Horticulture Source Customer Reviews
Horticulture Source holds a 5.9/10 overall rating and 50 verified post-delivery reviews on Bizrate.
Horticulture Source Rating
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Learn more about reviewsOverall Satisfaction:
5.9out of 10
Would Shop Here Again:
5.5out of 10
Likelihood To Recommend:
6.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 46% | 50% |
 Neutral | 4% | 0% |
 Negative | 50% | 50% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
6.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
5.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
6 out of 10
Customer Support
Satisfaction with assisted or self-service help
4.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
7.2 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 70% | 63% |
Neutral | 15% | 13% |
Negative | 15% | 23% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.3 out of 10
Design of Site
Satisfaction with the look and design of the site
7.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
7.9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.6 out of 10
Shipping Charges
Satisfaction with shipping charges
5.6 out of 10
Variety of Shipping Options
Desired shipping options were available
7.1 out of 10
Recent Reviews for Horticulture Source
Showing 1 - 50 of 240
Tony
Site Experience FeedbackJul 28, 2026
Not quite clear was under the impression that it was $18.13 each and I ordered two was charged $86.74
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
Farmer
Post-Delivery FeedbackJul 28, 2026
I needed magnesium fertilizer for my tomato plants and needed it delivered fast. I was seeing issues on the plants. I was able to easily find the product on your website and it was delivered quickly. My plants are doing great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 6
Santa Fe Sprout Guy
Site Experience FeedbackJul 26, 2026
The description is below further advertising, and could be easily missed and frustrate customers if they think that there's no description.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Normal
Site Experience FeedbackJul 23, 2026
So far the experience is average. I haven’t done much yet to fully experience anything. I had to pay for shipping, which is kind of a bummer.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Fowl
Site Experience FeedbackJul 18, 2026
Simple easy no loops nice
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Bill of the North
Site Experience FeedbackJul 18, 2026
All good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MP
Site Experience FeedbackJul 17, 2026
Seems like a decent product, saw someone using it on youtube. looking forward to trying it
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
David
Site Experience FeedbackJul 16, 2026
Great pricing and love the clarity of your shopping cart
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HAPPY
Post-Delivery FeedbackJul 16, 2026
Really easy to use very user friendly
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
The Dude S
Site Experience FeedbackJul 15, 2026
Very great website to use, thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 15, 2026
No problems. Will use these guys inthe future
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJul 14, 2026
To much shipping
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Rex
Post-Delivery FeedbackJul 12, 2026
I would not recommend because I had to order the same thing twice going to the same place and I pile double charge me shipping instead of going in one box at a cheaper rate
- Overall Rating: 2
- Would Shop Here Again: 2
- Likelihood To Recommend: 1
- On Time Delivery: 5
- Customer Support: 1
Online Shopper
Site Experience FeedbackJul 8, 2026
Great product and in stock --- fast shipping. Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bp
Site Experience FeedbackJul 7, 2026
?
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Doris
Post-Delivery FeedbackJul 6, 2026
The power source did not include the a/c adapter.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Louis
Site Experience FeedbackJul 3, 2026
This place had the best price hose type
- Overall Rating: 1
- Would Shop Here Again: 10
- Likelihood To Recommend: 1
R
Site Experience FeedbackJul 1, 2026
The checkout experience is my main issue. I have trouble with it every time, almost gave up on an over $3k purchase today because the checkout was so glitchy. It would also not let me apply my coupons.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 3
JSMSU
Site Experience FeedbackJun 27, 2026
Purchased a shearing knife for my dad, hoping it will make it to him as it is shipping USPS, which never makes me warm and fuzzy.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Shemi
Site Experience FeedbackJun 26, 2026
Good service, and great pricing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KMW 420
Site Experience FeedbackJun 24, 2026
It was clear and very easy to complete my order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 21, 2026
Pain in the ass.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Me
Post-Delivery FeedbackJun 19, 2026
I thought the shipping was too expensive
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Dragon
Site Experience FeedbackJun 17, 2026
$80 for shipping a stack of 30 pieces of plastic is insane. This site offered the cheapest unit price (even over TEMU). That's the only reason why I bought it.
- Overall Rating: 3
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
Sunsoaked
Post-Delivery FeedbackJun 13, 2026
The price is good, but the shipping charges are absurd. The item could easily be stacked so that they get put in a much smaller box. Plus they weigh like nothing. Usually this item is of good quality but this time the bottoms of the trays were broken, or thin like a mylar balloon. I guess it could probably still work, but not for long. I can't tell if this is an error in manufacturing or if this is how they are now.
- Overall Rating: 3
- Would Shop Here Again: 4
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
shy hippy
Site Experience FeedbackJun 12, 2026
went good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Grower2741
Site Experience FeedbackJun 11, 2026
Placing the order was simple. Hopefully everything arrives on time, in good condition and accurately.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 10, 2026
Great experience...
