Jelly Belly Customer Reviews

Jelly Belly holds a 8.9/10 overall rating and 1,158 verified post-delivery reviews on Bizrate.

Most Current Certification:

Aug 3, 2026

Jelly Belly offers 40 "true to life" individual gourmet flavor jelly beans, which are available on-line in a variety of gift boxes. Visitors to the site can shop for novelties, seasonal specialties, and gifts for all occasions. The site also contains a descriptive guide you should check out on their international menus and recipes. Jelly Belly's are available in 35 countries worldwide, produced and distributed under kashrut supervision of Kosher Service, a division of the Adas Harabonim Council of Rabbis of Philadelphia. If you're unable to visit them in person, take their virtual Factory Tour and see the Art Gallery, right there on their Website.

Jelly Belly Rating

Customer Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence

2022 Winner Circle of Excellence

2 years

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Post-Delivery Feedback - 1,158 Reviews

Overall Satisfaction:

8.9out of 10

Would Shop Here Again:

8.2out of 10

Likelihood To Recommend:

9out of 10

Overall Rating	Past 3 Months	Past Month
Positive	79%	100%
Neutral	9%	0%
Negative	12%	0%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.8 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.4 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 2,351 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

Unavailable

Likelihood To Recommend:

Unavailable

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

Not yet rated

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

Not yet rated

Shipping Charges

Satisfaction with shipping charges

Not yet rated

Variety of Shipping Options

Desired shipping options were available

Not yet rated

Recent Reviews for Jelly Belly

Showing 251 - 300 of 3,509

Jelly Belly Grammy
Site Experience Feedback
Apr 21, 2026
Website is easy to navigate, prices, shipping info clear. I’m sad to hear I can no longer order directly
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
CeCe
Site Experience Feedback
Apr 21, 2026
so happy you had the red/white & blue Jelly Bellie
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: 8
Full ratings for this review »
pikeebee
Post-Delivery Feedback
Apr 21, 2026
Disappointed that jelly belly intense to eliminate Direct to Customer sales. Will not pay inflated prices via Amazon and Walmart. Already certain flavors are no longer available through jelly belly Direct.
Overall Rating: 9
Would Shop Here Again: 3
Likelihood To Recommend: 3
On Time Delivery: 9
Customer Support: 3
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 21, 2026
I love Jelly Belly's. I like that you can save a bit by ordering 2 pounds on select flavors. Of course they've always offered the 2 pound deals on the flavors I like.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Traveling Grammy
Site Experience Feedback
Apr 21, 2026
Such a smooth experience to order! You cannot wait to receive my product
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
KD
Site Experience Feedback
Apr 20, 2026
My experience was great. I had a sweet tooth, and coming to the site turned out to be extremely satisfying. I do wish they offered first time buyers discount codes.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
And
Site Experience Feedback
Apr 20, 2026
Very clear and to the point of what I was looking for. Everything very well priced and on sale.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 20, 2026
Couldn't get my store credit to load and gad to call customer service. Bella was great in getting that fixed for me
Overall Rating: 7
Would Shop Here Again: 7
Likelihood To Recommend: 10
Full ratings for this review »
Annie
Site Experience Feedback
Apr 20, 2026
Awesomeness. I am impressed by all the types of jellybeans! Keep it up. Love the black ones, their my favorites.
Overall Rating: N/A
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 20, 2026
Good site
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 20, 2026
If you really wish to know. Trying to get all of your overcrowding and overlapping email offers to apply was waaaaaay too difficult. Applying a store credit involved too much searching almost like you want to discourage folks from using it. While process that should have taken 3 min tops was 30. Idk. Love the products have forever but cumbersome for me that checkout. Have a great day.
Overall Rating: 6
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Butts L.
Site Experience Feedback
Apr 20, 2026
Some flavors were not in stock. It would be amazing if you could create your own selection of flavors.
Overall Rating: 6
Would Shop Here Again: 10
Likelihood To Recommend: 8
Full ratings for this review »
Willia
Post-Delivery Feedback
Apr 20, 2026
I love it is sugar free.
Overall Rating: 10
Would Shop Here Again: 8
Likelihood To Recommend: 8
On Time Delivery: 8
Customer Support: 5
Full ratings for this review »
Mighty Mouse
Site Experience Feedback
Apr 20, 2026
Website was clear and easy to use.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 20, 2026
None
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
Full ratings for this review »
Steve
Site Experience Feedback
Apr 20, 2026
Wish there were more options for mixes. Only option for many flavors was 3 lb jar
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Joe
Site Experience Feedback
Apr 20, 2026
No problems with website, purchase was pleasant experience
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
none
Site Experience Feedback
Apr 20, 2026
Cart contents and price wrong until second tab in Chrome browser was closed. Then it was OK.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Jelly Belly Dean
Site Experience Feedback
Apr 20, 2026
Actually it worked very well. I have been handing out Jelly Bellys since 1990 but they were the Individually wrapped that you stopped producing. Early on they even had flavor printed. Miss having the wrapped Jelly Bellys. Please reintroduce.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Bellymaster
Post-Delivery Feedback
Apr 20, 2026
Absolutely love JB and have for decades. My only desire is that you find some way to bring back the licorice pastels, they are the chef's kiss.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Julie
Site Experience Feedback
Apr 20, 2026
I love the product, but had to get 2nd choice flavors as first choices (juicy pear and sizzling cinnamon) were out of stock in the 1lb bags
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Snappy
Post-Delivery Feedback
Apr 20, 2026
Hey i gotta tell you, the kids mix at jelly belly meets expectations and blows them out of the water. The only issue i had was tracking the package and that was because i didn't know how. I didn't want to contact support though so its on me. If i could i would buy the Christmas mix next time, so we could share it over Christmas together!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 9
