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Kratompoint Reviews - 127 Post-Delivery Reviews - 9.5/10

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Jun 12, 2026

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Post-Delivery Feedback - 127 Reviews

Overall Satisfaction:

9.5out of 10

Would Shop Here Again:

9.6out of 10

Likelihood To Recommend:

9.7out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

91%91%
Neutral rating icon

Neutral

7%5%
Negative rating icon

Negative

2%4%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

10 out of 10

Site Experience Feedback - 322 Reviews

Overall Satisfaction:

9.5out of 10

Would Shop Here Again:

9.6out of 10

Likelihood To Recommend:

9.5out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

88%88%
Neutral rating icon

Neutral

10%11%
Negative rating icon

Negative

2%2%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.5 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

Recent Reviews for Kratompoint

Showing 1 - 50 of 449

  • KhaleesiBurnett1984

    Post-Delivery Feedback

    Jun 11, 2026

    I would brag about the fact I ordered my products on a Friday and had them in my hand by Tuesday

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Always stocked

    Site Experience Feedback

    Jun 11, 2026

    I can rely on having stock in the product I order. I appreciate that.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lbk girl

    Post-Delivery Feedback

    Jun 11, 2026

    Price was excellent and delivered on time

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • FairNess

    Site Experience Feedback

    Jun 11, 2026

    The Email response team was not very friendly or helpful. But the website is.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bamf

    Post-Delivery Feedback

    Jun 10, 2026

    They had the product I needed, quick delivery. The kratom was high quality

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • MG

    Site Experience Feedback

    Jun 10, 2026

    Everything went fine. Waiting on product to know more. Thanks.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • V

    Site Experience Feedback

    Jun 9, 2026

    It was a pleasant experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 9, 2026

    N/A

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • DrDiode

    Site Experience Feedback

    Jun 8, 2026

    Couldn't find the company O.P.M.S. on the menu selection under Brands, have to go to the search bar. Plz fix. Also, plz make it easier to rack up points, I will buy more. Thanx

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Niki

    Site Experience Feedback

    Jun 8, 2026

    Very quick and painless. I have the same order every time.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 8, 2026

    It has the best products, prices and service…once you order, the product is on the way the same day if it’s a m-f

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Captsled

    Post-Delivery Feedback

    Jun 8, 2026

    Great sales experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • JB

    Site Experience Feedback

    Jun 5, 2026

    Great prices!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nefertiti

    Site Experience Feedback

    Jun 5, 2026

    Flawless experience

    • Overall Rating: 7
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Peanut

    Site Experience Feedback

    Jun 5, 2026

    I have enjoyed everything about your website. It's easy and fast to use and I've never had an issue with receiving my orders so I highly recommend this site. Thank you so much

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Subslug

    Site Experience Feedback

    Jun 5, 2026

    Overall shopping here is good. I wish you offered express ups or fedex options simply because usps is very unreliable in my area. I’ve paid a lot for express shipping in the past ($65 per order!) that guarantees 1-2 day delivery, but it has taken as many as 5 before. Disappointing to say the least! So much for guaranteed! But THATS usps problem. Not KP store….

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Shine

    Site Experience Feedback

    Jun 5, 2026

    I use kratom as a more effective alternative to the several prescriptions given to me by my Dr for stenosis and a herniated disc. I take a measured doses and it works really well. KP store is the absolute best place I have found to order from. They have a good variety, fast shipping, awesome customer service and great prices.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Marcus

    Post-Delivery Feedback

    Jun 5, 2026

    Kratompoint is a fantastic source for purchasing Kratom. Great selections and great prices. If you compare the prices with in store items, the items are half the price. My only regret is not finding Kratompoint sooner. I have made multiple purchases and will continue to make more.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • KhaleesiBurnett

    Site Experience Feedback

    Jun 5, 2026

    Easy as can be!

