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I DJ NOW Reviews - 2,696 Review - 9.4/10

Nov 22, 2024
Get the lowest prices and best selection of DJ equipment, lighting, sound trussing at I DJ NOW.
Circle of Excellence - I DJ NOW

2023
Platinum

Circle of
Excellence

6 years

I DJ NOW Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.5 /10
Product Selection9.4 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.3 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%86%

Neutral

10%11%

Negative

4%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

8.9 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

6.3 out of 10

Recent Reviews for I DJ NOW

Showing 1 - 20 of 2,696

Online Shopper

Site Experience Feedback

Nov 21, 2024

Nothing to share. I just bought it

RS Sound Inc

Site Experience Feedback

Nov 21, 2024

Interaction was fine and relatively effortless

Sysy

Site Experience Feedback

Nov 21, 2024

Simon white partyon3535@outlook.com

DJTDiesel

Post-Delivery Feedback

Nov 21, 2024

Purchased some bags for my QSC K12s. Came on time and I perfect condition.

DJ Greggie C

Site Experience Feedback

Nov 13, 2024

Excellent service! Great Prices!

Kaoskitty

Site Experience Feedback

Nov 21, 2024

Excellent deals!

Neil

Site Experience Feedback

Nov 21, 2024

i

DocOne

Site Experience Feedback

Nov 21, 2024

I was able to find the item I was interested in and apply the current promotion. I did have difficulty with the checkout procedure as the captcha wasn't responding initially, but after a few attempts I was able to process the order.

Dj torbellino

Site Experience Feedback

Nov 20, 2024

I like to shop with you guys because I find so many good deals on Dj gear

Good

Site Experience Feedback

Nov 20, 2024

Very good experience, I think the store is the best

manmachinemusic

Site Experience Feedback

Nov 05, 2024

Pretty good format. Easy shopping


Post-Delivery Feedback

Nov 20, 2024

I had issues with the tracking info two consecutive times which delayed my plans. Customer support did honor my inconvenience which Made me happy and made me want to continue doing business with this equipment candy store! Still the best for your mobile DJ needs.

Urban World Music

Post-Delivery Feedback

Nov 20, 2024

I enjoyed the ease of purchase and availability of product. I would like a 24/7 customer service due to last minute purchase. If there is an issue with the purchase, I would like to resolve asap instead of waiting for business hours. Overall a good experience though. Customer service was friendly and quick to fix the issue once I made contact.

YungCornholio

Site Experience Feedback

Nov 20, 2024

Easy to navigate. There were promotions up front at the top which was nice. Didn’t have to use anything else but the search bar, which was also front and center.

Ball Arena, Denver

Site Experience Feedback

Nov 20, 2024

I am super pleased with the selection and availability of a product that I was desperately needing. Thanks!

TheRockinMC

Site Experience Feedback

Nov 20, 2024

Always a fast easy experience. I have been working with Vic/Gio for over 20 years and get 99% of my DJ needs from IDJNOW!

Jp

Site Experience Feedback

Nov 05, 2024

Found a great item on Google. Entered the website chat with the agent with an ease and bam! Checked my cart out immediately. the agent Brett was amazing.

Chops

Site Experience Feedback

Nov 20, 2024

Great Service and Great selection with prices

Dan

Site Experience Feedback

Nov 19, 2024

Easy purchasing experience

Case

Site Experience Feedback

Nov 19, 2024

Easy

ad

Site Experience Feedback

Nov 19, 2024

good interaction