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Horticulture Source Customer Reviews

Horticulture Source holds a 5.8/10 overall rating and 51 verified post-delivery reviews on Bizrate.

A specialty retailer of horticultural, organic, and hydroponic gardening supplies, Horticulture Source is a gardening marketplace with affordable products including grow lights, pots, chillers, etc.

Horticulture Source Rating

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Post-Delivery Feedback - 51 Reviews

Overall Satisfaction:

5.8out of 10

Would Shop Here Again:

5.6out of 10

Likelihood To Recommend:

6.7out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

43%43%
Neutral rating icon

Neutral

4%0%
Negative rating icon

Negative

52%57%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

6.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

5.8 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

6.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

4.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

7.2 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 190 Reviews

Overall Satisfaction:

8.6out of 10

Would Shop Here Again:

8.8out of 10

Likelihood To Recommend:

8.5out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

71%68%
Neutral rating icon

Neutral

15%10%
Negative rating icon

Negative

15%23%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.4 out of 10

Design of Site

Satisfaction with the look and design of the site

7.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

5.5 out of 10

Variety of Shipping Options

Desired shipping options were available

7.1 out of 10

Recent Reviews for Horticulture Source

Showing 1 - 50 of 241

  • Tastebudzz77

    Site Experience Feedback

    Jul 30, 2026

    Very well

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • SGE

    Site Experience Feedback

    Jul 30, 2026

    Excellent appearing heavy duty 12' banana extension cord: with 3 outlets. local DoItBest didn't carry anything at 12'. Shipping is exceptionally high: UPS would be much more reasonable. SGE

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Dick

    Post-Delivery Feedback

    Jul 30, 2026

    I fell the price of the product was fair but after check out I realized the shipping was high. But figured it was going to come quick......and then it didn't! Then was sent usps ground ....the cheapest possible so they probably made more profit off the shipping then the item

    • Overall Rating: 4
    • Would Shop Here Again: 7
    • Likelihood To Recommend: N/A
    • On Time Delivery: 2
    • Customer Support: 3
    Full ratings for this review »
  • Tony

    Site Experience Feedback

    Jul 28, 2026

    Not quite clear was under the impression that it was $18.13 each and I ordered two was charged $86.74

    • Overall Rating: 5
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Farmer

    Post-Delivery Feedback

    Jul 28, 2026

    I needed magnesium fertilizer for my tomato plants and needed it delivered fast. I was seeing issues on the plants. I was able to easily find the product on your website and it was delivered quickly. My plants are doing great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 6
    Full ratings for this review »
  • Santa Fe Sprout Guy

    Site Experience Feedback

    Jul 26, 2026

    The description is below further advertising, and could be easily missed and frustrate customers if they think that there's no description.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Normal

    Site Experience Feedback

    Jul 23, 2026

    So far the experience is average. I haven’t done much yet to fully experience anything. I had to pay for shipping, which is kind of a bummer.

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Fowl

    Site Experience Feedback

    Jul 18, 2026

    Simple easy no loops nice

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Bill of the North

    Site Experience Feedback

    Jul 18, 2026

    All good!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • MP

    Site Experience Feedback

    Jul 17, 2026

    Seems like a decent product, saw someone using it on youtube. looking forward to trying it

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • David

    Site Experience Feedback

    Jul 16, 2026

    Great pricing and love the clarity of your shopping cart

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • HAPPY

    Post-Delivery Feedback

    Jul 16, 2026

    Really easy to use very user friendly

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • The Dude S

    Site Experience Feedback

    Jul 15, 2026

    Very great website to use, thank you.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 15, 2026

    No problems. Will use these guys inthe future

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jul 14, 2026

    To much shipping

    • Overall Rating: 5
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Rex

    Post-Delivery Feedback

    Jul 12, 2026

    I would not recommend because I had to order the same thing twice going to the same place and I pile double charge me shipping instead of going in one box at a cheaper rate

    • Overall Rating: 2
    • Would Shop Here Again: 2
    • Likelihood To Recommend: 1
    • On Time Delivery: 5
    • Customer Support: 1
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jul 8, 2026

    Great product and in stock --- fast shipping. Thanks

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bp

    Site Experience Feedback

    Jul 7, 2026

    ?