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Tammy
Site Experience FeedbackJun 9, 2026
Discount was good description could be better maybe compare too
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Bob
Site Experience FeedbackJun 7, 2026
Lucky to fine the merchant
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vibes
Site Experience FeedbackJun 6, 2026
Good site will buy again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Goobster6992
Site Experience FeedbackJun 5, 2026
Very easy to look through the page and website probably order from them again one of the only places that carry the nutrients I was looking for so yeah it would be 100% order again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 5, 2026
Easy to navigate, good product availability
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Barrett
Post-Delivery FeedbackJun 4, 2026
Horticulture Source is without a doubt the WORST DISTRIBUTOR I have ever had to work with. I’ve had a consistently frustrating experience with Horticulture Source. The order processing was slow (took a week), there was no order tracking, and shipment was delayed by two days after the label was created. More critically, the order arrived incomplete: I was billed for 10 units but only 1 unit was shipped. Despite multiple attempts to contact support via phone, chat, and email, I have not received a response. This has disrupted my project schedule and eroded trust in their reliability. I hope they address these issues promptly and implement stronger order-tracking and fulfillment processes moving forward.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
TractorDad
Post-Delivery FeedbackJun 3, 2026
Good selection. Found what I needed, ordered, processed the order. Then a few days later they said their shipping estimate was off by over 133%. Told them, with their estimate being off by that much, my order didn't make sense. Told them just to cancel my order, and suggested they should use a better calculation on shipping so it's not off by over 2X. They only offered me a partial refund, I was stunned. attempted to contact them, but they only corresponded by email. My experience - complete SCAM site, STAY AWAY.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Camellia Guru
Site Experience FeedbackJun 2, 2026
Phone is useless. horrible experience but best price I could find
- Overall Rating: 1
- Would Shop Here Again: 3
- Likelihood To Recommend: 1
Heidi
Site Experience FeedbackMay 30, 2026
Good, easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
MS
Site Experience FeedbackMay 30, 2026
They had what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Flower
Site Experience FeedbackMay 29, 2026
Create anxiety, As long as I only get one pot I have a happy.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 6
Boogie
Site Experience FeedbackMay 27, 2026
Quick Easy and Secure
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nono
Site Experience FeedbackMay 27, 2026
K
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Cuddie
Site Experience FeedbackMay 21, 2026
Quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Peepthegrassonthat520
Site Experience FeedbackMay 21, 2026
Good prices we will see when it arrives
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alexander
Site Experience FeedbackMay 18, 2026
It was alright; found what I wanted bought it. Looks alright.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackMay 11, 2026
When I went to place my order it was for two small lights and was quoted $21 for shipping which was is pretty expensive for the size and weight and was by far the cheapest. I paid the order and my card payment was posted to my account. A couple of days later I was sent an email that was so inpersonal with some links and just saying these exact words: HorticultureSource.com Customer Service Wed, Apr 29, 2:38 PM (12 days ago) to me Our vendor says shipping is $13.51 more than the estimate which can be paid at: Card, Bank/ACH, Google/Apple/Amazon/Cash App Pay and Link Payments: https://buy.stripe.com/3csaHMbx10hogYo6oo PayPal, Venmo and Pay Later payments: https://www.paypal.com/ncp/payment/PPVJJWVM6SQJ2 I had already paid the bill, paid $21 in shipping, it was already charged and then this kind of reply with no name and the links. I tried to reach out to them but, you can not reach an actual human to speak with, for every option you click it tells you, you have to file a "ticket" email and they will get back to you. I wanted to get a refund or cancel the order as the order was showing it still hand not even shipped. When I reached out to them by "ticket" stating my frustrations and asking for a refund/cancel I only received back another email stating: HorticultureSource.com Customer Service Mon, May 4, 6:48 PM (7 days ago) to me 👋 Hi! Thank you for your message! We received it and are reviewing it. 🕵️ For a quote, add items to your cart and enter your state and zip code to see current prices. 💳 Payment links: - Card, Bank/ACH, Google/Apple/Amazon/Cash App Pay & Link - PayPal, Venmo & Pay Later - Crypto 🔖 Coupon Code: THANKS 🏷️ Additional Discounts & Rewards 🎉 Free Shipping Items 💰 Sell on Horticulture Source 💵 Earn Affiliate Commissions We'll follow up as needed ASAP! Thank you! 🙏 Keep Growin', ❤️Customer Service 📜 Shipping & Returns 📦 Track Order 🔒 Your Account 🎁 Free Stuff 📝 Blog And have yet to receive a reply of any kind much less a persons name to contact. Nothing. That was seven days ago as of today. I finally had to reach out to my bank to work on getting a refund. I will not ever do business with them again. It's a shame because I had ordered from them one other time prior, shipping was still steep but, the item was of good quality so I this order was to order two more of those same items. A terrible way to do business and such a horrible way for the consumer.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
Madd
Site Experience FeedbackMay 9, 2026
Great experience, easy ordering process!Thank you
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Junior
Site Experience FeedbackMay 8, 2026
Site is fine, paying was a bit slow. Shipping very expensive.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Online Shopper
Site Experience FeedbackMay 7, 2026
It worked fine.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mark
Post-Delivery FeedbackMay 6, 2026
the shipping costs are outrageous.
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 5
- Customer Support: 3
T
Post-Delivery FeedbackMay 6, 2026
I found the regulator and it was on sale. Not happy with quality, but not their fault. It is just not an upgrade for me…Next time I’ll pay a little more for a real uograde. Unfortunately by the time I tried it, the return option was gone? Partly because 3rd party sale?
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10