Ink Technologies Customer Reviews
Ink Technologies holds a 9.4/10 overall rating and 2,186 verified post-delivery reviews on Bizrate.
Ink Technologies Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
13 years
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 88% |
 Neutral | 8% | 7% |
 Negative | 4% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
9.5 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 86% | 85% |
Neutral | 11% | 12% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Ink Technologies
Showing 1 - 50 of 10,244
Jan
Site Experience FeedbackNov 1, 2026
Always quick to find products needed and to receive ink
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tsalyers
Post-Delivery FeedbackNov 1, 2026
I always buy from Ink Technology. Great quality, always the exact ink I ordered, and always a great price. I normally get the ink in one to three days. I buy for my Dell printer. Dell wants almost five times as much for the exact same thing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
jeffylee5
Site Experience FeedbackNov 1, 2026
One of the easiest sites to navigate around and find what you are looking for. I have ordered from InkTech now for about 6 years and not once have I had a bad experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy Inker
Post-Delivery FeedbackNov 1, 2026
Ink Technologies has been my go-to place to purchase ink/toner for my laser printers. This is the second printer. I have recommended Ink Technologies to friends and will continue to do so. The quality matches that of stationary stores such as Staples.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Buster
Post-Delivery FeedbackNov 1, 2026
Great service, great product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 5
- Customer Support: 10
Online Shopper
Site Experience FeedbackNov 1, 2026
difficult to navigate
- Overall Rating: 3
- Would Shop Here Again: 2
- Likelihood To Recommend: 1
Ed
Site Experience FeedbackNov 1, 2026
Looks good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
TMZ
Site Experience FeedbackNov 1, 2026
Everything was good - description of products, costs, check out experience - everything.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gordon
Post-Delivery FeedbackNov 1, 2026
I was under impression I was getting brand name products not a substitute product
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 5
- Customer Support: 5
Lori
Site Experience FeedbackNov 1, 2026
Company sent me a coupon, INK4265, but when I submitted it, it was refused as not having sufficient purchase to apply. I bought $183.00. What amount would qualify?
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Steve
Site Experience FeedbackNov 1, 2026
I just reordered the four toner cartridges for my color wifi Brother printer. I always order from InkTech.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jill
Site Experience FeedbackNov 1, 2026
I wish I could have gotten some kind of promotional discount. Only site I found the actual DELL product. I did not want a "compatible" toner.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JJ
Site Experience FeedbackNov 1, 2026
Was very easy.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
L.B.
Site Experience FeedbackNov 1, 2026
Everything was really easy to use! I had to reset my password as well and it was just as easy. I think there isn’t exactly a “warmth” to the website- it’s not designed for visual aesthetics. And that’s ok- I found what I needed and moved along.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Crackerbee
Site Experience FeedbackOct 31, 2026
very good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackOct 31, 2026
Easy to order
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Bob
Site Experience FeedbackOct 31, 2026
First time and was easy to find what I needed
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
JosiePosey1
Site Experience FeedbackOct 31, 2026
Had trouble remembering company name, but I've written it down now.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mitch
Site Experience FeedbackOct 31, 2026
Quick and easy process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 31, 2026
will buy again if product fits
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pilar
Site Experience FeedbackOct 31, 2026
It is easy and friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 31, 2026
it was pleasant as usual
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MH
Site Experience FeedbackOct 31, 2026
Been utilizing Ink Technologies for 10+ years and I have recommended them to small businesses to help reduce their cost
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Willie Boy
Post-Delivery FeedbackOct 31, 2026
Easy, reliable source for printer toner.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
n/a
Site Experience FeedbackOct 31, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lynn
Site Experience FeedbackOct 31, 2026
I supposedly getting a $50 gift card then it got changed to a $5.00 card. That's a little bait and switch!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
justjoan3000
Site Experience FeedbackOct 31, 2026
I was surprised that the same toner cartridge has risen in price by over $30 in one year! I get it, everything costs more now but that seems crazy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 31, 2026
Good place to go
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: N/A
Stephan
Post-Delivery FeedbackOct 31, 2026
They surpassed my expectations regarding delivery … I am impressed with the speed with which we received our order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Fred@8146
Site Experience FeedbackOct 31, 2026
INKTECH WEBSITE PEOPLE FRIENDLY... SIMPLE TO USE WITHOUT CONFUSSION, ESPECIALLY FOR A SENOR CITIZEN LIKE MYSELF.. THE PRICE OF ITEMS IS LESS THAN HALF THE EXPECTED COST FROM OTHER MANUFACTURERS.. VERY PLEASED .. THANK YOU FREDERICK CIPRIANO
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Hans
Site Experience FeedbackOct 30, 2026
nothing further
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Peaches
Site Experience FeedbackOct 30, 2026
I had ordered back in 2020 and I need some more and it already had a reorder for me on there and it was easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lar
Site Experience FeedbackOct 30, 2026
The website is set up well: it's very easy to use. Price is very good compared to Brother's.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gator
Site Experience FeedbackOct 30, 2026
nice and easy
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackOct 30, 2026
website easy to maneuver
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
floydster
Site Experience FeedbackOct 30, 2026
Easy process, I just re-ordered a prior purchase as my equipment has not changed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris80
Site Experience FeedbackOct 30, 2026
I like it, the site already had my order ready which is awesome!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Terry T.
Site Experience FeedbackOct 30, 2026
Everything is good about your products except for the occasional cartridge that the printer won't accept as it is faulty. Which they could go through a better QC before shipment.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
MailHousePlus
Site Experience FeedbackOct 30, 2026
Fast checkout.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 30, 2026
I could have been quicker if I had noticed where to enter my model number. Not necessarily your fault!
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Dan
Site Experience FeedbackOct 30, 2026
The website was easy to navigate and use to place an order. All charges were clear and reasonable. My shopping experience was pleasant.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Art
Post-Delivery FeedbackOct 30, 2026
Been using your toner for a long time and have always been pleased with your products and service.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
Baxter
Site Experience FeedbackOct 30, 2026
My experience was great. Someone from your company did help me but I can't remember her name.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mark
Site Experience FeedbackOct 30, 2026
Great prices. Great customer service.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DWolfejr
Site Experience FeedbackOct 30, 2026
Found what I was looking for easily. Prices are very fair and checkout was a breeze.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
;no
Site Experience FeedbackOct 30, 2026
ok
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Marci
Site Experience FeedbackOct 30, 2026
My interaction was easy and fast which is great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 30, 2026
I NOW AM BUYING CARTRIDGES FOR MY ELDER BROTHER AND HE TOO IS VERY PLEASE WITH YOUR PRODUCTS
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
johnny
Site Experience FeedbackOct 30, 2026
easy to use fast check out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CBA
Post-Delivery FeedbackOct 30, 2026
Not really sure what else you want to know. I needed toner, I ordered toner, I received fiber and it worked. All good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A