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Kratompoint Customer Reviews

Kratompoint holds a 9.5/10 overall rating and 300 verified post-delivery reviews on Bizrate.

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Most Current Certification:
Nov 3, 2026

Kratompoint Rating

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Post-Delivery Feedback - 300 Reviews

Overall Satisfaction:

9.5out of 10

Would Shop Here Again:

9.7out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

90%92%
Neutral rating icon

Neutral

6%6%
Negative rating icon

Negative

3%2%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Site Experience Feedback - 800 Reviews

Overall Satisfaction:

9.6out of 10

Would Shop Here Again:

9.6out of 10

Likelihood To Recommend:

9.5out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

88%90%
Neutral rating icon

Neutral

11%9%
Negative rating icon

Negative

1%1%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

9 out of 10

Recent Reviews for Kratompoint

Showing 1 - 50 of 1,100

  • joker420

    Site Experience Feedback

    Nov 2, 2026

    all good i love this site

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • BUDDY

    Site Experience Feedback

    Nov 2, 2026

    EASY TRANSACTION

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Goodi

    Post-Delivery Feedback

    Nov 1, 2026

    I ordered a few bottles of 120 mg. I received them fairly quick. I wish they had more lower mg 7 stax. I am happy with their prices.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 9
    • Customer Support: 10
    Full ratings for this review »
  • KratomGod420

    Post-Delivery Feedback

    Nov 1, 2026

    Specific brand of Kratom wasn't available in my home town anymore. Found KratomPoint, and placed an order. Arrived quickly, boxed with care. Reached out to them to thank them and they seemed like cool people. Will be coming back, I buy in bulk. I am very busy and don't have time to play games. Got burned by other online merchants. This was night and day different. Thank you again

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Steven

    Site Experience Feedback

    Nov 1, 2026

    Great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Joshua

    Post-Delivery Feedback

    Nov 1, 2026

    Good.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Gabby

    Post-Delivery Feedback

    Nov 1, 2026

    Yes to tell my best friend about my orders and how good they are and how I continue to want to purchase from you all

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • DR

    Post-Delivery Feedback

    Nov 1, 2026

    Kratenpoint has a wide variety of products and had exactly what I was looking for. Shipping was immediate and I received my order sooner than I expected. Highly recommend!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Bobby

    Site Experience Feedback

    Nov 1, 2026

    It's always easy and quick. It arrives at my doorstep pretty much the next day. Very grateful for the service.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • John t

    Post-Delivery Feedback

    Nov 1, 2026

    I recommend getting this product it's a great product at a good price

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 31, 2026

    It was amazingly easy and fast and I really liked that process

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Joseph

    Post-Delivery Feedback

    Oct 31, 2026

    Fast shipping, fair price, easy to navigate. I like things that work and you were a lot cheaper than olofly and faster. So you have my business

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Bunny2006

    Site Experience Feedback

    Oct 31, 2026

    I like the ease of ordering through the site. The price is good, shipping is fast, and I like that there was a sale and I was able to save some money with the halloween code.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kratom1500

    Site Experience Feedback

    Oct 31, 2026

    Made a recurring purchase of Kratom. Blue Magic Green Malay 1500 count. Great product and value. Especially with the Halloween discount code. Thanks!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kimmiesue

    Site Experience Feedback

    Oct 31, 2026

    Good website. Easy to navigate and you sell remarkable herbs not everyone does

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ribert

    Site Experience Feedback

    Oct 30, 2026

    easy to navigate

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • PickinAndFlickin

    Post-Delivery Feedback

    Oct 30, 2026

    Very pleased with ordering from KratomPoint. They package the products I purchased very professionally. I received a tracking number the same day I purchased. The package was accepted by USPS the same day. The only issue during the entire process was unrelated to KratomPoint because once the package gets in the hands of USPS KratomPoint has no control of it. My issue is how USPS treated my package it appears to sit in the Chicago Distribution Center a long time even when I did the USPS Mail Express option during check out. USPS did not deliver my Express order the day they said I would. I received it the following day. Like I said this is no fault of KratomPoint. I wished USPS would treat an Express package with higher priority. I will and have done more orders with KratomPoint and that will continue until the product I purchased is no longer in stock

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Kraven

    Site Experience Feedback

    Oct 30, 2026

    Website is very easy to navigate and find what you're looking for. Checkout is smooth and intuitive with no hidden fees. Nothing bad to say about the site.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 30, 2026

    Very smooth

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Catback

    Site Experience Feedback

    Oct 30, 2026

    No issues at all. The purchase was seamless and secure! They have the largest selection I’ve seen online, and have great pricing!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Erock

    Site Experience Feedback

    Oct 29, 2026

    its great i just fobt like how people make it iut to be bad when its all natural and the only deaths or wven harm is from mixubg it w orher shit