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Doris

    Post-Delivery Feedback

    Jul 6, 2026

    The power source did not include the a/c adapter.

    • Overall Rating: 5
    • Would Shop Here Again: 5
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Louis

    Site Experience Feedback

    Jul 3, 2026

    This place had the best price hose type

    • Overall Rating: 1
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 1
    Full ratings for this review »
  • R

    Site Experience Feedback

    Jul 1, 2026

    The checkout experience is my main issue. I have trouble with it every time, almost gave up on an over $3k purchase today because the checkout was so glitchy. It would also not let me apply my coupons.

    • Overall Rating: 10
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 3
    Full ratings for this review »
  • JSMSU

    Site Experience Feedback

    Jun 27, 2026

    Purchased a shearing knife for my dad, hoping it will make it to him as it is shipping USPS, which never makes me warm and fuzzy.

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Shemi

    Site Experience Feedback

    Jun 26, 2026

    Good service, and great pricing

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • KMW 420

    Site Experience Feedback

    Jun 24, 2026

    It was clear and very easy to complete my order

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 21, 2026

    Pain in the ass.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Me

    Post-Delivery Feedback

    Jun 19, 2026

    I thought the shipping was too expensive

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • Dragon

    Site Experience Feedback

    Jun 17, 2026

    $80 for shipping a stack of 30 pieces of plastic is insane. This site offered the cheapest unit price (even over TEMU). That's the only reason why I bought it.

    • Overall Rating: 3
    • Would Shop Here Again: 4
    • Likelihood To Recommend: 4
    Full ratings for this review »
  • Sunsoaked

    Post-Delivery Feedback

    Jun 13, 2026

    The price is good, but the shipping charges are absurd. The item could easily be stacked so that they get put in a much smaller box. Plus they weigh like nothing. Usually this item is of good quality but this time the bottoms of the trays were broken, or thin like a mylar balloon. I guess it could probably still work, but not for long. I can't tell if this is an error in manufacturing or if this is how they are now.

    • Overall Rating: 3
    • Would Shop Here Again: 4
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • shy hippy

    Site Experience Feedback

    Jun 12, 2026

    went good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Grower2741

    Site Experience Feedback

    Jun 11, 2026

    Placing the order was simple. Hopefully everything arrives on time, in good condition and accurately.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 10, 2026

    Great experience...

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Tammy

    Site Experience Feedback

    Jun 9, 2026

    Discount was good description could be better maybe compare too

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bob

    Site Experience Feedback

    Jun 7, 2026

    Lucky to fine the merchant

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Vibes

    Site Experience Feedback

    Jun 6, 2026

    Good site will buy again

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Goobster6992

    Site Experience Feedback

    Jun 5, 2026

    Very easy to look through the page and website probably order from them again one of the only places that carry the nutrients I was looking for so yeah it would be 100% order again

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 5, 2026

    Easy to navigate, good product availability

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Barrett

    Post-Delivery Feedback

    Jun 4, 2026

    Horticulture Source is without a doubt the WORST DISTRIBUTOR I have ever had to work with. I’ve had a consistently frustrating experience with Horticulture Source. The order processing was slow (took a week), there was no order tracking, and shipment was delayed by two days after the label was created. More critically, the order arrived incomplete: I was billed for 10 units but only 1 unit was shipped. Despite multiple attempts to contact support via phone, chat, and email, I have not received a response. This has disrupted my project schedule and eroded trust in their reliability. I hope they address these issues promptly and implement stronger order-tracking and fulfillment processes moving forward.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • TractorDad

