Home Improvement Supply Customer Reviews
Home Improvement Supply holds a 9/10 overall rating and 362 verified post-delivery reviews on Bizrate.
Home Improvement Supply Rating
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Learn more about reviewsOverall Satisfaction:
9out of 10
Would Shop Here Again:
9out of 10
Likelihood To Recommend:
9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 81% | 74% |
 Neutral | 11% | 11% |
 Negative | 8% | 15% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 85% |
Neutral | 12% | 12% |
Negative | 4% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
9.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Home Improvement Supply
Showing 1 - 50 of 3,033
Kaleb
Site Experience FeedbackOct 30, 2026
finding and ordering the items I needed was fast and easy! Not to mention was cheaper then anywhere else!! I would recommend Home Improvement Supply to everyone I know.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JayTom
Site Experience FeedbackOct 30, 2026
Good buy free shipping!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
skip
Site Experience FeedbackOct 30, 2026
I am a siding contractor and in need of parts for my side winder. we will be in the market for another pro 10'6" brake.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Easy
Site Experience FeedbackOct 30, 2026
Easy to use website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jack
Site Experience FeedbackOct 30, 2026
HSI has an attractive option for my gutters. I like the availability of a sample.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Charlie W
Site Experience FeedbackOct 30, 2026
Great products and easy to use website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MattN
Site Experience FeedbackOct 30, 2026
Really impressed with the price and the free shipping... that will get me coming back for my needs.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Ghost
Site Experience FeedbackOct 29, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Judy
Site Experience FeedbackOct 29, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 29, 2026
Only complaint is there isnt a rish order option tp have it delivered in 1 day like a lot of sites have. The only rish option cost as much as my order and only soed it up 1 day. Thats terrible. Other then that experience os excellent
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mykeldoby
Site Experience FeedbackOct 29, 2026
I found everything I was looking for in one spot. That’s incredibly helpful. Plus, nothing beats the free shipping.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
J b
Site Experience FeedbackOct 29, 2026
Very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tinner
Site Experience FeedbackOct 29, 2026
first experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jojo
Site Experience FeedbackOct 29, 2026
Ok
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
L Wag
Site Experience FeedbackOct 29, 2026
Great website. Easy to navigate and found my products quickly. Ordering was also a breeze.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ismael R.
Site Experience FeedbackOct 28, 2026
Easy for found a perfect thing. Good description of all products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hawk
Site Experience FeedbackOct 28, 2026
No changes required
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 28, 2026
Me interesa
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JustAnotherDIYer76
Site Experience FeedbackOct 28, 2026
I was skeptical at first since I've never heard of HIS. But according to Google, the are classified as a trustworthy company. So, I took a chance. Let's see how it goes in 2 days when I expect to receive the MFM roofing material to finish my shed project. I will say, their prices are far more competitive... better than Amazon; and that counts!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 28, 2026
The product was just what I needed for and unusual project.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Daryl
Site Experience FeedbackOct 28, 2026
Easily accessible and understandable. Clearly stated pricing and what each thing was for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 28, 2026
good
- Overall Rating: 9
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
EFord307
Site Experience FeedbackOct 28, 2026
Great site. Easy to find what I needed.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Roofing
Site Experience FeedbackOct 28, 2026
Very easy to purchase from lots of items to choose from
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ariel
Site Experience FeedbackOct 28, 2026
Ordering was straightforward. Easy to navigate site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SCC
Site Experience FeedbackOct 28, 2026
Good, found exactly what I was searching for item came up with a google image search.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
OLD SCHOOL HANDY GUY
Site Experience FeedbackOct 28, 2026
Great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackOct 28, 2026
Oi ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jerry
Site Experience FeedbackOct 28, 2026
great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackOct 27, 2026
greta
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jimdem7
Site Experience FeedbackOct 27, 2026
HIS price was very high compared to Menards.
- Overall Rating: 10
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
Joe
Site Experience FeedbackOct 27, 2026
Very easy to navigate. Prices are definitely higher than expected. I like the tools had a delivery date but didn’t show one for the actual break
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
L G Juniper.
Post-Delivery FeedbackOct 27, 2026
I ordered online. Product is great, and much more of a fair price than Home Depot or Lowes. Thats enough for me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Simon
Site Experience FeedbackOct 27, 2026
Nice and easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Horse Nation
Site Experience FeedbackOct 27, 2026
I ordered some products and later noticed i ordered wrong one. I emailed on sunday night git a response monday 7:50 a.m. fixed and canceled order.they refunded and i just reordered the correct product. I selected ,case as ammount desired,the product i wanted doesnt come in case. That's why it switched me to differnt product the first time. Same product different variant is all
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rlm
Site Experience FeedbackOct 27, 2026
The process to scroll through options of products and had the best pricing on them all the way through payment was flawless
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alex
Site Experience FeedbackOct 26, 2026
I really hope they meet the 1- to 2-day delivery deadline
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
TJ
Site Experience FeedbackOct 26, 2026
Found product that nobody else had . We got the same item 12 years ago, you had it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lucas from Nexus Property Care
Site Experience FeedbackOct 26, 2026
Simple & convenient
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tig
Site Experience FeedbackOct 26, 2026
Good price
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Tc
Site Experience FeedbackOct 26, 2026
Everything went well thank you
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
AD
Site Experience FeedbackOct 26, 2026
It went very smoothly. Found the product I was looking for. Explained when it was going to be shipped out. Took all of about 5 minutes
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
X man
Site Experience FeedbackOct 26, 2026
Ok
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Old school
Site Experience FeedbackOct 26, 2026
I just placed the order, how do I know anything yet about the service or product?
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Steve
Site Experience FeedbackOct 25, 2026
Clear and easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bj
Site Experience FeedbackOct 25, 2026
Easy to find samples. Hope to purchase From his if samples provide good color match for what I need
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
👍
Site Experience FeedbackOct 25, 2026
👍
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Av
Site Experience FeedbackOct 25, 2026
Really liked the apple pay and pricing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Best Home Supply
Post-Delivery FeedbackOct 25, 2026
I purchased a high-quality name-brand product that was about $100 each cheaper than I could have purchased from Home Depot or Lowe's, and shipping was free.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Pat
Site Experience FeedbackOct 25, 2026
Great and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10