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Oatmeal

    Site Experience Feedback

    Jun 4, 2026

    It’s always the same…good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • canoesnip1

    Post-Delivery Feedback

    Jun 2, 2026

    Great product! Arrived in a reasonable amount of time! Great price! Would definitely buy again!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Mark J G

    Site Experience Feedback

    Jun 2, 2026

    I ordered 1000 capsules of Bali - the price was ok - I have seen it sold for less and shipping I thought was high for regular shipping

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Cami

    Post-Delivery Feedback

    Jun 2, 2026

    I love this supplier. I’ve tried a couple Kratom websites and this is the best by far for selection and speed.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Cra J

    Post-Delivery Feedback

    Jun 1, 2026

    Everything went great. I didnt know what to put for the "resolving issue." There was not an issue in sight. The costumer service is top notch. I received my parcel a day early. Which is always a good thing. Overall on a scale 1-5☆'s i give a 6☆ rate. They made me feel comfortable about my purchase. All around a great place to work with.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Greenroller

    Site Experience Feedback

    May 30, 2026

    I was looking for 7-OH tablets. Wasn't exactly easy to get there, but I did. I appreciate being able to purchase here using Master Card.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »

    From Kratompoint

    We do not sell 7-OH products

  • Online Shopper

    Post-Delivery Feedback

    May 30, 2026

    Difficult to purchase again

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    May 30, 2026

    I'm in a rewards program and I still haven't earned not even one dollar.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »

    From Kratompoint

    You earn reward points not dollars, you need to redeem your points to earn the discount.

  • CJ

    Site Experience Feedback

    May 30, 2026

    I have good experience with purchases from Kratom Point. Prices and delivery times have been as expected.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Drock

    Site Experience Feedback

    May 29, 2026

    My overall experience was Good

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Dee

    Post-Delivery Feedback

    May 29, 2026

    Great product it really gets you motivated

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Kota

    Site Experience Feedback

    May 29, 2026

    It was excellent and hope it ships ASAP!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Larry

    Site Experience Feedback

    May 28, 2026

    Easy to select and order

    • Overall Rating: 10
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Ligma

    Site Experience Feedback

    May 28, 2026

    Great products and quick.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • S.Brumley

    Post-Delivery Feedback

    May 28, 2026

    I really love the subscription however past couple times its been sold out

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Kratomsaves

    Site Experience Feedback

    May 28, 2026

    Always a great experience! Everything is right at your finger tips. Love this site

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Annette

    Site Experience Feedback

    May 26, 2026

    The website is really easy to use! I’m really impressed with KratomPoint! They ship their products out quickly and it doesn’t take long to receive them.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • CEOmom

    Site Experience Feedback

    May 26, 2026

    Easy to maneuver

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Bazinga

    Site Experience Feedback

    May 26, 2026

    Kratompoint is absolutely amazing they always have a lot of stock and variety at great prices, there shipping is always really fast as well.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ray Wombat

    Site Experience Feedback

    May 26, 2026

    Found what I needed right away. Easy checkout.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Captsled

    Site Experience Feedback

    May 25, 2026

    Positive

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • dewey

    Site Experience Feedback

    May 25, 2026

    This is the only company that has the product i am looking for.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Code3JD

    Post-Delivery Feedback

    May 25, 2026

    KO makes purchasing online such a simple, smooth, and easy process. I have slats been able to find my product and complete my purchase within a few short minutes. Their website is functional and intuitive, and they offer a respectable rewards program. Overall, I see no other viable option to making my purchases with KP with the same expectations for pricing, availability, and convenience!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review »
  • Fergen20

    Site Experience Feedback

    May 25, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nicole

    Post-Delivery Feedback

    May 25, 2026

    The best quality I've tried anywhere. I'm glad I found this site because it's the best price too. Discreet packaging. Best possible outcome. This is my way of getting these from now on.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 8
    Full ratings for this review »
  • Kait

    Site Experience Feedback

    May 24, 2026

    It was easy and the prices are decent in an economy that is less than ideal. I always try to find coupon codes and was lucky enough to find a 10% off code. Though sometimes I wish I could get 20% off for being a repeat customer. Either way, I will continue to purchase product from here. This is the only way I can truly get relief from restless legs syndrome so I am absolutely grateful 🙏🏽 Thank you kratompoint♥︎

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Xina

    Site Experience Feedback

    May 24, 2026

    Everything works out as they should..

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Auston

    Post-Delivery Feedback

    May 24, 2026

    I love how fast they're delivering was and was such a smooth transaction

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 23, 2026

    Make it a little easier to rack up discount points. Thx

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Nabli

    Post-Delivery Feedback

    May 23, 2026

    I want to help you, truly I do. But there's not much to tell. I ordered Kratom, like I do roughly once a month, and it arrived on time - exactly what I ordered was what I got. If I knew others who bought Kratom I would definitely recommend kratompoint but I don't.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Cra

    Site Experience Feedback

    May 23, 2026

    I'm unsure as of the moment. It was my first order. I dont know if it will take a long time to get or anything. I hope it all turns out well.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
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