I DJ NOW Customer Reviews
I DJ NOW holds a 9.5/10 overall rating and 522 verified post-delivery reviews on Bizrate.
I DJ NOW Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2024 Winner Platinum Circle of Excellence
7 years
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 89% | 88% |
 Neutral | 7% | 7% |
 Negative | 4% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 83% |
Neutral | 12% | 13% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for I DJ NOW
Showing 1 - 50 of 2,590
GT
Post-Delivery FeedbackAug 14, 2026
One item is manufactured defect.
- Overall Rating: 2
- Would Shop Here Again: 2
- Likelihood To Recommend: N/A
- On Time Delivery: 2
- Customer Support: 2
ICEMAN
Site Experience FeedbackAug 14, 2026
ITS A GREAT WEB SITE
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DJ Aqueman
Site Experience FeedbackAug 14, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vince
Site Experience FeedbackAug 14, 2026
At first I could not place the order. I came back the next day (I left the website up) refreshed the page, added my email (initially it kept asking me to put a legitamate email) and it went through.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 14, 2026
Great site easy to get around
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 14, 2026
Some items I was interested in were on back order. Needed to change some items and buy from other online retail that had the speaker stands I wanted in stock.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
DJ Pers3vere
Site Experience FeedbackAug 14, 2026
Very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Anddur
Post-Delivery FeedbackAug 14, 2026
I would recommend I DJ NOW because they offer great deals. Their staff is great and really helpful. The products arrive in awesome conditions even if they are used.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- On Time Delivery: 6
- Customer Support: 7
Mark
Site Experience FeedbackAug 14, 2026
Okay experience but not a fan of their shipping cost changing based on the cart value.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Nick Z
Site Experience FeedbackAug 14, 2026
I've heard great things online about the company.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 14, 2026
good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nate
Site Experience FeedbackAug 14, 2026
Easy to purchase. Shipped quickly!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TEEDY
Post-Delivery FeedbackAug 14, 2026
Good price on the open box flight case that I bought. Fast shipping. No issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Mike V.
Post-Delivery FeedbackAug 14, 2026
I DJ NOW had what I needed in stock, at the best price and free shipping. My item arrived faster than I expected.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
DomBurgundy
Site Experience FeedbackAug 14, 2026
It was quick, clean, and clear. With the discounts that would be big business. I can’t wait to get my new MPC Sampler!!!!!! Forever grateful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SergRock
Site Experience FeedbackAug 13, 2026
i dislike offers that say.. enter your email for offer. you enter your email, then goes to enter your phone number.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Johnny Lights
Post-Delivery FeedbackAug 13, 2026
Brett has been the best. Works with me on everything I Need
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
irv
Site Experience FeedbackAug 13, 2026
No trouble... chat was useful. I manage a bannd and will likel bu more..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bcbtoby
Site Experience FeedbackAug 13, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 13, 2026
Well, customer service was very good. Burn knowledge what them doing
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Jer
Site Experience FeedbackAug 13, 2026
it worked great, I think i thought there would be one more step before I purchased something but I was plannign on buying it anyway.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vibe
Site Experience FeedbackAug 13, 2026
I enjoyed it, easy to understand
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Djbig
Post-Delivery FeedbackAug 13, 2026
Great products came fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
KramDJ
Site Experience FeedbackAug 13, 2026
Excellent Interaction All the way through 100% simple process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 12, 2026
online order was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
eddy
Site Experience FeedbackAug 12, 2026
I enter this website for a spcific product that was displayed on google and I did buy it as it was the best option for my needs and budget.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Derrick
Site Experience FeedbackAug 12, 2026
Fair negotiation, fast responses, great work!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DJ KRNeY
Site Experience FeedbackAug 12, 2026
Saw a discounted open box item for a fantastic price, wanted to coordinate on site pickup after online purchase. chat with staff was able to facilitate this, very helpful staff thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fishauto
Site Experience FeedbackAug 12, 2026
So far great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cliff
Site Experience FeedbackAug 12, 2026
Easy website to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
emcee10
Site Experience FeedbackAug 12, 2026
The ease of it all, quick to place my order in the cart and check out! I’m excited!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Major ink
Site Experience FeedbackAug 12, 2026
Things were great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ran photos
Site Experience FeedbackAug 12, 2026
Waiting to review after I receive the product.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Paulo
Site Experience FeedbackAug 11, 2026
Overall it was a great experience, this is my first time purchasing here I found the store online while I was looking for some TV cases and I found a cheaper option here than Amazon. Website is great, easy to navigate, easy to check out and great prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 11, 2026
For the second time found exactly what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Bud
Site Experience FeedbackAug 11, 2026
The security system declined my credit card and the order had to be re-entered. The chat assistance made that very simple.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Andrew
Site Experience FeedbackAug 11, 2026
Great intro with a $20 bonus. Thanks
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Dj nc23
Site Experience FeedbackAug 11, 2026
Been using idjnow since I started DJing and I live this store, great deals and fast shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Juju
Site Experience FeedbackAug 11, 2026
It is very rare that the bottom-right support chat is that responsive and helpful. I didn't have to beg to talk to a human being, so that is a huge +
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Remi
Post-Delivery FeedbackAug 11, 2026
A very professional outfit speedy service, quick delivery quality product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Catty
Site Experience FeedbackAug 10, 2026
Na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zook
Site Experience FeedbackAug 10, 2026
My buddy Jeff Burnisky has purchased from you in the past, I have not. But I was looking to replace my current light tubes and the Clutch Groove Tubes were what I was looking for. I didnt mind the open box and love any chance to get a discount as being a DJ is expensive.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 10, 2026
The tax exempt process is super confusing or incomplete and was abandoned by the online chat help.
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Joe
Site Experience FeedbackAug 10, 2026
Satisfied with the purchase process.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
DJ Hot Chocolate
Site Experience FeedbackAug 10, 2026
I wanted to share some feedback regarding the fantastic customer service I just received from Gio S. via your website chat. I just finalized my purchase and couldn't be more excited. Gio was amazing, highly professional, and incredibly helpful. Thank you so much for the great experience. I will definitely be returning to idjnow soon to upgrade my tops!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rafa V
Site Experience FeedbackAug 10, 2026
Overall fantastic!!! The only issue is that “apple pay” did not work on the mobile site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kris
Site Experience FeedbackAug 10, 2026
Happy with the savings, will have to see what the open box condition is
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gazzelem
Site Experience FeedbackAug 10, 2026
Would be nice if back ordered items were default put at the bottom of searches instead of needing to filter them out.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bungee
Site Experience FeedbackAug 10, 2026
All was good I just had to shake the $14.62 shipping protection. Which wouldn't make my purchase Free shipping like advertised...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 10, 2026
idjnow had exactly what I was looking for, and they shipped it quickly after ordering.
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: 3
- On Time Delivery: 10
- Customer Support: N/A