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Betsy
Post-Delivery Feedback
Apr 20, 2026
I was looking to purchase the colors of pink and blue in bulk for baby shower favors and they had both of them in stock and shipped them right out to me!! They also added a fun surprise in the box 📦 I would definitely order again!!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Steve
Post-Delivery Feedback
Apr 19, 2026
I like the product unfortunately you shipped me somebody else's stuff as well with my mailing label on it, but you told me to keep the product anyway. 0 you wanted me to send you pictures of the labels but my phone messed up.
Overall Rating: 10
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: 2
Full ratings for this review »
Long time fan of the bean
Site Experience Feedback
Apr 19, 2026
Easy to use, saw many things I didn’t know you made!
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
Full ratings for this review »
J Legg
Site Experience Feedback
Apr 19, 2026
Best deal I could find!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Kathy
Site Experience Feedback
Apr 19, 2026
All good today, as usual. I'm sorry to hear you won't be providing online sales after this month! I order monthly, and wish this could continue.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
DonnaA
Site Experience Feedback
Apr 19, 2026
NO comments. The transaction went well. Easy to find what I wanted and to purchase.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Demongoku
Site Experience Feedback
Apr 19, 2026
It was easy to find what I wanted and easy to purchase
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
missing items
Post-Delivery Feedback
Apr 19, 2026
Both of last two orders from Bargain outlet sales items-were missing entire CASES of Items I paid for. The 12 count box case for the Halloween outer bag 8.1 oz -with fun sized hand-out pack inside are missing I am missing FOUR cases that were paid for.
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: N/A
Customer Support: N/A
Full ratings for this review »
JJ
Post-Delivery Feedback
Apr 19, 2026
Fast delivery, loved the free gifts! I don’t have any negative feedback at all!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Laxdude
Post-Delivery Feedback
Apr 19, 2026
I am sad that Jelly Belly is discontinuing their online store. I have been ordering for years and taking advantage of online discounts. It is unlikely that I will be purchasing Jelly Belly products from any store.
Overall Rating: 10
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
MEKGOLFSKI
Post-Delivery Feedback
Apr 19, 2026
Brought back childhood memories… REAL FLAVORS
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Reese
Site Experience Feedback
Apr 18, 2026
I find the website to be really good 😊
Overall Rating: 7
Would Shop Here Again: 7
Likelihood To Recommend: 8
Full ratings for this review »
Italian stallion
Site Experience Feedback
Apr 18, 2026
As a diabetic finding a candy ro snack on is difficult
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Chewy
Post-Delivery Feedback
Apr 18, 2026
I wanted jelly beans saw the item on sale with free shipping received a tracking order and acknowledgement of purchase item was delivered on time was happy with the service
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: N/A
Customer Support: N/A
Full ratings for this review »
Patti
Site Experience Feedback
Apr 18, 2026
Why are you out of two flavors of jelly beans??? Sizzling Cinnamon and Licorice
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
BABOhio
Site Experience Feedback
Apr 18, 2026
The website was really glitchy. I tried reseting my password and the website wouldn't take anything even the passwords my MacBook made. I logged out as a guest.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
LY
Site Experience Feedback
Apr 18, 2026
Easy through AAdvantage shopping portal, but EXPENSIVE
Overall Rating: 8
Would Shop Here Again: 6
Likelihood To Recommend: 8
Full ratings for this review »
Edie
Site Experience Feedback
Apr 18, 2026
Very easy
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
VorFemme
Post-Delivery Feedback
Apr 18, 2026
I got three boxes of a dozen 3.5 oz bags and two clearance bags of Halloween trick or treat packs. The smaller ones are perfect for my purse and taste better than commercial glucose tablets (diabetic & I carry something sweet - in case of low blood sugar). Everything came in good shape and in good time. I qualified for free ground shipping.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
TMac
Site Experience Feedback
Apr 18, 2026
It was easy to use the website and I was able to locate flavors I have been looking for.
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
Full ratings for this review »
BASSWARRIORS
Site Experience Feedback
Apr 18, 2026
Love your products
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Rick
Site Experience Feedback
Apr 18, 2026
I am sad you are discontinuing online shopping. I will buy less JellyBelly products going forward. Buying this way was convenient, great variety, and easy.
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
So jaded, never faded
Site Experience Feedback
Apr 18, 2026
Jelly Belly always has the Best candy. I especially love the gummy bears and chewy fish. However, this time they didn’t have any chewy fish available for delivery.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Baron
Site Experience Feedback
Apr 18, 2026
Easy Peasy......
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Curly
Site Experience Feedback
Apr 17, 2026
Website was easy to navigate was able to locate all items on purchase
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Hiker
Site Experience Feedback
Apr 17, 2026
Sad to see online going. Don't find the variety in stores. If you are selling in Amazon and Walmart as today's experience vectored me there, maybe I will satisfy my need with them.
Overall Rating: 10
Would Shop Here Again: 5
Likelihood To Recommend: 5
Full ratings for this review »
Fe
Site Experience Feedback
Apr 17, 2026
It was all good. From item Information, to cost, discount code application and checkout.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Patty
Site Experience Feedback
Apr 17, 2026
What I didn't like was that I wanted to order the 5-pound product, but that option wasn't available for any flavor. This was confusing and annoying because the option was displayed, yet no flavors were available, so I ended up having to order something I didn't really want.
Overall Rating: 6
Would Shop Here Again: 5
Likelihood To Recommend: 6
Full ratings for this review »