    • Overall Rating: 10
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Darcy

    Site Experience Feedback

    Oct 29, 2026

    Prices are remarkably worth it

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sissy

    Site Experience Feedback

    Oct 29, 2026

    The website was very easy to work with, and the products that I was looking for were available and easy to find.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • PapaT1234

    Post-Delivery Feedback

    Oct 28, 2026

    I placed my order and was very happy to get an email as soon as it had went through, i received a tracking number where i could see when and around what time my product would be delivered, so it was easy to check on the status of where my package was. I will most definitely be purchasing again through kratompoint and letting everyone know where to get the best product for the best prices.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Gabby

    Site Experience Feedback

    Oct 28, 2026

    It's good waiting for me 100$ please 3rd order recurring customer

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kratomlover

    Site Experience Feedback

    Oct 28, 2026

    It’s good. The only part frustrating is the little numbers when you want to go to a different page. I usually have to go to page 3 or 4 to find what I want. And it’s hard to do. Also I buy a lot and never get coupons. Bummer I spend a lot of buy more if I got coupons.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jenny R

    Site Experience Feedback

    Oct 28, 2026

    Your website is super easy to navigate. Ordering was straightforward and simple. My first order arrived on time and in good condition. Looking forward to my next order! Thank you guys for all your work!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mr Lance

    Site Experience Feedback

    Oct 28, 2026

    Good prices. Fast shipping

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Matt

    Site Experience Feedback

    Oct 28, 2026

    Everything I expected happened so far. I have not picked up yet.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • B

    Site Experience Feedback

    Oct 28, 2026

    My overall experience with the website was good. The product prices are reasonable, which I really appreciate. However, I would recommend keeping more items in stock to provide customers with a wider selection. My only major complaint is the shipping service. I have not been satisfied with USPS due to delayed deliveries and unreliable delivery times. I would strongly recommend considering UPS or another carrier that offers more dependable and timely shipping. Overall, I appreciate the competitive pricing and hope to see improvements in product availability and shipping reliability. Thank you!

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Young Money

    Site Experience Feedback

    Oct 27, 2026

    Love the seltzers

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • James

    Site Experience Feedback

    Oct 27, 2026

    Easy to find what you are looking for and fast shipping

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 27, 2026

    Easy Peasy, no complaints

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jay

    Site Experience Feedback

    Oct 26, 2026

    Very easy to find what I am looking for. Selection of products is good as well.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Jazz

    Site Experience Feedback

    Oct 25, 2026

    Great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Oct 25, 2026

    You guys are great! Thank you so much 💓

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Melissa OK

    Site Experience Feedback

    Oct 25, 2026

    usually low on stock when I try to order 3, sometimes it is out of stock

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Moose

    Post-Delivery Feedback

    Oct 25, 2026

    Fast shipping tabs fast good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Don

    Site Experience Feedback

    Oct 24, 2026

    Best place for what you need

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Joseph

    Post-Delivery Feedback

    Oct 24, 2026

    I was looking for a new place through google to buy my kratom since I noticed you guys were cheaper and took more cards then olofly. What caused me to do it is I believe you took my gift card or one of my pay in four cards which allowed me to make the purchase. I'm happy because the layout of the site is easy to navigate, you had what I wanted in stock at a fair price and the speed was quick. I will be doing repeat business in the future as I like kratom point now.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review »
  • Algreens

    Post-Delivery Feedback

    Oct 24, 2026

    Great to find a place that actually has the product I wanted in stock. Them not being in California was another big Perk. Faster delivery to the East Coast. Will definitely be ordering from them again.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 24, 2026

    Great site

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Bobcat

    Site Experience Feedback

    Oct 24, 2026

    It was good.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Worm

    Post-Delivery Feedback

    Oct 24, 2026

    Everything has been great so far except for the shipping/tracking updates. It seems as if USPS does not give accurate tracking times. Overall experience was great and easy to check out. I only contacted customer service once and that was over shipping

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Mel

    Site Experience Feedback

    Oct 23, 2026

    User friendly and great product

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jake

    Site Experience Feedback

    Oct 23, 2026

    Great selection and competitive pricing

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • MamaPinks

    Site Experience Feedback

    Oct 23, 2026

    Easy peasy, always available, always there, same price as usual. Only problem is inconsistent shipping times.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sir Lancelot

    Site Experience Feedback

    Oct 23, 2026

    So far so good. Prices are very competitive.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 23, 2026

    Easy to navigate wide variety of high quality products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Xina

    Site Experience Feedback

    Oct 23, 2026

    I absolutely love this product. The website is easy to understand and the product always arrives on time.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
Kratompoint Customer Reviews | Verified Customer Reviews at Bizrate Surveys