Joy Jewelers Customer Reviews
Joy Jewelers holds a 9/10 overall rating and 204 verified post-delivery reviews on Bizrate.
Joy Jewelers Rating
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Learn more about reviewsOverall Satisfaction:
9out of 10
Would Shop Here Again:
9out of 10
Likelihood To Recommend:
9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 80% | 90% |
 Neutral | 10% | 0% |
 Negative | 10% | 10% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 83% | 81% |
Neutral | 14% | 15% |
Negative | 3% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Joy Jewelers
Showing 1 - 50 of 1,066
Enunez
Site Experience FeedbackAug 9, 2026
Great experience thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Susan
Site Experience FeedbackAug 9, 2026
Some of the Reflection Beads Birthstones are not available (December single row)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
gigi
Post-Delivery FeedbackAug 9, 2026
I was looking for gold charms for a baptism and you had exactly what I needed. They arrived and exceeded my expectations! I found you on google and glad I did!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Rich
Site Experience FeedbackAug 8, 2026
It doesn't seem to matter where I go the problem of multiple passcodes or pins, and such is a pain
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
Paul from Seattle
Site Experience FeedbackAug 7, 2026
My experience was very good and the item was exactly what I was looking for. The item is a gift for my daughter…can it be shipped without an invoice or price attached to the item?
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
TuTu Terry
Site Experience FeedbackAug 7, 2026
Experience was fine.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Honey
Site Experience FeedbackAug 7, 2026
The selection was great and on-line purchase was simple.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rholding
Site Experience FeedbackAug 6, 2026
We sure is very easy to navigate and make selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Neophyte
Site Experience FeedbackAug 6, 2026
Great service
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
osundn
Site Experience FeedbackAug 4, 2026
Mostly had good experiences with Joy. I did order a "17 brown corded leather necklace with sterling silver clasps. It came apart the first time I tried to take it off. Junk. Cost me $20.00.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
Bob
Site Experience FeedbackAug 4, 2026
Quick and easy to use the site
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Amanda
Site Experience FeedbackAug 3, 2026
EASY!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy Man
Post-Delivery FeedbackAug 2, 2026
I have to say the website was great and thr information saw spot on. I am considering getting more of thr earings and some other pieces.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
No
Site Experience FeedbackAug 1, 2026
Xxxx
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Expectation
Site Experience FeedbackAug 1, 2026
So far the experience has been okay. I won't know until I get my purchase exactly how I feel about this.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KLV
Site Experience FeedbackAug 1, 2026
Never heard of before-found on google-hoping the quality is wonderful!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Matt
Site Experience FeedbackAug 1, 2026
The Eagle Scout rings do not have the correct organization name on them. The pictures of the rings did not update with the engraving selections I made, so I could not see a picture of the finished product before I checked out. I like that you have Eagle Scout rings and the design of the one I chose. I just wish I could have seen a 360 degree proof picture of the ring before I confirmed my purchase.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Jon
Site Experience FeedbackJul 31, 2026
Joy Jewelers is always a pleasure to deal with, has exquisite and beautiful pieces, and very fairly priced. Justin is always very helpful anytime I have a question!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Beto
Post-Delivery FeedbackJul 31, 2026
Awesome customer service and delivery 👏
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Lee
Site Experience FeedbackJul 30, 2026
Ok
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Joy
Post-Delivery FeedbackJul 30, 2026
Lots of rose gold which is often hard to come by. Prices start reasonably and their shipping, communication and customer service are top notch.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Kergas
Site Experience FeedbackJul 30, 2026
Fabulous
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joey
Site Experience FeedbackJul 30, 2026
It was easy to order. I am waiting for my shipment.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Russ K.
Post-Delivery FeedbackJul 30, 2026
The information about what goes around the crown should be highlighted in the ordering process, that laçk caused my dissatisfaction with my order.
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 6
- Customer Support: 10
Kiki
Site Experience FeedbackJul 29, 2026
Honestly, it was great. I’ve been looking for a good website for rings (men) and it wasn’t until Today that I was able to find your store. Found it very interesting, straightforward, affordable, easy to look what I was looking for, and fast checkout. I will be looking into your products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jerry
Site Experience FeedbackJul 29, 2026
Site was easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
n5b
Site Experience FeedbackJul 27, 2026
Good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PSD
Site Experience FeedbackJul 27, 2026
It was fine
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Blondie
Site Experience FeedbackJul 27, 2026
My experience was very good. I put in what I was looking for and found right away .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
NA
Site Experience FeedbackJul 27, 2026
all good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Kenberg
Site Experience FeedbackJul 25, 2026
Seamless experience, the menu was clear and concise
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vietnam Vet
Post-Delivery FeedbackJul 25, 2026
Justin you did a fantastic job. Your communication skills and attention to detail is what has made your business successful. I Did research before ordering from Joy and ordering from and receiving the ring with your personal advice exceeded my expectations. This good memory of the purchase will be kept together with the ring. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Yup
Site Experience FeedbackJul 25, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
M Shive
Site Experience FeedbackJul 24, 2026
Good so far
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Kenzie
Site Experience FeedbackJul 24, 2026
I was looking for earrings for my wedding and couldn’t stop thinking about the ones I ordered from Joy Jewelers today. Best price and perfect for my vision!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
wilson
Site Experience FeedbackJul 23, 2026
i purchased this in honor of my mom who just passed. she got me this exact necklace when i was younger for Christmas but it broke and i never got it fixed. this was our saying to eachother since i was a baby.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
R8STER
Site Experience FeedbackJul 23, 2026
Pleased with first special order purchase returned for second purchase.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 23, 2026
thx just what i was looking for
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Joyous
Site Experience FeedbackJul 23, 2026
Easy to navigate
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
lucky star
Post-Delivery FeedbackJul 22, 2026
Took longer than expected to arrive, but I was duly impressed with the quality of the item. The packaging was stellar. I would order from them again.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 3
- Customer Support: N/A
Paul
Site Experience FeedbackJul 21, 2026
Very accommodating to selected items looking for unique items. Makes it easier for finding items for family and friends
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LOPEZ
Site Experience FeedbackJul 20, 2026
EXCELLENT
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lyn
Site Experience FeedbackJul 19, 2026
I had no problems with the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vfavs
Site Experience FeedbackJul 19, 2026
Good price/ easy to purchase/ wish there were some chains recommended specifically for this pendant
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nole
Post-Delivery FeedbackJul 19, 2026
Extremely pleased on the purchase. Exactly what I wanted. Would recommend your company to anyone.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Beto
Site Experience FeedbackJul 18, 2026
Very easy and great to shopping 🛍 👌
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Great
Post-Delivery FeedbackJul 18, 2026
Great price. Quick shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
RickH
Site Experience FeedbackJul 17, 2026
Referred by a sister-in-law based on exceptional service and quality products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JLD462
Site Experience FeedbackJul 17, 2026
First time purchaser, great experience!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Nal.
Site Experience FeedbackJul 17, 2026
Very good experience so far.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10