    Post-Delivery Feedback

    Jun 3, 2026

    Good selection. Found what I needed, ordered, processed the order. Then a few days later they said their shipping estimate was off by over 133%. Told them, with their estimate being off by that much, my order didn't make sense. Told them just to cancel my order, and suggested they should use a better calculation on shipping so it's not off by over 2X. They only offered me a partial refund, I was stunned. attempted to contact them, but they only corresponded by email. My experience - complete SCAM site, STAY AWAY.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • Camellia Guru

    Site Experience Feedback

    Jun 2, 2026

    Phone is useless. horrible experience but best price I could find

    • Overall Rating: 1
    • Would Shop Here Again: 3
    • Likelihood To Recommend: 1
    Full ratings for this review »
  • Heidi

    Site Experience Feedback

    May 30, 2026

    Good, easy to navigate.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • MS

    Site Experience Feedback

    May 30, 2026

    They had what I needed

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Flower

    Site Experience Feedback

    May 29, 2026

    Create anxiety, As long as I only get one pot I have a happy.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Boogie

    Site Experience Feedback

    May 27, 2026

    Quick Easy and Secure

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nono

    Site Experience Feedback

    May 27, 2026

    K

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Cuddie

    Site Experience Feedback

    May 21, 2026

    Quick and easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Peepthegrassonthat520

    Site Experience Feedback

    May 21, 2026

    Good prices we will see when it arrives

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Alexander

    Site Experience Feedback

    May 18, 2026

    It was alright; found what I wanted bought it. Looks alright.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 11, 2026

    When I went to place my order it was for two small lights and was quoted $21 for shipping which was is pretty expensive for the size and weight and was by far the cheapest. I paid the order and my card payment was posted to my account. A couple of days later I was sent an email that was so inpersonal with some links and just saying these exact words: HorticultureSource.com Customer Service Wed, Apr 29, 2:38 PM (12 days ago) to me Our vendor says shipping is $13.51 more than the estimate which can be paid at: Card, Bank/ACH, Google/Apple/Amazon/Cash App Pay and Link Payments: https://buy.stripe.com/3csaHMbx10hogYo6oo PayPal, Venmo and Pay Later payments: https://www.paypal.com/ncp/payment/PPVJJWVM6SQJ2 I had already paid the bill, paid $21 in shipping, it was already charged and then this kind of reply with no name and the links. I tried to reach out to them but, you can not reach an actual human to speak with, for every option you click it tells you, you have to file a "ticket" email and they will get back to you. I wanted to get a refund or cancel the order as the order was showing it still hand not even shipped. When I reached out to them by "ticket" stating my frustrations and asking for a refund/cancel I only received back another email stating: HorticultureSource.com Customer Service Mon, May 4, 6:48 PM (7 days ago) to me 👋 Hi! Thank you for your message! We received it and are reviewing it. 🕵️ For a quote, add items to your cart and enter your state and zip code to see current prices. 💳 Payment links: - Card, Bank/ACH, Google/Apple/Amazon/Cash App Pay & Link - PayPal, Venmo & Pay Later - Crypto 🔖 Coupon Code: THANKS 🏷️ Additional Discounts & Rewards 🎉 Free Shipping Items 💰 Sell on Horticulture Source 💵 Earn Affiliate Commissions We'll follow up as needed ASAP! ​Thank you! 🙏 Keep Growin', ❤️Customer Service 📜 Shipping & Returns 📦 Track Order 🔒 Your Account 🎁 Free Stuff 📝 Blog And have yet to receive a reply of any kind much less a persons name to contact. Nothing. That was seven days ago as of today. I finally had to reach out to my bank to work on getting a refund. I will not ever do business with them again. It's a shame because I had ordered from them one other time prior, shipping was still steep but, the item was of good quality so I this order was to order two more of those same items. A terrible way to do business and such a horrible way for the consumer.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • Madd

    Site Experience Feedback

    May 9, 2026

    Great experience, easy ordering process!Thank you

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Junior

    Site Experience Feedback

    May 8, 2026

    Site is fine, paying was a bit slow. Shipping very expensive.

    • Overall Rating: 6
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 6
    Full ratings for this review »