a trustworthy provider of product.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Citizen Dick

    Site Experience Feedback

    Sep 6, 2026

    It kept making me go back to my cart when I was at the checkout point but otherwise it was fine

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Jcool

    Site Experience Feedback

    Sep 6, 2026

    It was easy to navigate the site. Prices were very good. Overall great experience

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Citizen Duck

    Post-Delivery Feedback

    Sep 6, 2026

    The free shipping was faster than most places that offer free priority shipping and not only did they have my item in stock which it seems to be out of stock almost everywhere usually, but it was at a very reasonable price.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
Kratompoint Customer Reviews | Verified Customer Reviews at Bizrate Surveys